Solved Win 8.1 BSOD at random occasions with Bugcheck 0x124

H4ndy

New Member
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Hi there,

Even since I build this new computer last year in September I am plagued by irregular bluescreens,
but was able to solve them, as I though, by replacing the RAM after memtest86 deemed 2 sticks faulty (I bought the RAM 2nd-hand, how stupid of me)

So here I was with brand new RAM, happily computing away but still getting some blue screens from time to time,
so I re-installed Windows in February to bail out faulty drivers or something and it seems to be fine again, but no, the BSOD kept comming.

So I replaced the PSU since I thought it might be load-related issue and my 500W PSU was getting old anyway,
maybe it wasn't able to deliver the load reliable anymore. Now I have a shiny new 650W RS650GM from CoolerMaster, but to no avail.

I've attached the SF diagnostics tool file collection to this post in the hopes someone might circle down the cause.
The last days, I really got many bluescreens. During gaming, during browsing or just when the PC was idle and should have switched to standby after a while instead of restarting from a BSOD...

The latest BSOD had a bugcheck of 0x124_GenuineIntel_PROCESSOR_CACHE, I googled that and *suspect* my CPU might be the cause of all this. But before I start a RMA with Intel I want to be sure. Maybe I can try to elevate/reduce the issue by underclocking or something?

Everything in my PC runs on stock clocks, no overclocking at all. Running the RAM on JEDEC 1333 MHz @ 1.5V or XMP 1866 MHz @ 1.65V does not change the BSOD rate.

Thanks for any hints!
 

My Computer

System One

  • OS
    Intel Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4770K
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    HyperX DDR3-1866 KHX18C9T2K4/16X
    Graphics Card(s)
    Radeon HD6950 2GB
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    Dell U2312HH
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 830 120GB,
    Seagate Barracuda ST3000DM001
    PSU
    CoolerMaster RS650 GM
    Case
    Sharkoon Rebel 9 Eco
    Cooling
    Alpenföhn Brocken 2
    Internet Speed
    128/5
    Browser
    Chrome
    Antivirus
    MSE
The 3 latest dumpfiles are Bugcheck 124 and 133 all mention HAL.dll. This points to a hardware related problem. analysing the dumpfiles i suspect it is audiorelated. I have a hunch it is your incompatible audo hardware/drivers from Creative.
What devices are you using from Creative?
Please update to windows 8.1 compatible drivers or if these are not avaliable uninstall/remove these devices.
Driver Update Site: Creative Worldwide Support


Also please update your Cisco Vpn device , the driver is from 2008 and 2011
Driver Description: Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN ClientDriver Update Site: http://www.cisco.com
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Thank you.
I am using a Creative PCI-E soundcard (X-Fi Titanium) and will check out if there are any updated drivers as well as for the VPN client.

I'll report back asap.
 

My Computer

System One

  • OS
    Intel Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4770K
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    HyperX DDR3-1866 KHX18C9T2K4/16X
    Graphics Card(s)
    Radeon HD6950 2GB
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    Dell U2312HH
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 830 120GB,
    Seagate Barracuda ST3000DM001
    PSU
    CoolerMaster RS650 GM
    Case
    Sharkoon Rebel 9 Eco
    Cooling
    Alpenföhn Brocken 2
    Internet Speed
    128/5
    Browser
    Chrome
    Antivirus
    MSE
Hey,

I've completely reinstalled the creative drivers with the latest available version and re-installed the cisco VPN client including a clean DNE installation (component driver used by the VPN client). Until today no new crashes occourred, hopeing for the best :D

Thanks for the help so far!
 

My Computer

System One

  • OS
    Intel Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4770K
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    HyperX DDR3-1866 KHX18C9T2K4/16X
    Graphics Card(s)
    Radeon HD6950 2GB
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    Dell U2312HH
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 830 120GB,
    Seagate Barracuda ST3000DM001
    PSU
    CoolerMaster RS650 GM
    Case
    Sharkoon Rebel 9 Eco
    Cooling
    Alpenföhn Brocken 2
    Internet Speed
    128/5
    Browser
    Chrome
    Antivirus
    MSE
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