Windows 8 and 8.1 Forums


PC restarts after 5 minutes of no use

  1. #1


    Posts : 3
    windows 8

    PC restarts after 5 minutes of no use


    Hi, I've got a Vaio Fit 14E (SVF14215CLB) and since yesterday it keeps restarting after I don't use for about 5 minutes or so, everytime i return it receives me with this message:

    Attachment 43574
    (sorry is in spanish, but you can look at the files like memry.dmp and stuff)

    This is the debug file:

    Attachment 43575

    Please help (and sorry for my bad english, it's been a lot since I don't practice anymore )

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your English is good - and is easily understandable (I only speak English).

    Only 120 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    These devices have problems in Device Manager:
    GT-I8190L USB\VID_04E8&PID_6860&MS_COMP_MTP&ANDROID\7&5051401&0&0000 No puede iniciar este dispositivo.

    Adaptador virtual de red hospedada de Microsoft {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_SAP\5&3999085E&0&03 Este dispositivo estс deshabilitado.
    The first device appears to be a phone and Windows cannot start it. Please physically remove the phone from the computer, then uninstall the software for it.

    The other device appears to be a problem with a Microsoft network device that isn't working.
    Locate this device in Device Manager, right click on it and select "Uninstall"
    Reboot and check to see if the error has gone away.

    These are all Registry errors and appear to be occurring when running ngen.exe
    What are you using that requires this tool?
    I would suspect that the ngen version is outdated, but cannot find any trace of it in the system reports.



    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    hswpan.sys Wed Sep 28 07:19:09 2011 (4E8302AD)
    Ozmo WPAN Protocol Driver
    http://www.carrona.org/drivers/driver.php?id=hswpan.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    semav6thermal64ro.sys Wed Dec 28 15:17:03 2011 (4EFB793F)
    Sony Thermal driver
    semav6thermal64ro.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue May 20 20:23:50.991 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-16750-02.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:11:44.778
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a00094d010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00094d010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 20:11:37.771 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-16750-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 4:23:43.830
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a00093c220, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00093c220, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 15:47:20.689 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-16343-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:56:09.473
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a0008c8010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a0008c8010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 13:50:44.103 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-17031-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:04:00.889
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a000831010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000831010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 12:46:17.645 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-17750-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:49:32.430
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a000808010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000808010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 10:56:18.274 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-17125-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 14:27:32.261
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a00093a010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00093a010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 20:28:15.216 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-16265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 8:12:12.520
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a00092d010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00092d010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 12:15:21.365 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-15546-02.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:11:42.151
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a0008df010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a0008df010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 12:03:16.903 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-15531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:11:42.689
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a000791010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000791010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 11:51:12.952 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-16937-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:11:55.736
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a0008da010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a0008da010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 11:38:53.464 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-17437-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:12:23.249
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a000960010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000960010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 11:26:06.738 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-19718-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:12:37.523
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a001987010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a001987010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 19 11:12:58.110 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-55265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 12:01:07.068
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a0008f6010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a0008f6010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 23:11:11.746 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-23656-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:1 days 0:41:23.939
    Probably caused by :tm.sys ( tm!TmRecoverResourceManager+3ac )
    BugCheck 51, {1, fffff8a00082b220, d2f75633, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00082b220, (reserved)
    Arg3: 00000000d2f75633, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x51_tm!TmRecoverResourceManager
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue May 20 20:23:50.991 2014 (UTC - 4:00)**************************
    hswpan.sys                  Wed Sep 28 07:19:09 2011 (4E8302AD)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    semav6thermal64ro.sys       Wed Dec 28 15:17:03 2011 (4EFB793F)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    bcbtums.sys                 Tue Sep 25 12:09:37 2012 (5061D741)
    btwampfl.sys                Fri Oct  5 20:49:51 2012 (506F802F)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btwavdt.sys                 Wed Dec  5 15:05:26 2012 (50BFA906)
    btwrchid.sys                Wed Dec  5 15:06:20 2012 (50BFA93C)
    btwaudio.sys                Wed Dec 12 11:42:14 2012 (50C8B3E6)
    RtsPStor.sys                Mon Dec 24 01:05:36 2012 (50D7F0B0)
    Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
    igdkmd64.sys                Wed Jan 16 15:30:35 2013 (50F70DEB)
    BCM42RLY.sys                Fri Feb  8 04:10:17 2013 (5114C0F9)
    SynTP.sys                   Tue Mar  5 07:38:40 2013 (5135E750)
    Smb_driver_Intel.sys        Tue Mar  5 07:40:24 2013 (5135E7B8)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    bcmwl63a.sys                Sat Sep 28 15:30:25 2013 (52472E51)
    aswRvrt.sys                 Fri Oct  4 03:48:58 2013 (524E72EA)
    aswRdr2.sys                 Fri Oct 11 07:11:37 2013 (5257DCE9)
    aswVmm.sys                  Mon Dec  9 02:04:51 2013 (52A56B93)
    ssudbus.sys                 Thu Jan  2 04:51:22 2014 (52C5369A)
    ssudmdm.sys                 Thu Jan  2 04:51:26 2014 (52C5369E)
    aswSnx.sys                  Tue Jan 21 12:11:09 2014 (52DEAA2D)
    aswMonFlt.sys               Tue Jan 21 12:11:16 2014 (52DEAA34)
    aswSP.sys                   Tue Jan 21 12:17:55 2014 (52DEABC3)
    RTKVHD64.sys                Fri Feb 14 06:51:36 2014 (52FE0348)
    
