Windows 8 and 8.1 Forums

BSOD related with my graphic card

  1. #1

    Posts : 1
    Windows 8.1 Pro

    BSOD related with my graphic card

    Good night

    I'm having a trouble with my computer. As you can see with my system specs, I have a graphic card nVidia GeForce GTX 750, which has worked properly in some cases but in others something strange is happening.

    Recently I was playing FIFA 14 and suddenly a BSOD pop up, with a message "whea_uncorrectable_error".
    Before I used to use Google Chrome as my default browser, but when I watched a video from YouTube in Chrome the same BSOD pop up.
    I think the problem is related with the graphic card, but when I play other things, for example, Assassin's Creed or League of Legends, the problem never emerged.
    Another interesting thing is that I'm unable to install linux in my computer, because it reboots automatically after some minutes, and based on what I researched is related also with the incompatibility from linux (fedora, ubuntu) with my graphic card.

    I attached my recent BSOD dump files.

    I hope I was clear
    Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    HP8107.sys Thu Feb 4 03:20:26 2010 (4B6A834A)
    HP 2.4 GHz Wireless Optical Mobile Mouse Driver
    HP8107.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Many STOP 0x124 errors are due to hardware, so please run these free hardware diagnostics (and let us know the results): Hardware Diagnostics As you've seen problems with the graphics card, you may want to start with the graphics tests.

    Also, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Wed May 14 22:26:12.254 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051414-20640-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:2 days 0:04:12.908
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00198276028, ba000000, 52000402}
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00198276028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.4
      BIOS Release Date             09/23/2013
      Manufacturer                  MSI
      Product Name                  MS-7823
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed May 14 22:26:12.254 2014 (UTC - 4:00)**************************
    MBfilt64.sys                  Thu Jul 30 23:40:32 2009 (4A7267B0)
    HP8107.sys                    Thu Feb  4 03:20:26 2010 (4B6A834A)
    GEARAspiWDM.sys               Thu May  3 15:56:17 2012 (4FA2E2E1)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    bdvedisk.sys                  Thu Sep 27 09:37:29 2012 (50645699)
    bdfwfpf.sys                   Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                     Wed Oct 31 13:05:22 2012 (50915A52)
    ISCTD64.sys                   Tue Nov 27 14:52:34 2012 (50B51A02)
    INETMON.sys                   Wed Mar 13 17:11:58 2013 (5140EB9E)
    vmci.sys                      Fri May 17 21:19:18 2013 (5196D716)
    imsevent.sys                  Tue Jul  2 19:59:37 2013 (51D36969)
    ikbevent.sys                  Tue Jul  2 20:00:06 2013 (51D36986)
    bdfndisf6.sys                 Mon Jul  8 11:07:32 2013 (51DAD5B4)
    VMNET.SYS                     Thu Jul 18 15:42:50 2013 (51E8453A)
    vmnetadapter.sys              Thu Jul 18 15:43:00 2013 (51E84544)
    vmnetbridge.sys               Thu Jul 18 15:43:47 2013 (51E84573)
    vsock.sys                     Wed Jul 31 22:46:10 2013 (51F9CBF2)
    dump_iaStorA.sys              Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                   Thu Aug  1 21:39:52 2013 (51FB0DE8)
    trufos.sys                    Wed Aug  7 06:46:25 2013 (52022581)
    intelppm.sys                  Thu Aug 22 04:46:35 2013 (5215CFEB)
    gzflt.sys                     Fri Aug 23 06:48:49 2013 (52173E11)
    TeeDriverx64.sys              Thu Sep  5 14:02:18 2013 (5228C72A)
    Rt630x64.sys                  Tue Nov 26 02:32:54 2013 (52944EA6)
    nvhda64v.sys                  Thu Nov 28 08:38:09 2013 (52974741)
    avc3.sys                      Mon Dec  2 04:37:41 2013 (529C54E5)
    avckf.sys                     Mon Dec  2 04:39:31 2013 (529C5553)
    RTKVHD64.sys                  Tue Dec 10 07:16:11 2013 (52A7060B)
    hcmon.sys                     Thu Feb 27 21:40:28 2014 (530FF71C)
    nvlddmkm.sys                  Tue Mar  4 06:07:52 2014 (5315B408)
    nvvad64v.sys                  Fri Mar 21 13:42:58 2014 (532C7A22)
    VBoxUSBMon.sys                Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetAdp.sys                Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetFlt.sys                Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys                   Wed Mar 26 14:01:30 2014 (533315FA)
    VMparport.sys                 Mon Apr 14 17:43:40 2014 (534C568C)
    vmnetuserif.sys               Mon Apr 14 18:07:57 2014 (534C5C3D)
    VMkbd.sys                     Mon Apr 14 18:42:54 2014 (534C646E)
    vmx86.sys                     Mon Apr 14 19:31:39 2014 (534C6FDB)
    HP8107.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

BSOD related with my graphic card
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