Windows 8 and 8.1 Forums

Win 8.1 BSOD at random occasions with Bugcheck 0x124

  1. #1

    Posts : 3
    Intel Windows 8.1 Pro

    Win 8.1 BSOD at random occasions with Bugcheck 0x124

    Hi there,

    Even since I build this new computer last year in September I am plagued by irregular bluescreens,
    but was able to solve them, as I though, by replacing the RAM after memtest86 deemed 2 sticks faulty (I bought the RAM 2nd-hand, how stupid of me)

    So here I was with brand new RAM, happily computing away but still getting some blue screens from time to time,
    so I re-installed Windows in February to bail out faulty drivers or something and it seems to be fine again, but no, the BSOD kept comming.

    So I replaced the PSU since I thought it might be load-related issue and my 500W PSU was getting old anyway,
    maybe it wasn't able to deliver the load reliable anymore. Now I have a shiny new 650W RS650GM from CoolerMaster, but to no avail.

    I've attached the SF diagnostics tool file collection to this post in the hopes someone might circle down the cause.
    The last days, I really got many bluescreens. During gaming, during browsing or just when the PC was idle and should have switched to standby after a while instead of restarting from a BSOD...

    The latest BSOD had a bugcheck of 0x124_GenuineIntel_PROCESSOR_CACHE, I googled that and *suspect* my CPU might be the cause of all this. But before I start a RMA with Intel I want to be sure. Maybe I can try to elevate/reduce the issue by underclocking or something?

    Everything in my PC runs on stock clocks, no overclocking at all. Running the RAM on JEDEC 1333 MHz @ 1.5V or XMP 1866 MHz @ 1.65V does not change the BSOD rate.

    Thanks for any hints!

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    The 3 latest dumpfiles are Bugcheck 124 and 133 all mention HAL.dll. This points to a hardware related problem. analysing the dumpfiles i suspect it is audiorelated. I have a hunch it is your incompatible audo hardware/drivers from Creative.
    What devices are you using from Creative?
    Please update to windows 8.1 compatible drivers or if these are not avaliable uninstall/remove these devices.
    Driver Update Site: Creative Worldwide Support

    Also please update your Cisco Vpn device , the driver is from 2008 and 2011
    Driver Description: Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN ClientDriver Update Site:
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Intel Windows 8.1 Pro

    Thank you.
    I am using a Creative PCI-E soundcard (X-Fi Titanium) and will check out if there are any updated drivers as well as for the VPN client.

    I'll report back asap.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Intel Windows 8.1 Pro


    I've completely reinstalled the creative drivers with the latest available version and re-installed the cisco VPN client including a clean DNE installation (component driver used by the VPN client). Until today no new crashes occourred, hopeing for the best

    Thanks for the help so far!
      My System SpecsSystem Spec

Win 8.1 BSOD at random occasions with Bugcheck 0x124
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