Windows 8 and 8.1 Forums


windows 8 crash while downloading big files

  1. #1


    Posts : 1
    windows8

    windows 8 crash while downloading big files


    hello, i already post my problem in windows forum but nothing i got

    Blue screen of death after installing comme view for wifi, issue - Microsoft Community

    i installed software (comm view for wifi)
    but after that my pc is going to blue screen of death ,after that i unistalled the app but i see its look like comme view for wifi changed my wirless adaptor name
    to another name
    and my pc again its going to blue screen of death...
    watch this screen shot:
    http://axgig.com/images/01695601322624082713.jpg

    yesterday i was think that comme view for wifi not was unistalled complitly and i installed comme view for wifi again
    and deleted with software (perfect unistaller)
    but after that i see this new problems in my windows...
    many of my app is not showing but files of app still in c:/program files....
    recycle bin folder is gone
    change pc option is not opening
    when i install new programs not coming with apps
    i decided to refresh my pc after that most problem was fixed but i got diffrent bsod
    the bsod came while i downloading big files like 100 mb from internet

    i uploaded dump files here in zip
    QFS.mobi - Download 1380351
    i hope they will help to find problem

    i really tired of searching in google and i need help...

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Try:
    - Uninstall Norton
    - Use the Norton Removal Tool to remove any remnants: https://support.norton.com/sp/en/us/...rProfile_en_us
    - Enable Windows Defender and the Windows Firewall
    - Test for further BSOD's
    Should you wish to reinstall Norton, please wait until the system is stabilized and then download and install the latest, Win8 compatible version.

    If that doesn't stop it, then try uninstalling cFosSpeed - The Internet Accelerator

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    tap0901.sys Fri Nov 20 08:26:50 2009 (4B06991A)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    ccdcmbx64.sys Fri Feb 26 06:33:21 2010 (4B87B181)
    Nokia phone software
    ccdcmbx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ccdcmbox64.sys Fri Feb 26 06:33:21 2010 (4B87B181)
    Nokia phone software
    ccdcmbox64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    usbser_lowerfltx64.sys Wed Aug 17 05:58:21 2011 (4E4B90BD)
    Nokia phone software
    usbser_lowerfltx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon May 26 06:50:34.888 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052614-25781-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 14:39:03.511
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for wanarp.sys
    *** WARNING: Unable to verify timestamp for cfosspeed6.sys
    *** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff8800099bcb0, fffff880009b7f40, fffff80260379ded}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff8800099bcb0
    Arg3: fffff880009b7f40
    Arg4: fffff80260379ded
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Core(TM) i3-3120M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  P05RBD
      BIOS Release Date             05/03/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  300E5EV/300E4EV/270E5EV/270E4EV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 25 06:55:51.464 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-51093-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:10:59.155
    *** ERROR: Module load completed but symbols could not be loaded for IDSVia64.sys
    Probably caused by :IDSVia64.sys ( IDSVia64+45001 )
    BugCheck 7F, {8, fffff8800099bcb0, fffff880009b8000, fffff880195b7001}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff8800099bcb0
    Arg3: fffff880009b8000
    Arg4: fffff880195b7001
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7f_8_IDSVia64+45001
    CPUID:        "Intel(R) Core(TM) i3-3120M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  P05RBD
      BIOS Release Date             05/03/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  300E5EV/300E4EV/270E5EV/270E4EV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 24 01:13:57.799 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-25734-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 14:50:08.949
    *** WARNING: Unable to verify timestamp for IDSVia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSVia64.sys
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff8800099bcb0, fffff880009b7f10, fffff803add16b1f}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff8800099bcb0
    Arg3: fffff880009b7f10
    Arg4: fffff803add16b1f
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Core(TM) i3-3120M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  P05RBD
      BIOS Release Date             05/03/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  300E5EV/300E4EV/270E5EV/270E4EV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon May 26 06:50:34.888 2014 (UTC - 4:00)**************************
    tap0901.sys                 Fri Nov 20 08:26:50 2009 (4B06991A)
    ccdcmbx64.sys               Fri Feb 26 06:33:21 2010 (4B87B181)
    ccdcmbox64.sys              Fri Feb 26 06:33:21 2010 (4B87B181)
    usbser_lowerfltx64.sys      Wed Aug 17 05:58:21 2011 (4E4B90BD)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Thu Jul 12 22:18:26 2012 (4FFF8572)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    cbfs3.sys                   Mon Aug  6 05:36:35 2012 (501F9023)
    Rt630x64.sys                Fri Sep  7 04:21:17 2012 (5049AE7D)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    SynTP.sys                   Tue Oct 16 20:40:58 2012 (507DFE9A)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    iaStorA.sys                 Mon Nov 19 15:09:40 2012 (50AA9204)
    dump_iaStorA.sys            Mon Nov 19 15:09:40 2012 (50AA9204)
    RTKVHD64.sys                Tue Jan  8 08:25:20 2013 (50EC1E40)
    igdkmd64.sys                Wed Jan 16 15:30:35 2013 (50F70DEB)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    cfosspeed6.sys              Fri Apr 19 10:44:49 2013 (51715861)
    usbser.sys                  Wed Aug 28 23:11:39 2013 (521EBBEB)
    ssudbus.sys                 Thu Jan  2 04:51:22 2014 (52C5369A)
    ssudmdm.sys                 Thu Jan  2 04:51:26 2014 (52C5369E)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 25 06:55:51.464 2014 (UTC - 4:00)**************************
    SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
    SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
    Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
    EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
    ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
    IDSVia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
    BHDrvx64.sys                Fri Oct 19 00:40:41 2012 (5080D9C9)
    EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
    ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
    SYMDS64.SYS                 Wed Jan 16 20:56:45 2013 (50F75A5D)
    SYMEFA64.SYS                Fri Jan 18 19:31:37 2013 (50F9E969)
    SRTSP64.SYS                 Fri Jan 25 16:26:16 2013 (5102F878)
    SRTSPX64.SYS                Fri Jan 25 16:30:05 2013 (5102F95D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 24 01:13:57.799 2014 (UTC - 4:00)**************************
    usbser.sys                  Wed Jul 25 22:30:00 2012 (5010ABA8)
    
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    ccdcmbx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ccdcmbox64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    usbser_lowerfltx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=cbfs3.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=cfosspeed6.sys
    usbser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
    http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    usbser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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