Solved BSOD on shutdown and restart. No issue in safe mode

jewnicorn

New Member
Messages
2
every time I shut down the computer there is a page fault in non paged area error, and then the computer restarts love to know why.

any help would be great thanks :D
 

My Computer

System One

  • OS
    windows 8 64-bit
i'm not an expert but im assuming that the gigabyte usb charger is the problem
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 50, {ffffffffffffffd0, 1, fffff80271f0eba3, 0}


*** WARNING: Unable to verify timestamp for UsbCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys


Could not read faulting driver name
Probably caused by : UsbCharger.sys ( UsbCharger+164d )


Followup: MachineOwner
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
i'm not an expert but im assuming that the gigabyte usb charger is the problem
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 50, {ffffffffffffffd0, 1, fffff80271f0eba3, 0}


*** WARNING: Unable to verify timestamp for UsbCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys


Could not read faulting driver name
Probably caused by : UsbCharger.sys ( UsbCharger+164d )


Followup: MachineOwner
Very nice analysis there mate :)

@OP :- According to the Dump files, the USBcharger.sys is loaded and there is Applecharger.sys as well. Both are charging drivers and maybe they are conflicting with each other. You can read further at the below link and how to proceed further :-

Driver Reference Table - AppleCharger.sys
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you guys so much for the help :D I really appreciate it. removed usbcharger.sys worked like a charm!
 

My Computer

System One

  • OS
    windows 8 64-bit
I am glad that the problem was solved ^_^.

Could you please mark this thread as solved?
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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