Windows 8 and 8.1 Forums

BSOD with a few errors now

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    All but the last memory dump was Driver Verifier enabled. Most of them were related to networking.
    The last memory dump didn't have a specific cause.
    There may be a hardware problem (I'm not sure). If you'd like to get a head start on the diagnostics, they're listed here: Hardware Diagnostics

    If the crashes continue:
    - update all network related components (to include programs that access the internet - such as your anti-virus).
    If you have the most current version, remove it and try another antivirus temporarily.
    - try Driver Verifier again - but be sure to turn it off after you get a memory dump generated.
    - complete the hardware diagnostics and let us know the results.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun May 18 18:49:20.586 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-4078-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:23:42.450
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemCall64+15 )
    BugCheck 50, {ffffd0002612dfc8, 1, fffff803093da515, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffd0002612dfc8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff803093da515, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: AV_nt!KiSystemCall64
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 16:25:07.490 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-4171-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:52.990
    *** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for pacer.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :wfplwfs.sys ( wfplwfs+119e )
    BugCheck C4, {91001, fffff80158d05e40, ffffe000b78f1630, ffffe000b78f16b8}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000091001, ID of the 'NdisOidComplete' rule that was violated.
    Arg2: fffff80158d05e40, A pointer to the string describing the violated rule condition.
    Arg3: ffffe000b78f1630, Address of internal rule state (second argument to !ruleinfo).
    Arg4: ffffe000b78f16b8, Address of supplemental states (third argument to !ruleinfo).
    BUGCHECK_STR:  0xc4_NdisOidComplete_XDV
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc4_NdisOidComplete_XDV_VRF_wfplwfs+119e
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 16:22:13.517 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-11890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:47.540
    *** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for pacer.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :wfplwfs.sys ( wfplwfs+119e )
    BugCheck C4, {91001, fffff80070f62e40, ffffe0016c2019d0, ffffe0016c201a58}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000091001, ID of the 'NdisOidComplete' rule that was violated.
    Arg2: fffff80070f62e40, A pointer to the string describing the violated rule condition.
    Arg3: ffffe0016c2019d0, Address of internal rule state (second argument to !ruleinfo).
    Arg4: ffffe0016c201a58, Address of supplemental states (third argument to !ruleinfo).
    BUGCHECK_STR:  0xc4_NdisOidComplete_XDV
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc4_NdisOidComplete_XDV_VRF_wfplwfs+119e
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 16:19:56.011 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-12812-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:53.786
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for pacer.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :wfplwfs.sys ( wfplwfs+119e )
    BugCheck C4, {91001, fffff800f5b6ae40, ffffe0003af9c440, ffffe0003af9c4c8}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000091001, ID of the 'NdisOidComplete' rule that was violated.
    Arg2: fffff800f5b6ae40, A pointer to the string describing the violated rule condition.
    Arg3: ffffe0003af9c440, Address of internal rule state (second argument to !ruleinfo).
    Arg4: ffffe0003af9c4c8, Address of supplemental states (third argument to !ruleinfo).
    BUGCHECK_STR:  0xc4_NdisOidComplete_XDV
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc4_NdisOidComplete_XDV_VRF_wfplwfs+119e
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 16:17:15.155 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-12171-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:04:13.834
    Probably caused by :ntkrnlmp.exe ( nt!_report_gsfailure+25 )
    BugCheck F7, {ffffd00155fddb10, 3043f1ab8963, ffffcfbc0e54769c, 0}
    BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
    Arguments: 
    Arg1: ffffd00155fddb10, Actual security check cookie from the stack
    Arg2: 00003043f1ab8963, Expected security check cookie
    Arg3: ffffcfbc0e54769c, Complement of the expected security check cookie
    Arg4: 0000000000000000, zero
    BUGCHECK_STR:  0xF7
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xF7_VRF_MISSING_GSFRAME_nt!_report_gsfailure
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 16:12:12.275 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-12578-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:02:02.895
    Probably caused by :win32k.sys ( win32k!EngMulDiv+13be )
    BugCheck 3B, {c0000005, fffff80179b94dcf, ffffd001ea97b930, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80179b94dcf, Address of the instruction which caused the bugcheck
    Arg3: ffffd001ea97b930, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x3B_VRF_win32k!EngMulDiv
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun May 18 18:49:20.586 2014 (UTC - 4:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    aswHwid.sys                 Tue Apr  8 11:43:26 2014 (5344191E)
    aswRdr2.sys                 Thu Apr 17 07:02:56 2014 (534FB4E0)
    aswMonFlt.sys               Thu Apr 17 07:04:01 2014 (534FB521)
    aswRvrt.sys                 Thu Apr 17 07:04:41 2014 (534FB549)
    aswVmm.sys                  Thu Apr 17 07:04:55 2014 (534FB557)
    aswSnx.sys                  Mon May  5 04:04:42 2014 (5367461A)
    aswSP.sys                   Mon May  5 04:11:11 2014 (5367479F)
    aswStm.sys                  Mon May  5 04:11:48 2014 (536747C4)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    aswHwid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys

      My System SpecsSystem Spec

  2. #12


    Posts : 22
    windows 8


    ran a mailware scan witch cam back clean. Ill get to work on all this in the next day or two as im in work the next 4 days, I would like to know where to find all network related drivers so i can try to find them to start updating them and When im running driver verfier witch settings should i use and should i use the pc as normal when its running or leave it run and wait to see if it crashes thanks for the help ill update when i get this all done
      My System SpecsSystem Spec

  3. #13


    Posts : 22
    windows 8


    ok so been on today a few hours and only had two small crashes not as bad as it was things seem a lot better minidumps are added. hope to start in todays with the driver verifier again and the hardware diagostics still need to find all network related updates...is it only the anti virus or what other programs should i be looking at thanks again for the help
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    In general the best place for drivers is from the motherboard manufacturer's website.
    Although they are not the most current, they've usually been tested for compatibility.
    In your case, your network device is: Intel(R) Ethernet Connection I217-V
    As the Asus website offers 2 LAN drivers that are WHQL certified for Win8.1 - I'd expect that these would be OK to start with. But (as this is an Intel chipset), you'll find more updated versions at http://downloadcenter.intel.com

    Don't forget that this could also be hardware (bad network card, bad cable, bad connection between the cable and the ISP, etc) The easiest test for this is seeing if another system on the same network has problems. If not, then it's somewhere back from the point where the 2 meet inside the house.

    Here's a list of some of the network enabled programs (that I know) from your MSINFO32 file:
    spotify
    skype
    java
    Microsoft mouse and keyboard center
    Silverlight
    Steam
    nvidia corporation (different programs)
    VideoLAN
    WinRAR
    World of Tanks
    TeamSpeak 3 client
    Adobe stuff
    Asus services
    Avast
    Google Update service
    Intel Proset monitoring service
    Broadcom netextreme
    Bluetooth devices
    Intel services and monitors
    chrome (and other browsers)
    Microsoft and Windows programs

    I don't know if these are/are not:
    shadow play
    Asus AI Suite
    Battle.net
    Hearthstone
    Corsair SSD Toolbox
    The oldest 3rd party drivers from this memory dump are these:
    AsIO.sys Wed Aug 22 05:54:47 2012 (5034AC67) - Asus program
    e1i63x64.sys Wed Mar 20 03:37:29 2013 (51496739) - Intel network driver
    TeeDriverx64.sys Mon Aug 19 13:23:31 2013 (52125493) - Intel Management Engine

    As the Intel network driver dates from before Win8.1 was released, and I saw some networking issues in the Driver Verifier memory dumps - this'd be the place to start. Update to the Asus version of this driver and see if that stops the errors. If not, then get a later version from the Intel website and see if that stops the errors.

    Do the same for the Intel Management Engine stuff. We'll worry about teh AsIO.sys driver later (we may have to manually remove it).

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon May 19 18:01:01.296 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051914-4468-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 23:02:01.938
    Probably caused by :dxgkrnl.sys ( dxgkrnl!g_TdrForceTimeout+e594 )
    BugCheck 139, {3, ffffd000257c5790, ffffd000257c56e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000257c5790, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000257c56e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x139_3_dxgkrnl!g_TdrForceTimeout
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 18 18:58:26.631 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051814-3953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:08:33.881
    Probably caused by :ntkrnlmp.exe ( nt!PpmUpdatePerformanceFeedback+1d9 )
    BugCheck 50, {ffffd00092d0e484, 0, fffff802d913d209, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffd00092d0e484, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff802d913d209, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!PpmUpdatePerformanceFeedback
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon May 19 18:01:01.296 2014 (UTC - 4:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    aswHwid.sys                 Tue Apr  8 11:43:26 2014 (5344191E)
    aswRdr2.sys                 Thu Apr 17 07:02:56 2014 (534FB4E0)
    aswMonFlt.sys               Thu Apr 17 07:04:01 2014 (534FB521)
    aswRvrt.sys                 Thu Apr 17 07:04:41 2014 (534FB549)
    aswVmm.sys                  Thu Apr 17 07:04:55 2014 (534FB557)
    aswSnx.sys                  Mon May  5 04:04:42 2014 (5367461A)
    aswSP.sys                   Mon May  5 04:11:11 2014 (5367479F)
    aswStm.sys                  Mon May  5 04:11:48 2014 (536747C4)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    aswHwid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
      My System SpecsSystem Spec

  5. #15


    Posts : 22
    windows 8


    ok so i did some updates and removed avest from the system for a few days, still have abit more to do the next free day i get to run the tests with driver verifier and to do more test on the hardware....got two crash today after 2 days of using the pc when i had league of legends open and google with two tabs open crashed was working fine till then minidump added will update once i get the tests done or anymore crashes happen.
    Last edited by sourpatch; 22 May 2014 at 13:21.
      My System SpecsSystem Spec

