Windows 8 and 8.1 Forums


Occasional BSOD, driver_power_state_failure

  1. #1


    Posts : 4
    Windows 8.1

    Occasional BSOD, driver_power_state_failure


    I recently bought a Lenovo IdeaPad Flex 14 laptop with OS Windows 8.1, BSOD around 3 times so far.
    So far it only happen at home where I will connect a keyboard, mouse and monitor to my laptop.
    The last BSOD encounter was after booting up I realise my mouse and keyboard are not responding although there is light coming from them; after a while it BSOD.

    I also have another problem of hotkey function returning to default behaviour after a full power discharge (no battery, no ac power connected, and a shutdown is done) although the BIOS settings has changed and saved.
    Stating this problem too because I am not sure if this is related to the BSOD.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please check to make sure that you have ALL available Windows Updates. It may take several trips to get them all.

    Is there any particular reason that Secure Boot is turned off? Don't change it now, as it may render the system unbootable.

    The WER section of MSINFO32 shows BSOD's due to video
    The dumps say something a bit different, but it's still possible that it is video. Especially since you're connecting another monitor when it happens.

    Try the mouse and keyboard without the monitor and see if the BSOD happens then.
    If not, then it's likely to be the monitor.
    Also try new cables for the monitor.

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.
    Processor may be overclocked!
    Expected Frequency: 1600
    Actual Frequency: 2295
    Overclock Ratio: 1.43438
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SSPORT.sys Thu Aug 11 19:07:32 2005 (42FBDA34)
    Samsung printer driver
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed May 21 07:25:11.407 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052114-34796-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:1 days 21:34:15.304
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00176ea6060, fffff802468eb930, ffffe00179cad570}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00176ea6060, Physical Device Object of the stack
    Arg3: fffff802468eb930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00179cad570, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  8ACN30WW
      BIOS Release Date             12/06/2013
      Manufacturer                  LENOVO
      Product Name                  20308
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 16 14:11:41.217 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051714-19484-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:1 days 6:52:50.144
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe000f4bb0510, ffffd0015b7f9930, ffffe000f8c59010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000f4bb0510, Physical Device Object of the stack
    Arg3: ffffd0015b7f9930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000f8c59010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  8ACN30WW
      BIOS Release Date             12/06/2013
      Manufacturer                  LENOVO
      Product Name                  20308
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed May 21 07:25:11.407 2014 (UTC - 4:00)**************************
    SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)
    AcpiVpc.sys                 Sat Feb 16 20:52:02 2013 (512037C2)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    imsevent.sys                Tue Jul  2 19:59:37 2013 (51D36969)
    ikbevent.sys                Tue Jul  2 20:00:06 2013 (51D36986)
    Apfiltr.sys                 Fri Aug  2 04:27:53 2013 (51FB6D89)
    rtsuvc.sys                  Fri Aug  2 07:25:41 2013 (51FB9735)
    dump_iaStorA.sys            Fri Aug 16 13:22:01 2013 (520E5FB9)
    iaStorA.sys                 Fri Aug 16 13:22:01 2013 (520E5FB9)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Fri Sep 13 12:06:04 2013 (523337EC)
    NETwbw02.sys                Mon Oct 14 07:10:01 2013 (525BD109)
    nvlddmkm.sys                Mon Oct 28 17:38:03 2013 (526ED93B)
    iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
    RTKVHD64.sys                Sun Jan  5 08:04:48 2014 (52C95870)
    igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
    VBoxNetFlt.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxUSBMon.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetAdp.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys                 Wed Mar 26 14:01:30 2014 (533315FA)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 16 14:11:41.217 2014 (UTC - 4:00)**************************
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    INETMON.sys                 Wed Mar 13 17:11:58 2013 (5140EB9E)
    SbieDrv.sys                 Fri Jan 17 14:00:36 2014 (52D97DD4)
    
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    ibtusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    What is secure boot? and how do I configure it?
    I did window updates until there is no update left.

    I changed my BIOS boot setting to "Legacy Support" to run a memtest. Without changing the boot setting back to UEFI, I now experience rare slight screen display distortion when booting up without connecting to my monitor.

    I do not know is there a problem BIOS and whether is it causing the problems.
    The few "weird" behaviours are like the hotkey function I mentioned before, and when boot mode is in "legacy support" and boot priority is "legacy first", under legacy no matter the order of "ATA HDD" and "Network Boot" it will always try to boot from network first.

    When plugged in with my thumb drive to do the memtest with the thumb drive boot order at the top under legacy, it correctly boots from the thumb drive though.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Check Lenovo to see if there is a BIOS/UEFI update for your system.

    Please run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1


    Did some driver updates but the problem still seem to persist (occasional BSOD with monitor plugged in and booting up).

    Attachment 46134

    But disabling "Turn on fast startup (recommended)" option in Control Panel > Power Options > System Settings seems to solve it. I have not had a BSOD for a few weeks (even with my monitor plug in).

    Attachment 46135
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know.
    If you're not getting BSOD's I won't bother analyzing the most recent dumps.
    If you'd like me to do it anyway, please post back and let me know.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    Can you help me analyze the remaining dumps to see if it is similar to the dumps I posted earlier?

    Thank you.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The last memory dump was from 27 May 2014. It was very similar to the others.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue May 27 07:25:52.263 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-30578-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:44:00.188
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00165290880, ffffd0010ba29930, ffffe001649efb40}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00165290880, Physical Device Object of the stack
    Arg3: ffffd0010ba29930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001649efb40, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 2295
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  8ACN30WW
      BIOS Release Date             12/06/2013
      Manufacturer                  LENOVO
      Product Name                  20308
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue May 27 07:25:52.263 2014 (UTC - 4:00)**************************
    SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)
    AcpiVpc.sys                 Sat Feb 16 20:52:02 2013 (512037C2)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    imsevent.sys                Tue Jul  2 19:59:37 2013 (51D36969)
    ikbevent.sys                Tue Jul  2 20:00:06 2013 (51D36986)
    Apfiltr.sys                 Fri Aug  2 04:27:53 2013 (51FB6D89)
    rtsuvc.sys                  Fri Aug  2 07:25:41 2013 (51FB9735)
    dump_iaStorA.sys            Fri Aug 16 13:22:01 2013 (520E5FB9)
    iaStorA.sys                 Fri Aug 16 13:22:01 2013 (520E5FB9)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Fri Sep 13 12:06:04 2013 (523337EC)
    NETwbw02.sys                Mon Oct 14 07:10:01 2013 (525BD109)
    nvlddmkm.sys                Mon Oct 28 17:38:03 2013 (526ED93B)
    iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
    RTKVHD64.sys                Sun Jan  5 08:04:48 2014 (52C95870)
    igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
    VBoxNetAdp.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetFlt.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxUSBMon.sys              Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys                 Wed Mar 26 14:01:30 2014 (533315FA)
    
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

Occasional BSOD, driver_power_state_failure
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