Driver related BSOD - minidumps by driver verifier

dark12

New Member
Messages
1
Hi all.

My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me - if someone could take a look and point me in the right direction it would be much appreciated.

thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 128 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems in Device Manager:
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
Please right click on it and select "Uninstall", then reboot and check to see if the error goes away. If not, post back to let us know.

Many, many Live Kernel Events in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Out of 7 memory dumps there were 5 different BSOD error codes (and the Driver Verifier dumps are suggestive of hardware problems also). The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers) - and older systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please run these free hardware diagnostics: Hardware Diagnostics

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

VX3000.sys Tue Oct 6 21:49:00 2009 (4ACBF38C)
Microsoft LifeCam
http://www.carrona.org/drivers/driver.php?id=VX3000.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

tap0901.sys Thu Mar 24 17:20:03 2011 (4D8BB583)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri May 23 08:03:54.278 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-17862-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:01:59.056[/B]
*** WARNING: Unable to verify timestamp for LGVirHid.sys
*** ERROR: Module load completed but symbols could not be loaded for LGVirHid.sys
Probably caused by :[B]HIDCLASS.SYS ( HIDCLASS+1010 )[/B]
BugCheck [B]C9, {220, fffff8800678d010, fffff980058b6dc0, fffffa8004c90200}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C9]DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)[/url]
Arguments: 
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId.
    This IRP should either have been completed earlier or should have been passed
    down.
Arg2: fffff8800678d010, The address in the driver's code where the error was detected.
Arg3: fffff980058b6dc0, IRP address.
Arg4: fffffa8004c90200, ProviderId.
BUGCHECK_STR:  0xc9_220
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc9_220_VRF_HIDCLASS+1010[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 23 08:01:10.420 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-25630-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:01:01.199[/B]
*** WARNING: Unable to verify timestamp for LGVirHid.sys
*** ERROR: Module load completed but symbols could not be loaded for LGVirHid.sys
Probably caused by :[B]HIDCLASS.SYS ( HIDCLASS+1010 )[/B]
BugCheck [B]C9, {220, fffff88007bb7010, fffff9803043adc0, fffffa8007db74b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C9]DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)[/url]
Arguments: 
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId.
    This IRP should either have been completed earlier or should have been passed
    down.
Arg2: fffff88007bb7010, The address in the driver's code where the error was detected.
Arg3: fffff9803043adc0, IRP address.
Arg4: fffffa8007db74b0, ProviderId.
BUGCHECK_STR:  0xc9_220
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc9_220_VRF_HIDCLASS+1010[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 23 07:41:07.496 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-30170-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:00:48.266[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
Probably caused by :[B]rdyboost.sys ( rdyboost+94c8 )[/B]
BugCheck [B]C1, {fffff9801d3a2fc0, fffff9801d3a2f0f, 154040, 32}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C1]SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)[/url]
Arguments: 
Arg1: fffff9801d3a2fc0, address trying to free
Arg2: fffff9801d3a2f0f, address where one bit is corrupted
Arg3: 0000000000154040, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
BUGCHECK_STR:  0xC1_32
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC1_32_VRF_rdyboost+94c8[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 23 07:14:21.006 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052314-32011-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:10:30.708[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[B]NETIO.SYS ( NETIO!NetioAllocateMdl+1c3 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8024128044a, fffff880018fe1e8, fffff880018fda20}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8024128044a, The address that the exception occurred at
Arg3: fffff880018fe1e8, Parameter 0 of the exception
Arg4: fffff880018fda20, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_NETIO!NetioAllocateMdl[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 16 03:14:51.763 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-17316-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:07:51.465[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]memory_corruption ( nt!MmUnmapViewInSystemCache+154 )[/B]
BugCheck [B]24, {b50019060b, fffff8801950fe68, fffff8801950f6a0, fffff803922c7d24}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b50019060b
Arg2: fffff8801950fe68
Arg3: fffff8801950f6a0
Arg4: fffff803922c7d24
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_nt!MmUnmapViewInSystemCache[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 16 03:06:17.021 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-24211-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]1 days 2:08:22.148[/B]
Probably caused by :[B]USBPORT.SYS ( USBPORT+ad2e )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff80180cdfd75, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80180cdfd75, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_USBPORT+ad2e[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 22 21:24:58.903 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042314-29125-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]8 days 20:21:53.886[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]19, {e, fffffa8006e62920, ac3e6b54503562e6, ad3e6b54503562e6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 000000000000000e, 
Arg2: fffffa8006e62920
Arg3: ac3e6b54503562e6
Arg4: ad3e6b54503562e6
BUGCHECK_STR:  0x19_e
FAILURE_BUCKET_ID: [B]CORRUPT_MODULELIST[/B]
  BIOS Version                  2301   
  BIOS Release Date             08/11/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri May 23 08:03:54.278 2014 (UTC - 4:00)**************************
[COLOR=RED][B]VX3000.sys                  Tue Oct  6 21:49:00 2009 (4ACBF38C)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys                 Thu Mar 24 17:20:03 2011 (4D8BB583)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
amdkmafd.sys                Sat Sep 22 21:04:42 2012 (505E602A)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
[COLOR=RED][B]AODDriver2.sys              Wed Nov 21 02:44:04 2012 (50AC8644)[/B][/COLOR]
EpfwLWF.sys                 Fri Dec 21 07:00:01 2012 (50D44F41)
epfw.sys                    Fri Dec 21 07:00:05 2012 (50D44F45)
ehdrv.sys                   Fri Dec 21 07:03:30 2012 (50D45012)
epfwwfp.sys                 Tue Feb  5 03:21:12 2013 (5110C0F8)
eamonm.sys                  Tue Feb  5 03:23:32 2013 (5110C184)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
SteelBus64.sys              Tue Jun 25 10:00:16 2013 (51C9A270)
SAlpham64.sys               Tue Jun 25 10:00:37 2013 (51C9A285)
AtihdW86.sys                Fri Jul  5 14:10:40 2013 (51D70C20)
atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
mcvidrv.sys                 Mon Nov 25 06:02:33 2013 (52932E49)
mcaudrv_x64.sys             Wed Dec  4 02:12:31 2013 (529ED5DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 23 07:41:07.496 2014 (UTC - 4:00)**************************
ladfGSCamd64.sys            Mon Apr 15 14:39:12 2013 (516C4950)
ladfGSRamd64.sys            Mon Apr 15 14:39:15 2013 (516C4953)
[/font]
http://www.carrona.org/drivers/driver.php?id=VX3000.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=amdkmafd.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
http://www.carrona.org/drivers/driver.php?id=SAlpham64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys
http://www.carrona.org/drivers/driver.php?id=mcaudrv_x64.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSRamd64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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