My laptop crashing with grainy display

maddyn73

New Member
Messages
21
My dell inspiron n5010 running on Windows 8, today all of a sudden started showing some grains on the display.Soon after it happened, it showed me a message which says


"Your PC ran into a problem and needs to restarts. were just collecting some error info, and then well restart for you (100% complete)".


The system restarted by itself and it started running system repair. The system repair screen is also grainy. After the repairing is done, it restarted showing Windows 8 logo(that too with grainy display).But nothing really happens after that and it its stuck. So I decided to switch it off and turn it back ON after sometimes. I did that and the PC booted with no issues with the display perfectly fine. But the same issue is repeating again and again and I will have to shut down the system for some time and then again turn it back ON to make it run normal.


I am attaching a screen shot.
View attachment 43770
 

My Computer

System One

  • OS
    Windows 8
Looks and sounds like heat related damage to the graphics hardware , have you checked the fan on the graphics card is actually spinning up and not caked with dust.
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
Looks and sounds like heat related damage to the graphics hardware , have you checked the fan on the graphics card is actually spinning up and not caked with dust.


I dont feel like my graphics fan is working everytime. And I never cared for it as I thought it will spin only during when graphics intensive programs runs. Is it suppposed to run everytime when PC is on:huh:?
 

My Computer

System One

  • OS
    Windows 8
Not good. The fan/heat fins should be cleaned regularly. All laptops I've had, the fan runs all the time at low speed then cranks up under heavy load. It usually cools both the CPU and GPU.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
what popeye says , the GPU fan should be running all the time , even when not being used intensively.
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
I too think that heat is causing the issue. What can I do regarding this issue?? Is taking the laptop to the service center the last thing I can do?? Is it gonna cost me too much?
 

My Computer

System One

  • OS
    Windows 8
Maybe there might be dust in the graphics adapter as well or a loose connection which led to the crashing of the Graphics Driver and then a Blue Screen of death because of that?


Anyways, Maddy could you by chance be able to grab those dump files or run the SF Diagnostic tool? Is this issue also occurring when running in the Safe Mode?

Does your laptop also has another graphics card installed or you only got the integrated one? If yes, then goto the BIOS settings and search there and you should be able to make your integrated graphics card as the default one and see if the problem still occurs.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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