    http://www.carrona.org/drivers/driver.php?id=hswpan.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    semav6thermal64ro.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
    http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 467
    Windows 8 Pro


    is it always 5 minutes or so? , is there a screen saver set up on your PC?
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    windows 8


    No, there's no screensaver or anything like that, I'm updating via Windows Update and Vaio Care, after that I'll tell you guys if it's solved or not. Thank you very much!
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8


    Nope, the problem is still there... I don't know what else to do...
    Here's another debug file, if needed...
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sometimes it takes a while to fix these things. Easy one's usually take 2 pages of posts to fix. Harder one's can take 5 - 6 or more pages.

    Please remove Daemon Tools and the sptd.sys driver (if installed):
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    This driver doesn't appear updated:
    hswpan.sys Wed Sep 28 07:19:09 2011 (4E8302AD)
    Ozmo WPAN Protocol Driver
    http://www.carrona.org/drivers/driver.php?id=hswpan.sys
    Please uninstall the program that it belongs to.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings






    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed May 21 20:15:36.918 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052114-40546-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:10:16.702
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a0007f9010, 9e32758c, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a0007f9010, (reserved)
    Arg3: 000000009e32758c, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngentask.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May 21 14:56:36.424 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052114-17218-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:50:27.210
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a00094a010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a00094a010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May 21 14:05:22.956 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052114-17359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 17:40:59.666
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+11bcc )
    BugCheck 51, {1, fffff8a000930010, b00b7333, 1c0}
    BugCheck Info: REGISTRY_ERROR (51)
    Arguments: 
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000930010, (reserved)
    Arg3: 00000000b00b7333, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 00000000000001c0, depends on where Windows bugchecked, may be return code of
        HvCheckHive if the hive is corrupt.
    BUGCHECK_STR:  0x51
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  ngen.exe
    FAILURE_BUCKET_ID: 0x51_nt!_??_::NNGAKEGL::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  R0220DA
      BIOS Release Date             11/18/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVF14215CLB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed May 21 20:15:36.918 2014 (UTC - 4:00)**************************
    hswpan.sys                  Wed Sep 28 07:19:09 2011 (4E8302AD)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    semav6thermal64ro.sys       Wed Dec 28 15:17:03 2011 (4EFB793F)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    bcbtums.sys                 Tue Sep 25 12:09:37 2012 (5061D741)
    btwampfl.sys                Fri Oct  5 20:49:51 2012 (506F802F)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btwavdt.sys                 Wed Dec  5 15:05:26 2012 (50BFA906)
    btwrchid.sys                Wed Dec  5 15:06:20 2012 (50BFA93C)
    btwaudio.sys                Wed Dec 12 11:42:14 2012 (50C8B3E6)
    RtsPStor.sys                Mon Dec 24 01:05:36 2012 (50D7F0B0)
    Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
    BCM42RLY.sys                Fri Feb  8 04:10:17 2013 (5114C0F9)
    SynTP.sys                   Tue Mar  5 07:38:40 2013 (5135E750)
    Smb_driver_Intel.sys        Tue Mar  5 07:40:24 2013 (5135E7B8)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    bcmwl63a.sys                Sat Sep 28 15:30:25 2013 (52472E51)
    igdkmd64.sys                Fri Dec  6 12:50:08 2013 (52A20E50)
    RTKVHD64.sys                Fri Feb 14 06:51:36 2014 (52FE0348)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May 21 14:56:36.424 2014 (UTC - 4:00)**************************
    igdkmd64.sys                Wed Jan 16 15:30:35 2013 (50F70DEB)
    aswRvrt.sys                 Fri Oct  4 03:48:58 2013 (524E72EA)
    aswRdr2.sys                 Fri Oct 11 07:11:37 2013 (5257DCE9)
    aswVmm.sys                  Mon Dec  9 02:04:51 2013 (52A56B93)
    aswSnx.sys                  Tue Jan 21 12:11:09 2014 (52DEAA2D)
    aswMonFlt.sys               Tue Jan 21 12:11:16 2014 (52DEAA34)
    aswSP.sys                   Tue Jan 21 12:17:55 2014 (52DEABC3)
    
    http://www.carrona.org/drivers/driver.php?id=hswpan.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    semav6thermal64ro.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
      My System SpecsSystem Spec

PC restarts after 5 minutes of no use
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