Windows 8 and 8.1 Forums


BSOD Playing Games, Error 0x1e , 0x3b

  1. #1


    Posts : 8
    Windows 8.1 x64

    BSOD Playing Games, Error 0x1e , 0x3b


    Hello Everyone,


    My laptop Acer Aspire 4752g has been crashing many times, I've updated my Intel HD 3000 and NVIDIA Geforce 630M Drivers so far nothing has changed. Crashes will happen after playing 20-30 mins when playing Napoleon Total War (Medium Settings using NVIDIA) and on Royal Revolt 2 (I'm not sure if it is using Integrated or nvidia) ,But sometimes i can play Royal Revolt 2 without crashing. I've received all the latest updates from Windows Update but still this is happening. I've also tried changing the slot position of my Ram and still BSOD. I already cleaned the fan using canned air and re apply thermal grease(Deepcool Z9) with the help of tutorials on youtube and other websites but still BSOD. Seems like a driver fault but i can't detect what cause it. I'm Using windows 8.1 x64bit before i have windows 7 but due to multiple bsod i decided to upgrade to 8.1, can someone please check this dump files . Thank You!


    - DanGalera07

      My System SpecsSystem Spec

  2. #2


    Posts : 25
    WIN8.1/Server 2012 R2/Win 7 Ultimate


    Laptops are usually not great gaming machines. They have very little fans (in size and quantity) so cant move much air around. The symptoms sound like the machine is just getting too hot and getting flakey.
    My desktop does the same thing. It is overclocked and most of the time it works perfectly. But if I do something that pushes all 6 cores to 100% for an extended period it will BSOD on me. I know it is heat related as the temps climb up to around 80 degrees. A little more voltage to the CPU may fix it but then there will be more heat anyway.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1 x64


    Alright, i've been thingking of that because the temperature here in Philippines goes upto 38C. Add that to the temperature that my laptop generates may totally cause a BSOD. Thank you! Mr. veldthui!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just to add to veldthui's excellent advice....

    The memory dumps are suggestive of a hardware problem (which includes overheating).
    Some suggestions:
    - ensure that the laptop is used on a hard surface (use a cooling pad if possible)
    - make sure the vents are blown out with canned air (DO NOT use a vacuum or an air compressor as that can cause damage to the system).
    - monitor temps with this free program: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.



    You may want to try these free hardware diagnostics: Hardware Diagnostics

    And, just in case this is a software problem rather than a hardware problem, run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri May 23 10:18:33.857 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-15140-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:19:32.591
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+13d35 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801ed86bcf5, ffffd001e6cb93d8, ffffd001e6cb8be0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801ed86bcf5, The address that the exception occurred at
    Arg3: ffffd001e6cb93d8, Exception Record Address
    Arg4: ffffd001e6cb8be0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 06:17:17.631 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-15781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:12:21.359
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+32317 )
    BugCheck 139, {3, ffffd000ae5cf580, ffffd000ae5cf4d8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000ae5cf580, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000ae5cf4d8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 05:04:29.345 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-16812-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:22:23.073
    Probably caused by :win32k.sys ( win32k!EngUpdateDeviceSurface+30e7b )
    BugCheck 3B, {c0000005, fffff960002bcb57, ffffd00048361580, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960002bcb57, Address of the instruction which caused the bugcheck
    Arg3: ffffd00048361580, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!EngUpdateDeviceSurface
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 02:40:29.058 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-21656-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:45:56.788
    Probably caused by :memory_corruption ( nt!MiCompleteProtoPteFault+aba )
    BugCheck 1E, {ffffffffc0000005, fffff80030524e9a, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80030524e9a, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  WerFault.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!MiCompleteProtoPteFault
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 01:54:05.359 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-27828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:57:19.087
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapThread+1a2 )
    BugCheck 1E, {ffffffffc0000005, fffff80018ec9d72, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80018ec9d72, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  medieval2.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiSwapThread
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 22 20:32:47.771 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-16406-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:50:27.499
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+155f8 )
    BugCheck 3B, {c0000005, fffff801bdeea5b8, ffffd000672dd6a0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801bdeea5b8, Address of the instruction which caused the bugcheck
    Arg3: ffffd000672dd6a0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Napoleon.exe
    FAILURE_BUCKET_ID: 0x3B_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri May 23 10:18:33.857 2014 (UTC - 4:00)**************************
    bcmwl63a.sys                Wed Jun 27 22:45:37 2012 (4FEBC551)
    SynTP.sys                   Fri Aug 24 19:20:26 2012 (50380C3A)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    Smb_driver_Intel.sys        Tue Apr 23 15:15:56 2013 (5176DDEC)
    IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
    TeeDriverx64.sys            Mon Jun 10 17:37:50 2013 (51B6472E)
    RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    igdkmd64.sys                Thu Mar 20 11:40:31 2014 (532B0BEF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 06:17:17.631 2014 (UTC - 4:00)**************************
    RTKVHD64.sys                Tue Jul 24 05:42:48 2012 (500E6E18)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 22 20:32:47.771 2014 (UTC - 4:00)**************************
    nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
    
