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BSOD while watching YouTube, error DRIVER_IRQL_NOT_LESS_OR

  1. #1


    Posts : 1
    Windows 8

    BSOD while watching YouTube, error DRIVER_IRQL_NOT_LESS_OR


    I'm getting the following errors while watching YouTube in Chrome on my MSI laptop. See attached diagnostics.
    Errors:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (wfplwfs.sys), dump file: 060214-24468-01.dmp
    KERNEL_SECURITY_CHECK_FAILURE, dump file: 060214-6781-01.dmp

    Something that may be noteworthy is I only had 1.5 GB of space on my system drive at the time.

    Thanks for the help,
    Brad

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Bradowado and welcome to the forums ^_^,

    I have analyzed both of your DUMP files and the analysis has been provided below for informative purposes :-
    Code:
    **************************Tue Jun  3 09:09:41.638 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for bwcW8x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
     
    Probably caused by : bwcW8x64.sys ( bwcW8x64+25a7 )
     
    BugCheck 139, {3, fffff880009bfa90, fffff880009bf9e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x139_3_bwcW8x64+25a7
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16F4IMS.50E
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT60 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun  3 09:06:29.077 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for bwcW8x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
     
    Probably caused by : wfplwfs.sys ( wfplwfs!L2802_3ParseMacHeader+68 )
     
    BugCheck D1, {c, 2, 0, fffff88001f6ec3c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_wfplwfs!L2802_3ParseMacHeader
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16F4IMS.50E
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT60 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    As we can see that in the stack of both the dump files, there is presence of a Network Related Driver. One of them points to your network adapter. But, in the loaded modules we see that there is presence of Norton/Symantec which are known to cause BSOD's in many systems. So could please remove the Symantec/Norton Antivirus Suite using this LINK. Below is a list of drivers provided which are old :-

    Code:
    **************************Tue Jun  3 09:09:41.638 2014 (UTC + 5:30)**************************
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    WmXlCore.sys                Wed Apr 28 01:39:26 2010 (4BD74476)
    WmBEnum.sys                 Wed Apr 28 01:40:19 2010 (4BD744AB)
    SynTP.sys                   Sat Aug 25 04:50:26 2012 (50380C3A)
    bwcW8x64.sys                Tue Sep 25 02:07:14 2012 (5060C47A)
    NTIOLib_X64.sys             Thu Oct 25 15:57:58 2012 (5089142E)
    intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    akw8x64.sys                 Thu Jan 24 00:48:12 2013 (51003774)
    RtsPer.sys                  Fri Feb  1 12:39:27 2013 (510B6A27)
    iaStorA.sys                 Tue Mar 19 05:06:36 2013 (5147A504)
    dump_iaStorA.sys            Tue Mar 19 05:06:36 2013 (5147A504)
    e22w8x64.sys                Thu Mar 21 02:54:01 2013 (514A28F1)
    rikvm_38F51D56.sys          Mon Jun 17 09:35:56 2013 (51BE8B24)
    imsevent.sys                Wed Jul  3 05:29:37 2013 (51D36969)
    ikbevent.sys                Wed Jul  3 05:30:06 2013 (51D36986)
    ccSetx64.sys                Tue Jul 30 01:20:14 2013 (51F6C776)
    igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
    RTKVHD64.sys                Tue Feb 11 16:33:11 2014 (52FA036F)
    nvpciflt.sys                Tue Mar  4 16:28:52 2014 (5315B1EC)
    nvlddmkm.sys                Tue Mar  4 16:37:52 2014 (5315B408)
    nvkflt.sys                  Tue Mar  4 16:42:10 2014 (5315B50A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun  3 09:06:29.077 2014 (UTC + 5:30)**************************
    SYMEVENT64x86.SYS           Sat Jul 27 07:56:58 2013 (51F32FF2)
    SRTSPX64.SYS                Sat Jul 27 08:15:06 2013 (51F33432)
    Ironx64.SYS                 Tue Jul 30 06:29:35 2013 (51F70FF7)
    SYMDS64.SYS                 Wed Jul 31 04:59:08 2013 (51F84C44)
    EX64.SYS                    Fri Aug 23 02:06:51 2013 (52167663)
    ENG64.SYS                   Fri Aug 23 02:08:20 2013 (521676BC)
    EraserUtilRebootDrv.sys     Thu Oct 10 02:20:19 2013 (5255C18B)
    eeCtrl64.sys                Thu Oct 10 02:20:19 2013 (5255C18B)
    SRTSP64.SYS                 Tue Feb 11 04:34:55 2014 (52F95B17)
    SYMNETS.SYS                 Thu Feb 13 16:55:14 2014 (52FCAB9A)
    SYMEFA64.SYS                Fri Feb 28 05:02:07 2014 (530FCAF7)
    IDSvia64.sys                Wed Mar  5 10:00:47 2014 (5316A877)
    BHDrvx64.sys                Tue May  6 12:34:20 2014 (53688974)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
    http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=akw8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys

    Many of them are the Symantec/Norton drivers which you should not update but rather REMOVE completely using the above tool. Please let me know if this solves your issue ^_^
      My System SpecsSystem Spec

BSOD while watching YouTube, error DRIVER_IRQL_NOT_LESS_OR
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