Windows 8 and 8.1 Forums

Crash on startup

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    OK, let's start with Capn Jack's collection tool: Windows 8 Log Collector

    If that doesn't collect enough info, then we'll try a capture with Process Monitor during bootup. But that's gonna take a lot of work since I don't know how to do it myself - much less showing someone else how to do it.

      My System SpecsSystem Spec

  2. #12


    Posts : 6
    w8


    well everyone its seems nvstor.sys is the problem
    i bet we have a nvidia m/b

    this is the sata raid controller by nvidia
    i changed it to an older driver and the problem goes away

    look under device manager ...storage controllers..sata controller...
    the latest driver by nividia is no good
    try and older one ..
    good luck
      My System SpecsSystem Spec

  3. #13


    Posts : 6
    w8


    sorry not raid but just the sata controller my apologies
      My System SpecsSystem Spec

  4. #14


    Posts : 4
    Win 8


    So, funny story. It's only happening when I turn it off through power settings (right panel) or Alt+F4. Everything is OK when I use power button on my keyboard.
      My System SpecsSystem Spec

  5. #15


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Quote Originally Posted by Hurhaj View Post
    So, funny story. It's only happening when I turn it off through power settings (right panel) or Alt+F4. Everything is OK when I use power button on my keyboard.
    Quote Originally Posted by GMan View Post
    You are welcome to run CPU-Z and post screenshots of the memory and spd tabs if you would like us to inspect your settings for correctness. I would definitely follow Usasma's helpful advice too.
    Quote Originally Posted by usasma View Post
    OK, let's start with Capn Jack's collection tool: Windows 8 Log Collector

    If that doesn't collect enough info, then we'll try a capture with Process Monitor during bootup. But that's gonna take a lot of work since I don't know how to do it myself - much less showing someone else how to do it.
    Now, I personally know Usasma to be excellent in his diagnosis. He actually was the first one ever to show me symbols and how to get started. But even he can not do too much else without the proper information for us to go by, so I guess.
      My System SpecsSystem Spec

  6. #16


    That is interesting feedback, ikt344. I use an older machine for my testing puposes. Possibly, therefore, it loads older drivers (?), but I have not experienced that problem. My driver version is, 10.6.0.22 date 12.09.2011. It would help me, for future use, if you could post back the date and version shown on your machine.

    As you were able to boot your OS, the link to create the log file (ntbtlog.txt - in the root) was a little over complicated. Easier to set up through Msconfig Boot tab.
    I have never heard the "warm up " theory before. It certainly doesn't sound correct, but there you go. Again, I would be interested in reading up something on that - anyone?
      My System SpecsSystem Spec

  7. #17


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Quote Originally Posted by davehc View Post
    I have never heard the "warm up " theory before. It certainly doesn't sound correct, but there you go. Again, I would be interested in reading up something on that - anyone?
    I'm not saying that is definitely the case here, but I am saying it is still a possibility.

    I've fixed thousands upon thousands of machines online for people, and the memory is always the first go-to thing when dealing with this, because it's a likely candidate. Dealing with it fixes issues at times. You were a very active member on another forum when I helped quite a few users with the memory and this issue.

    So basically, you could either believe me or just make as I'm telling tales. The former is cool by me because I generally like everyone and like to be trusted in return.

    And with that part out of the way, the crash dump logs along with CPU-Z info, if they should exist, will definitely point to a quick resolution unless they are 0x124s.
      My System SpecsSystem Spec

  8. #18


    Perhaps I worded my post badly? If so, my apologies.
    I would never call another a liar! But my second hat (I am now retired) is in the electonics field, not neccessarily computer related. If I could read something on this aspect, it would certainly improve my overall knowledge.
      My System SpecsSystem Spec

  9. #19


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    No probs! I never read anything about it - I just know about these things from general practice and fixing.

    I just Googled and the first link has something relevant about it:

    https://encrypted.google.com/search?...t=firefox-beta

    "At DDR speeds over 200Mbps, environmental conditions such as temperature and voltage will also affect the performance of the required I/O."
      My System SpecsSystem Spec

  10. #20


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    I have seen that same issue called the 'Cold Boot' crash.

    First boot when the computer has been off for 3-4 hours crashes, one or sometimes two re-boots later everything is fine.
    I have fixed a few of these by adjusting the RAM settings, usually voltages for the RAM and/or memory controller. Once in a while the idle CPU voltage is the culprit.
      My System SpecsSystem Spec

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