Regular BSOD, playing League of Legends, location system32

iTomLarrx

New Member
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1
Ever since I got my computer a few months ago, I have been having regular BSOD's. I sent the computer back to the company that I bought it from - Vibox Ltd - and they sourced the crashing back to a faulty motherboard, they replaced it and ran stress tests on it for around 80 hours with no crashing. They then sent it back to me saying that the problem was resolved.

However, when I got my computer back, it had not been fixed and I was still getting the crashes. I ran WhoCrashed and they concluded that the crash was most likely a hardware issue that could be caused by a thermal issue. I mostly get these crashed whilst playing League of Legends, however, I occasionally get them while just surfing the web or anything else like that.

When the BSOD occurs, the file that it points to mostly is: C:\WINDOWS\system32\hal.dll

I would really like to get this error fixed as the Vibox company don't seem to be doing much to help. Any ideas on how to resolve this problem would be greatly appreciated.
Regards,
Tom
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

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Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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