Windows 8 and 8.1 Forums


BSOD on shutdown and restart. No issue in safe mode

  1. #1


    Posts : 2
    windows 8 64-bit

    BSOD on shutdown and restart. No issue in safe mode


    every time I shut down the computer there is a page fault in non paged area error, and then the computer restarts love to know why.

    any help would be great thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Windows 8.1 Pro x64


    i'm not an expert but im assuming that the gigabyte usb charger is the problem
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 50, {ffffffffffffffd0, 1, fffff80271f0eba3, 0}
    
    
    *** WARNING: Unable to verify timestamp for UsbCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys
    
    
    Could not read faulting driver name
    Probably caused by : UsbCharger.sys ( UsbCharger+164d )
    
    
    Followup: MachineOwner
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by IonR19 View Post
    i'm not an expert but im assuming that the gigabyte usb charger is the problem
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 50, {ffffffffffffffd0, 1, fffff80271f0eba3, 0}
    
    
    *** WARNING: Unable to verify timestamp for UsbCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys
    
    
    Could not read faulting driver name
    Probably caused by : UsbCharger.sys ( UsbCharger+164d )
    
    
    Followup: MachineOwner
    Very nice analysis there mate

    @OP :- According to the Dump files, the USBcharger.sys is loaded and there is Applecharger.sys as well. Both are charging drivers and maybe they are conflicting with each other. You can read further at the below link and how to proceed further :-

    Driver Reference Table - AppleCharger.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    windows 8 64-bit


    Thank you guys so much for the help I really appreciate it. removed usbcharger.sys worked like a charm!
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    I am glad that the problem was solved ^_^.

    Could you please mark this thread as solved?
      My System SpecsSystem Spec

BSOD on shutdown and restart. No issue in safe mode
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