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1 x64


    I'll be testing my Ram overnight and my HDD after.

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:

    **************************Fri May 23 10:18:33.857 2014 (UTC - 4:00)**************************bcmwl63a.sys Wed Jun 27 22:45:37 2012 (4FEBC551)SynTP.sys Fri Aug 24 19:20:26 2012 (50380C3A)speedfan.sys Sat Dec 29 15:59:35 2012 (50DF59B7)Smb_driver_Intel.sys Tue Apr 23 15:15:56 2013 (5176DDEC)IntcDAud.sys Wed May 22 10:52:52 2013 (519CDBC4)TeeDriverx64.sys Mon Jun 10 17:37:50 2013 (51B6472E)RTKVHD64.sys Tue Jul 23 08:46:49 2013 (51EE7B39)intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)dump_storahci.sys Thu Aug 22 07:40:39 2013 (5215F8B7)idmwfp.sys Wed Nov 27 09:24:10 2013 (5296008A)nvlddmkm.sys Tue Mar 4 06:07:52 2014 (5315B408)igdkmd64.sys Thu Mar 20 11:40:31 2014 (532B0BEF)ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``** ************************Fri May 23 06:17:17.631 2014 (UTC - 4:00)**************************RTKVHD64.sys Tue Jul 24 05:42:48 2012 (500E6E18)ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``** ************************Thu May 22 20:32:47.771 2014 (UTC - 4:00)**************************nvpciflt.sys Tue Mar 4 05:58:52 2014 (5315B1EC)
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    I'm bit confuse here, there's no drivers in red so do i need to update or remove those drivers under 2013 and 2012?


    Is it ok to use drivers for windows 8 from the manufacturers website in windows 8.1?

    Thank you for the reply Mr. Usasma
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1 x64


    Here is the new BSOD with Verifier enabled.

    Im still testing my Hardware..

    i hope this is a driver related error..


      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the confusion - there's a limitation with the scripts that I use so I can only highlight (in RED) older drivers for Win8 and not Win8.1.

    Some Win8 drivers work OK w/Win8.1 systems - others won't work. So, it's to your benefit to do the extra work to find the 8.1 drivers.

    The lack of red says that all your drivers are from a period when Win8 was available.
    The date thing is to enable you to figure out which drivers are from before Win8.1 was released (17Oct2013)
    These are the one's you should look for (and update):
    SynTP.sys Fri Aug 24 19:20:26 2012 (50380C3A)
    speedfan.sys Sat Dec 29 15:59:35 2012 (50DF59B7)
    Smb_driver_Intel.sys Tue Apr 23 15:15:56 2013 (5176DDEC)
    IntcDAud.sys Wed May 22 10:52:52 2013 (519CDBC4)
    TeeDriverx64.sys Mon Jun 10 17:37:50 2013 (51B6472E)
    RTKVHD64.sys Tue Jul 23 08:46:49 2013 (51EE7B39)
    intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys Thu Aug 22 07:40:39 2013 (5215F8B7)
    Please note that the last 2 are struck out. This is because you'll only get intelppm.sys from Windows Update - and the dump_storahci.sys driver isn't up-datable (you have to update the storahci.sys driver and then Windows will update the dump_storachci.sys). The storahci.sys driver isn't in the memory dump, so I don't think it's necessary to update it.
    ********************************************************************

