BSOD with DRIVER_POWER_STATE_FAILURE

jacky43 · May 16, 2014

Hi,

I got several times BSOD on 5/15/2014 night and one time on 5/16/2014. It also happened some weeks earlier and I can't remember the date. And all of them are BSOD with DRIVER_POWER_STATE_FAILURE. It happens when I play games like Dark souls 2 or just right click on the desktop will also cause the BSOD. And sometimes when the BSOD happened and my laptop restarted, it can not detect my graphic card Geforce GTX 765m. I will add the logs.

Kind Regards,
Jing

usasma · May 17, 2014

These devices have problems in Device Manager:

Bluetooth Audio Device BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&1AF33893&0&000000000000_00000000 This device cannot start.
Virtual Bluetooth Support (Include Audio) BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\8&1AF33893&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.
Bluetooth LWFLT Device BTHENUM\{DD533152-01F4-435C-ABFE-984BC21A2A65}_LOCALMFG&0000\8&1AF33893&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.

Please uninstall these devices and the Bluetooth software that goes with them. Then, go to the Alienware website and download the latest, Win8.1 compatible Bluetooth drivers and install them. Bluetooth has problems with drivers that are not certified compatible with Win8.1

All the memory dumps listed in the WER section of MSINFO32 also blame the Bluetooth drivers.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

If you can't find this one, don't worry about it overmuch. Just let us know so we can keep an eye on it.
CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Fri May 16 17:00:48.903 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-24500-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 5:41:47.694[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, ffffe0003d69c060, ffffd000e346a930, ffffe0003fbd9b40}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0003d69c060, Physical Device Object of the stack
Arg3: ffffd000e346a930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0003fbd9b40, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_btfilter_IMAGE_usbhub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A01
  BIOS Release Date             06/06/2013
  Manufacturer                  Alienware
  Product Name                  Alienware 14
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 22:21:01.866 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051514-27796-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:04:09.654[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, ffffe0017503a060, fffff803472fb930, ffffe001778305a0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0017503a060, Physical Device Object of the stack
Arg3: fffff803472fb930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001778305a0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_btfilter_IMAGE_usbhub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A01
  BIOS Release Date             06/06/2013
  Manufacturer                  Alienware
  Product Name                  Alienware 14
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 22:16:23.712 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051514-40218-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:03:05.500[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, ffffe0012fcff060, fffff80039d09930, ffffe0013086e010}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0012fcff060, Physical Device Object of the stack
Arg3: fffff80039d09930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0013086e010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_btfilter_IMAGE_usbhub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A01
  BIOS Release Date             06/06/2013
  Manufacturer                  Alienware
  Product Name                  Alienware 14
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 10:53:59.272 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051514-29515-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 10:21:29.364[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, ffffe00022349060, ffffd001bb52a930, ffffe000260ebbd0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00022349060, Physical Device Object of the stack
Arg3: ffffd001bb52a930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000260ebbd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_btfilter_IMAGE_usbhub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A01
  BIOS Release Date             06/06/2013
  Manufacturer                  Alienware
  Product Name                  Alienware 14
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Fri May 16 17:00:48.903 2014 (UTC - 4:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
stdcfltn.sys                Fri Jul 13 19:30:14 2012 (5000AF86)
DellRbtn.sys                Fri Aug  3 17:32:54 2012 (501C4386)
e22w8x64.sys                Mon Dec  3 10:42:37 2012 (50BCC86D)
RtsPStor.sys                Wed Dec 12 21:44:23 2012 (50C94107)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
akw8x64.sys                 Mon Apr  1 18:29:54 2013 (515A0A62)
RTKVHD64.sys                Wed Apr  3 07:12:27 2013 (515C0E9B)
iaStorA.sys                 Fri Apr  5 19:45:31 2013 (515F621B)
dump_iaStorA.sys            Fri Apr  5 19:45:31 2013 (515F621B)
SynTP.sys                   Mon Apr  8 02:04:17 2013 (51625DE1)
Smb_driver_Intel.sys        Mon Apr  8 02:06:07 2013 (51625E4F)
ST_Accel.sys                Thu Apr 11 14:21:52 2013 (5166FF40)
[COLOR=RED][B]dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR]
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
xusb22.sys                  Thu Aug 22 07:38:23 2013 (5215F82F)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
btfilter.sys                Wed Oct 30 03:09:06 2013 (5270B092)
360FsFlt.sys                Wed Feb 19 23:08:06 2014 (53057FA6)
360netmon.sys               Wed Feb 26 21:59:40 2014 (530EAA1C)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
nvkflt.sys                  Tue Mar  4 06:12:10 2014 (5315B50A)
360Camera64.sys             Fri Mar  7 05:29:56 2014 (53199FA4)
360Box64.sys                Mon Mar 24 02:44:36 2014 (532FD454)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
360AntiHacker64.sys         Wed Apr  9 04:48:35 2014 (53450963)
BAPIDRV64.sys               Fri Apr 11 05:52:40 2014 (5347BB68)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 22:21:01.866 2014 (UTC - 4:00)**************************
nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
[/FONT]

jacky43 · May 17, 2014

Thank you so much! I will try to fix these problems and wait a week or two to see what will happen.

BSOD with DRIVER_POWER_STATE_FAILURE

jacky43

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

jacky43

New Member

My Computer

System One