Windows 8 and 8.1 Forums

BSOD on wake, Kernel Data Inpage Erro (ntoskrnl.exe)

  1. #1

    Posts : 1
    Windows 8.1 Pro

    BSOD on wake, Kernel Data Inpage Erro (ntoskrnl.exe)

    Hi guys,

    first post here. But I've been a long time browser for various solutions.

    I have an issue with my Lenovo Ideapad Y500 (Win 8.1). I recently upgraded to an SSD, and every time the computer wakes from sleep I get a BSOD saying either "CRITICAL PROCESS DIED" or "KERNAL_DATA_INPAGE_ERROR".

    It was a brand new SSD. I have updated the firmware to the most recent version, but this didn't solve it. I have changed the Nvidia drivers on multiple occasions.

    I am at a loss as to what to try next.

    Attached is the dump file (zip), a small dmp.txt from BlueScreenView, and my Speccy report:

    Kind Regards

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    The lone dump file that was uploaded points to dxgkrnl.sys (the DirectX Graphics Kernel).
    This was a STOP 0x7A error. More info on that here: BSOD Index
    Please note the "Usual Causes" section:
    Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
    This can be either a hardware problem or a software problem.

    Please start by running these free hardware diagnostics: Hardware Diagnostics
    Please let us know the results of the test(s).
    Please note that the memory dump shows an error with the disk hardware (highlighted in RED in the Analysis below). Please run the hard drive diagnostics first.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Don't worry if you can't find an update for this one - just let us know:
    LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
    Lenovo HD Disk Driver

    afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)
    Acronis File Level CDP Kernel Helper

    Don't worry if you can't find an update for this one - just let us know:
    PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    Sonic CD/DVD driver (used by many different CD/DVD programs)

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Tue May 27 08:31:47.987 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-8078-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 1:11:38.769
    Probably caused by :dxgkrnl.sys ( dxgkrnl!DxgkSqmCreateDwordStreamEntry+427 )
    BugCheck 7A, {fffff6e000eb1bb8, ffffffffc000000e, a013e880, ffffc001d6377000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arg1: fffff6e000eb1bb8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 00000000a013e880, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffc001d6377000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000000e
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x7a_c000000e_dxgkrnl!DxgkSqmCreateDwordStreamEntry
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6BCN34WW(V1.05)
      BIOS Release Date             11/29/2012
      Manufacturer                  LENOVO
      Product Name                  9541
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Tue May 27 08:31:47.987 2014 (UTC - 4:00)**************************
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
    jmcr.sys                    Mon Jul 30 22:57:46 2012 (501749AA)
    dfx11_1x64.sys              Tue Aug 28 15:10:34 2012 (503D17AA)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    hiber_iaStorA.sys           Sat Sep  1 21:01:24 2012 (5042AFE4)
    rtsuvc.sys                  Wed Oct 17 03:34:30 2012 (507E5F86)
    SynTP.sys                   Fri Nov 30 02:38:37 2012 (50B8627D)
    Smb_driver_Intel.sys        Fri Nov 30 02:40:22 2012 (50B862E6)
    DUMETR64.SYS                Fri Mar  1 14:37:29 2013 (51310379)
    tib.sys                     Wed Mar 20 05:00:38 2013 (51497AB6)
    iBtFltCoex.sys              Thu Apr 18 10:17:24 2013 (51700074)
    btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
    fltsrv.sys                  Mon May 13 05:40:09 2013 (5190B4F9)
    L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
    AMPPAL.sys                  Mon Jul 29 06:59:17 2013 (51F64B05)
    snapman.sys                 Wed Aug 14 08:17:26 2013 (520B7556)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Wed Nov 27 12:56:32 2013 (52963250)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
    RTKVHD64.sys                Mon Feb 24 10:43:38 2014 (530B68AA)
    NETwew00.sys                Tue Feb 25 08:04:56 2014 (530C94F8)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    dfx11_1x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. It's most likely related to FXSound/Power Technology's DFX Audio Enhancer
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Don't worry about this one - it's updated when you update iaStorA.sys - which isn't needed in this case.
      My System SpecsSystem Spec

BSOD on wake, Kernel Data Inpage Erro (ntoskrnl.exe)
Related Threads
BSOD kernel data inpage error in BSOD Crashes and Debugging
Hello guys, im new to this forum. I keep getting blue screen all the time, its so frustrating, ive reinstalled for 2nc time now and this error doesnt go away. I dont know what to do, i dont know if it is a hardware problem or a software problem, ive run RAM and HDD tests and passed both. And...
Hello! So for the past 8 days I've been getting BSOD's (Kernel Data Inpage Error) randomly about once a day, without any dumps or logs being created, despite the settings being right and WERS service running. 46733 I'm new here, and I know there are several other similar posts here, but...
BSOD Inpage Kernel Data Error - New HP laptop in BSOD Crashes and Debugging
Hi, English is not my native language, so bare with me. :) My laptop has 4 months old. Envy dv6 1TB, i7, 12 Gb Ram. I was doing normal work, and i left my laptop downloading a torrent. Laptop not connected to power, so only running on the battery on High Performance Profile. I had lunch ,...
BSOD - Kernel data inpage error in BSOD Crashes and Debugging
Hi all, I have started having BSODs since last week. They seemingly seem to occur at random after using my computer around an hour. My computer is 2 years old, and I have never had problems with it, nor have I made any changes in the last weeks. I have run chkdsk on both my drives, and...
BSOD Kernel Data Inpage Error (bowser) in BSOD Crashes and Debugging
Okay so I've been working on my mothers laptop and she has a HP Pavilion G6-1C51NR. She told me her laptop was a bit slow, so I decide to upgrade her to Win 8.1 from Win 7. I did a fresh install of Win 8 then updated to Win 8.1, now here is the weird part. Every time I boot the Laptop I get the...
Hi, I've install Windows 8 on my computer some days ago, and sometimes (50%) when waking up from sleep, windows do a BSOD Kernel data Inpage Error. I've read that it could be a MBR issue, but i've done chkdsk /f /r without result. So I assume it's a driver issue. Can you help me find the bad one...
Solved BSOD Kernel Data Inpage Error in BSOD Crashes and Debugging
Hello, I have a Gateway GT5408, purchased in 2007 that came with Vista. Last week my system failed to boot and I kept getting the black repair screen on an endless loop. So I replaced what I thought was a faulty hard drive and installed Windows 8. I’m now getting a BSOD that reads Kernel Data...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook