BSOD while watching YouTube, error DRIVER_IRQL_NOT_LESS_OR

bradowado · Jun 3, 2014

I'm getting the following errors while watching YouTube in Chrome on my MSI laptop. See attached diagnostics.
Errors:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (wfplwfs.sys), dump file: 060214-24468-01.dmp
KERNEL_SECURITY_CHECK_FAILURE, dump file: 060214-6781-01.dmp

Something that may be noteworthy is I only had 1.5 GB of space on my system drive at the time.

Thanks for the help,
Brad

blueelvis · Jun 6, 2014

Hi Bradowado and welcome to the forums ^_^,

I have analyzed both of your DUMP files and the analysis has been provided below for informative purposes :-

Code:

**************************Tue Jun  3 09:09:41.638 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
Probably caused by : bwcW8x64.sys ( bwcW8x64+25a7 )
 
BugCheck 139, {3, fffff880009bfa90, fffff880009bf9e8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_bwcW8x64+25a7
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16F4IMS.50E
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GT60 2OC/2OD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  3 09:06:29.077 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
Probably caused by : wfplwfs.sys ( wfplwfs!L2802_3ParseMacHeader+68 )
 
BugCheck D1, {c, 2, 0, fffff88001f6ec3c}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_wfplwfs!L2802_3ParseMacHeader
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16F4IMS.50E
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GT60 2OC/2OD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

As we can see that in the stack of both the dump files, there is presence of a Network Related Driver. One of them points to your network adapter. But, in the loaded modules we see that there is presence of Norton/Symantec which are known to cause BSOD's in many systems. So could please remove the Symantec/Norton Antivirus Suite using this LINK. Below is a list of drivers provided which are old :-

Code:

**************************Tue Jun  3 09:09:41.638 2014 (UTC + 5:30)**************************
MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
WmXlCore.sys                Wed Apr 28 01:39:26 2010 (4BD74476)
WmBEnum.sys                 Wed Apr 28 01:40:19 2010 (4BD744AB)
SynTP.sys                   Sat Aug 25 04:50:26 2012 (50380C3A)
bwcW8x64.sys                Tue Sep 25 02:07:14 2012 (5060C47A)
NTIOLib_X64.sys             Thu Oct 25 15:57:58 2012 (5089142E)
intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
akw8x64.sys                 Thu Jan 24 00:48:12 2013 (51003774)
RtsPer.sys                  Fri Feb  1 12:39:27 2013 (510B6A27)
iaStorA.sys                 Tue Mar 19 05:06:36 2013 (5147A504)
dump_iaStorA.sys            Tue Mar 19 05:06:36 2013 (5147A504)
e22w8x64.sys                Thu Mar 21 02:54:01 2013 (514A28F1)
rikvm_38F51D56.sys          Mon Jun 17 09:35:56 2013 (51BE8B24)
imsevent.sys                Wed Jul  3 05:29:37 2013 (51D36969)
ikbevent.sys                Wed Jul  3 05:30:06 2013 (51D36986)
ccSetx64.sys                Tue Jul 30 01:20:14 2013 (51F6C776)
igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
RTKVHD64.sys                Tue Feb 11 16:33:11 2014 (52FA036F)
nvpciflt.sys                Tue Mar  4 16:28:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 16:37:52 2014 (5315B408)
nvkflt.sys                  Tue Mar  4 16:42:10 2014 (5315B50A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  3 09:06:29.077 2014 (UTC + 5:30)**************************
SYMEVENT64x86.SYS           Sat Jul 27 07:56:58 2013 (51F32FF2)
SRTSPX64.SYS                Sat Jul 27 08:15:06 2013 (51F33432)
Ironx64.SYS                 Tue Jul 30 06:29:35 2013 (51F70FF7)
SYMDS64.SYS                 Wed Jul 31 04:59:08 2013 (51F84C44)
EX64.SYS                    Fri Aug 23 02:06:51 2013 (52167663)
ENG64.SYS                   Fri Aug 23 02:08:20 2013 (521676BC)
EraserUtilRebootDrv.sys     Thu Oct 10 02:20:19 2013 (5255C18B)
eeCtrl64.sys                Thu Oct 10 02:20:19 2013 (5255C18B)
SRTSP64.SYS                 Tue Feb 11 04:34:55 2014 (52F95B17)
SYMNETS.SYS                 Thu Feb 13 16:55:14 2014 (52FCAB9A)
SYMEFA64.SYS                Fri Feb 28 05:02:07 2014 (530FCAF7)
IDSvia64.sys                Wed Mar  5 10:00:47 2014 (5316A877)
BHDrvx64.sys                Tue May  6 12:34:20 2014 (53688974)

BSOD while watching YouTube, error DRIVER_IRQL_NOT_LESS_OR

bradowado

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blueelvis

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