    The verifier enabled memory dump blames your video drivers.
    I'd first suggest finishing the hardware diagnostics (and pay particular attention to the video tests).
    If all the diagnostics pass, then:
    - download a fresh copy of the latest, Win8.1 compatible nVidia video drivers from the Acer website.
    - uninstall the current video drivers from the system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Don't forget to turn Driver Verifier off! To do this, open up verifier.exe and select "Delete existing settings". Then reboot for the changes to take effect.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun May 25 07:57:12.684 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-20828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:22:38.469
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1f3daa )
    BugCheck 1000007E, {ffffffffc0000005, fffff800ed72eac9, ffffd0003538d648, ffffd0003538ce50}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800ed72eac9, The address that the exception occurred at
    Arg3: ffffd0003538d648, Exception Record Address
    Arg4: ffffd0003538ce50, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    FAILURE_BUCKET_ID: AV_VRF_nvlddmkm+1f3daa
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun May 25 07:57:12.684 2014 (UTC - 4:00)**************************
    SynTP.sys              Fri Aug 24 19:20:26 2012 (50380C3A)
    speedfan.sys           Sat Dec 29 15:59:35 2012 (50DF59B7)
    Smb_driver_Intel.sys   Tue Apr 23 15:15:56 2013 (5176DDEC)
    IntcDAud.sys           Wed May 22 10:52:52 2013 (519CDBC4)
    TeeDriverx64.sys       Mon Jun 10 17:37:50 2013 (51B6472E)
    RTKVHD64.sys           Tue Jul 23 08:46:49 2013 (51EE7B39)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
    idmwfp.sys             Wed Nov 27 09:24:10 2013 (5296008A)
    bcmwl63a.sys           Tue Jan 28 18:17:51 2014 (52E83A9F)
    nvlddmkm.sys           Tue Mar  4 06:07:52 2014 (5315B408)
    igdkmd64.sys           Thu Mar 20 11:40:31 2014 (532B0BEF)
    
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8.1 x64


    The memtest Ran Overnight and it passes 8 times without error, i'll be checking the HDD later Thanks

    UPDATE:I've turned off the verifier then after restart i uninstalled the currenlty installed Nvidia driver using driver fusion. After restart i installed the 327.23 NVIDIA that is the first, i guess, compatible driver for 8.1. after the test i've played Napoleon again and there's the BSOD. I didnt install the one from ACER because the release date is 2012 although it is compatible with windows 8.

    I've run Prime95 for only 25mins and monitor the temp. highest temp recorded is 71C for the CPU and Running furmark for only 15mins gives the GPU temp a max of 72C and it stays like that until the test stop. HDD has a temp of 40C - 41C.

    Update: I putting aside Heat issues for As i am playing Napoleon Total War, my VGA Temp = 59C, CPU 51C, HDD 38 before it BSOD. And I revert Back to 335 because that 327 is giving much more BSOD.
    Last edited by DanGalera07; 26 May 2014 at 03:18.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The latest BSOD doesn't show the video drivers - but the only significant change to the stack text is:
    - the change in the date of nvlddmkm.sys Thu Sep 12 01:16:00 2013 (52314E10)
    - the addition of this nVidia driver (which has shown up in previous dumps): nvpciflt.sys Thu Sep 12 01:16:25 2013 (52314E29)

    My first suspicion is that this device isn't compatible w/Win8.1 (as Acer doesn't offer Win8.1 drivers for it)
    My second suspicion would be that the video card is damaged.
    I am not a video card expert - so you may be able to find more expert help over in the video or hardware forums.

    Good luck!

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun May 25 23:02:02.123 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052614-17531-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:03:47.908
    Probably caused by :win32k.sys ( win32k!EngUnmapFontFileFD+12445 )
    BugCheck 3B, {c0000005, fffff96000026bd9, ffffd00020dce090, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000026bd9, Address of the instruction which caused the bugcheck
    Arg3: ffffd00020dce090, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  Napoleon.exe
    FAILURE_BUCKET_ID: 0x3B_VRF_win32k!EngUnmapFontFileFD
    CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  V1.24
      BIOS Release Date             12/24/2012
      Manufacturer                  Acer
      Product Name                  Aspire 4752
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun May 25 23:02:02.123 2014 (UTC - 4:00)**************************
    SynTP.sys                   Fri Aug 24 19:20:26 2012 (50380C3A)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    Smb_driver_Intel.sys        Tue Apr 23 15:15:56 2013 (5176DDEC)
    IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
    TeeDriverx64.sys            Mon Jun 10 17:37:50 2013 (51B6472E)
    RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    nvpciflt.sys                Thu Sep 12 01:16:25 2013 (52314E29)
    idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
    bcmwl63a.sys                Tue Jan 28 18:17:51 2014 (52E83A9F)
    igdkmd64.sys                Thu Mar 20 11:40:31 2014 (532B0BEF)
    
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8.1 x64


    Can we know if the nvdia card is damage or not through stress testing it ?

    Since i'm also receiving this back then, using windows 7, i guess its a hardware related.
      My System SpecsSystem Spec

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