Windows 8 and 8.1 Forums

BSOD every day, error 0x000000a1

  1. #1

    Posts : 8
    windows 8

    BSOD every day, error 0x000000a1

    Hi, I've been having for quite some time bsod on my computer.
    I've sent it for repair once, but they told me they couldn't find anything wrong with my desktop.
    It usually happens once or twice a day, ocurring more during the summer time, it can happen while in idle or while playing a game. I've upgraded from windows 7 to windows 8 last year, so i think the problem is hardware related and not software related.
    I also have some issues with my graphics card, where it says "amd display driver has crashed and recovered", usually this happens when the computer is on idle or i'm on youtube or watching a movie.
    I dont know alot about computers, but i'll try and do anything to fix this problem.
    Thank you for your time

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    All your dumpfiles from the month may blames Probably caused by : atikmdag.sys ( atikmdag+277ce )

    This is the driver for your Amd Graphic Card.
    Please update to the latest windows 8.1 driver.

    But as you mentioned
    ocurring more during the summer time, it can happen while in idle or while playing a game. I've upgraded from windows 7 to windows 8 last year, so i think the problem is hardware related and not software related.

    This could be a problem/faulty Videocard.

    1. Overheating: check if your system and videocard are dirt free/fans are working etc.
    2. Test your graphiccard with furmark
    Download and Tutorial Furmark

    3, If you have a other videocard/ or could borrow one install and check if the bsods stop.

    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck A0000001, {5, 0, 0, 0}
    Probably caused by : atikmdag.sys ( atikmdag+277ce )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Unknown bugcheck code (a0000001)
    Unknown bugcheck description
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    BUGCHECK_STR:  0xA0000001
    PROCESS_NAME:  System
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8014b0847ce to fffff803db7c9fa0
    ffffd001`359b0b58 fffff801`4b0847ce : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`359b0b60 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x277ce
    ffffd001`359b0b68 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
    ffffd001`359b0b70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5
    fffff801`4b0847ce ??              ???
    SYMBOL_NAME:  atikmdag+277ce
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: atikmdag
    IMAGE_NAME:  atikmdag.sys
    FAILURE_BUCKET_ID:  0xA0000001_atikmdag+277ce
    BUCKET_ID:  0xA0000001_atikmdag+277ce
    FAILURE_ID_HASH_STRING:  km:0xa0000001_atikmdag+277ce
    FAILURE_ID_HASH:  {71b6f018-6460-965e-f340-41cc2413bc73}
    Followup: MachineOwner

    Please update these older drivers. Links are includedto assist in looking up the source of the drivers. If unable to find an update,please consider it could be a possible BSOD cause or remove (un-install) theprogram responsible for that driver. DO NOT manually delete/rename the driveras it may make the system unbootable! :

    Note:firstcheck the support/driver downloadsite of your OEM model or system(mainboard) for the latest windows 8.1 drivers.

    amdkmafd fffff801`4bd4d000 fffff801`4bd57000 Sun Sep 23 03:04:42 2012 (505e602a) 0000f46b amdkmafd.sys
    Driver Description: AMD Audio Bus Lower Filter
    Driver Update Site: Download Drivers

    e1i63x64 fffff801`4bd70000 fffff801`4bde4000 Wed Mar 20 08:37:29 2013 (51496739) 0007ff34 e1i63x64.sys
    Driver Description: Intel Gigabit Adapter NDIS 6.x driver
    or Intel Ethernet Connection I217-V
    Driver Update Site: Network Connectivity — Drivers and software for Gigabit Intel® Ethernet Adapters or
      My System SpecsSystem Spec

  3. #3

    Posts : 8
    windows 8

    I've done the furmark test, and it didnt show any artifacts or distortion. The temperature stabled at 85ºC, and i ran the test for about 25 minutes.

    I updated the graphic card driver, but there isn't an update available for the Intel Gigabit Adapter NDIS 6.x driver .
    I'm going to wait and see if this solved the problem or if a bsod occurs again.
      My System SpecsSystem Spec

  4. #4

    Posts : 8
    windows 8

    Hi, the problems seem to have returned with the warmer weather. In 2 days, i've had over 3 bsod, don't know what to do
      My System SpecsSystem Spec

  5. #5

    Posts : 660
    windows 8.1

    Could you upload your dumpfiles.rar again. I can not open it. Your archive is damaged.
      My System SpecsSystem Spec

  6. #6

    Posts : 8
    windows 8

    Hope it works now
      My System SpecsSystem Spec

  7. #7

    Posts : 660
    windows 8.1

    Nope. still can not open them
      My System SpecsSystem Spec

  8. #8

    Posts : 8
    windows 8

    I remade the entire thing, hope you can see it
      My System SpecsSystem Spec

  9. #9

    Posts : 660
    windows 8.1

    All your dumpfiles again blames Probably caused by : atikmdag.sys ( atikmdag+28ece )

    Again bsods related to your videocard.

    As you self concluded probably a overheating videocard or system.

    Did you check that your videocard and computer is dustfree. etc.

    As i mentioned before could you insert another videocard to check if you get BSOD with hot weather.

    Are all your fans working or could you add another fan(or fans) in your computer for more cooling.

    You can also test your system temperature with Prime 95

    Download and Tutorial Prime95
      My System SpecsSystem Spec

  10. #10

    Posts : 8
    windows 8

    I don't have any other videocards to test. I have a total of 4 fans on the case, 2 on the front, 1 on the top and one on the back, plus the power supply fan, and they are all working at maximum rpm.
    I've cleaned my videocard as much as i could without opening it, due to voiding the guarantee.
    How can I tell if its the system that is overheating?
      My System SpecsSystem Spec

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