  6. #16


    Posts : 22
    windows 8


    Quote Originally Posted by sourpatch View Post
    ok so i did some updates still have abit more to do the next free day i get to run the tests with driver verifier and to do more test on the hardware....got one crash today after 2 days of using the pc when i had league of legends open and google with two tabs open crashed was working fine till then minidump added will update once i get the tests done or anymore crashes happen
    the update i did was this https://downloadcenter.intel.com/Det...adType=Drivers on the link you gave me to get updates al ot of them have (This device is unknown or unsupported. Please contact the manufacturer for possible updates)have no clue why the others are all up to date. will i get the ones off the asus website aswell as the one off intel??
    Last edited by sourpatch; 22 May 2014 at 10:56.
      My System SpecsSystem Spec

  7. #17


    Posts : 22
    windows 8


    Quote Originally Posted by sourpatch View Post
    Quote Originally Posted by sourpatch View Post
    ok so played from the time of my last post till now and had one crash as i went to turn off the pc page fault found in a non paged area ​ill add minidump here after looking on the pc is says there are still some asupio.sys ​but can not find them
    after looking more found the they are not on the pc was a empty folder also on the asus website download a program they have to update the motherboard bios and any drivers related to it
    ok now a new error apc_index_mismatch
    SO THINGS BAD AGAIN
      My System SpecsSystem Spec

  8. #18


    Posts : 5,139
    Win8.1Pro - Finally!!!


    These last 3 memory dumps are very likely due to a hardware problem.
    Please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu May 22 16:50:11.227 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052214-3859-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:58:49.869
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
    BugCheck 1, {77872772, 0, 0, ffffd00021be9b80}
    BugCheck Info: APC_INDEX_MISMATCH (1)
    Arguments: 
    Arg1: 0000000077872772, Address of system call function or worker routine
    Arg2: 0000000000000000, Thread->ApcStateIndex
    Arg3: 0000000000000000, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
    Arg4: ffffd00021be9b80, Call type (0 - system call, 1 - worker routine)
    BUGCHECK_STR:  0x1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  LoLLauncher.ex
    FAILURE_BUCKET_ID: 0x1_SysCallNum_60033_nt!KiSystemServiceExit
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 22 13:50:49.929 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052214-4062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:53:49.571
    Probably caused by :win32k.sys ( win32k!EngModifySurface+d927 )
    BugCheck 139, {3, ffffd000242485e0, ffffd00024248538, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000242485e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00024248538, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x139_3_win32k!EngModifySurface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 22 10:56:27.936 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052214-5046-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 16:39:15.578
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemCall64+15 )
    BugCheck 50, {ffffd00022144c88, 1, fffff800f2571515, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffd00022144c88, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff800f2571515, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_nt!KiSystemCall64
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu May 22 16:50:11.227 2014 (UTC - 4:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    e1d64x64.sys                Fri Mar 14 14:10:25 2014 (53234611)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    e1d64x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
      My System SpecsSystem Spec

  9. #19


    Posts : 22
    windows 8


    We used the intel processor diagnostic tool to double check the CPU. The results of the test are in the attachment together with a print screen of the S.M.A.R.T test result for the SSD done with Corsair SSD Toolbox.
    We used Memtest86+ to test memory with a bootable USB pen and it performed correctly with no errors.
    Also we used furmark to test the GPU witch performed perfectly for over 30 min in full screen never going over 80 degrees. Just on the safe side we also tested the other HDD i have from WD (tested with software provided from the WD official website) witch was also clear or errors. That leaves the motherboard as a possible issue in terms of hardware. Other then that i'm open to suggestions. I also had a friend suggesting to downgrade the OS version to Win 7 just to be sure that it's not a capability issue and just pure hardware problem.
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    What we loosely lump together under hardware problems are several things that aren't actually hardware. The reason for this is that they sometimes cause errors that look like hardware problems.

    One of those is compatibility - so your friend's Win7 suggestion is a good one.

    We can also try to rule out OS issues by a clean reinstall of Win8.
    Then, if no problems occur, update to Win8.1 and then Win8.1 Update 1 to see if the problems stay away

    In general, I shy away from "tests" like these as they're both an inelegant solution and an inconvenience for the owner.
    But, OTOH, it may save you time. As it's your system, the decision is yours. Don't forget to backup your stuff, as these solutions will wipe out ALL of your data! Some further hints about "clean" installs are here: Canned Speeches - Clean Install (written for Win7).

    FYI - Here's the canned speech that I use about "hardware" issues:
    The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers) - and older systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    Your CPU is overclocked - according to the CPU test, but not by the memory dumps.
    Double check any possible overclocked settings. Here's the quote from the CPU test results.
    I don't understand a lot of this, so you may have to get assistance from someone in the hardware/CPU forums:
    --- Reading CPU Frequency ---

    Expected CPU Frequency is --> 3.40


    Detected CPU Frequency is --> 3.80525

    CPU Frequency Test Passed with Warning!!!

    The processor frequency could be affected by power management features. In order
    to ensure the processor frequency is not affected by a power management setting,
    enter BIOS, load defaults, and disable any 'Over-Clocking' or power
    management features that may affect processor frequency. Also, set any
    software applications which control power management features to default.
    Finally, an odd thing that sometimes helps is running Driver Verifier. Even though it's not usually helpful in hardware situations, occasionally it'll point to a driver that we hadn't suspected. So, please give it a try using these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

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