Windows 8 and 8.1 Forums

BSOD Critical_Process_Died

  1. #1


    Posts : 8
    Windows 8.1

    BSOD Critical_Process_Died


    I was on my laptop yesterday and it turned irresponsive, I waited for a few minutes and nothing seemed to happen, nothing would open so I did a force shutdown. When It was turning back on it came up with the BSOD and said it was collecting details for it. The error was CRITICAL_PROCESS_DIED, it was supposed to restart after collecting information, when it did it went to automatic repair, which couldn't solve anything, I tried running in safe mode to move all of my files and to find the error but that wouldn't work either.

    I will probably end up formatting but I would like to save some of my files.

      My System SpecsSystem Spec

  2. #2


    Posts : 8
    Windows 8.1


    Ok an update on the situation, I was searching for a solution and someone suggested running in safe mode with command prompt, however safe mode doesn't seem to work(tried shift+f8 and troubleshooting>additional settings>safe mode with command prompt) but there is an option to run command prompt from that screen so I did and i did an sfc scan as suggested, the result said something on the lines of something was found corrupt and it was repaired, it then says restart for it to take affect, so i thought that would be the end, so I restarted and the BSOD came up again with the same result as earlier.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Also I can't get the dump or the minidumps as i can't access my laptop not even in safe mode.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8.1


    Bump, really need help with this.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Do your still need help with this problem?
    I will be notified if you reply to this topic and will respond within 48 hours.

    Start with these free, bootable diagnostics while waiting for a reply: Initial Hardware Diagnostics
      My System SpecsSystem Spec

BSOD Critical_Process_Died
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