Windows 8 and 8.1 Forums


Single BSOD when waking up my laptop

  1. #1


    Posts : 11
    Windows 8.1 Pro w. Media Center

    BSOD when waking up laptop, 0000000A nt IRQL_NOT_LESS_OR_E


    So a few moments ago I had my first BSOD (since I changed my failing HDD with an SSD). It happened when I opened the lid and was about to enter my password/PIN @Windows 8 lockscreen. I usually press enter on the numpad to bring up the password/PIN prompt screen and when I did that I got a BSOD saying "IRQL_NOT_LESS_OR_EQUAL".

    I had Google Chrome running in the background with about 3 tabs (not running any demanding sites). I had IOGraph running in the background (it detects mouse movements and stops and puts it on an image file to make it look nice, again nothing too demanding).
    I updated my GPU and Bluetooth drivers about 2-3hrs before it happened. They were the latest Intel HD4000 and Bluetooth (integrated in Intel Centrino Advanced-N6325) from Intel's site. All of this was after restarting post-driver updates.

    I have never had a BSOD, at least for the last 6-7 months (when my HDD failed). S.M.A.R.T. data for my SSD has not changed and shows no abnormalities. I would really appreciate some help on this.
    Last edited by sabrefresco; 09 May 2014 at 09:13. Reason: Changed title to something appropriate

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your D: drive has less than .01% free space.
    It's an 8 gB SSD of some sort, I guess that it's part of the hybrid Express Cache feature
    My concern is that the lack of fres space may prevent some operations - but I'm unsure of how this works with this sort of SSD (and how the combination works with another Hard Drive)
    I'd suggest looking into the Samsung forums for specifics on this detail.

    Although it looks like you have all Windows Updates, please check again just to be sure.
    The memory dump blames a Bluetooth Stereo driver.

    Do you have any Bluetooth devices connected to the system?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Please UNINSTALL this one:
    Soluto.sys Mon Feb 14 07:25:50 2011 (4D591F4E)
    Soluto driver
    http://www.carrona.org/drivers/driver.php?id=Soluto.sys

    If not needed, uninstall this one. If needed, it MUST be updatedto the latest, Win8.1 compatible version.
    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri May  9 08:52:50.583 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050914-6625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 1:58:27.309
    *** WARNING: Unable to verify timestamp for BthA2DP.sys
    *** ERROR: Module load completed but symbols could not be loaded for BthA2DP.sys
    Probably caused by :BthA2DP.sys ( BthA2DP+5b28 )
    BugCheck A, {0, 2, 1, fffff800f8cb2930}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800f8cb2930, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BthA2DP+5b28
    CPUID:        "Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  P05AAG
      BIOS Release Date             02/07/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  700Z3C/700Z5C
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri May  9 08:52:50.583 2014 (UTC - 4:00)**************************
    Soluto.sys                Mon Feb 14 07:25:50 2011 (4D591F4E)
    tap0901.sys               Thu Nov 24 13:50:27 2011 (4ECE91F3)
    GEARAspiWDM.sys           Thu May  3 15:56:17 2012 (4FA2E2E1)
    HECIx64.sys               Mon Jul  2 18:14:58 2012 (4FF21D62)
    RadioHIDMini.sys          Fri Jul 27 07:57:08 2012 (50128214)
    excsd.sys                 Fri Aug 17 20:07:27 2012 (502EDCBF)
    excfs.sys                 Fri Aug 17 20:07:50 2012 (502EDCD6)
    dump_iaStorA.sys          Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys               Sat Sep  1 21:01:24 2012 (5042AFE4)
    ETD.sys                   Mon Oct  8 23:45:04 2012 (50739DC0)
    RTKVHD64.sys              Tue Oct  9 01:42:45 2012 (5073B955)
    cpuz136_x64.sys           Sat Oct 27 13:24:41 2012 (508C18D9)
    psi_mf_amd64.sys          Thu Feb  7 04:28:21 2013 (511373B5)
    iBtFltCoex.sys            Thu Apr 18 10:17:24 2013 (51700074)
    Rt630x64.sys              Fri May 10 05:59:08 2013 (518CC4EC)
    vmci.sys                  Fri May 17 21:19:18 2013 (5196D716)
    usb3Hub.sys               Fri Jun 14 09:49:08 2013 (51BB1F54)
    VMNET.SYS                 Thu Jul 18 15:42:50 2013 (51E8453A)
    vmnetadapter.sys          Thu Jul 18 15:43:00 2013 (51E84544)
    vmnetbridge.sys           Thu Jul 18 15:43:47 2013 (51E84573)
    SYMEVENT64x86.SYS         Fri Jul 26 22:26:58 2013 (51F32FF2)
    SRTSPX64.SYS              Fri Jul 26 22:45:06 2013 (51F33432)
    AMPPAL.sys                Mon Jul 29 06:59:17 2013 (51F64B05)
    Ironx64.SYS               Mon Jul 29 20:59:35 2013 (51F70FF7)
    SYMDS64.SYS               Tue Jul 30 19:29:08 2013 (51F84C44)
    vsock.sys                 Wed Jul 31 22:46:10 2013 (51F9CBF2)
    intelppm.sys              Thu Aug 22 04:46:35 2013 (5215CFEB)
    BthHfAud.sys              Thu Aug 22 07:38:26 2013 (5215F832)
    BthA2DP.sys               Thu Aug 22 07:38:30 2013 (5215F836)
    EX64.SYS                  Thu Aug 22 16:36:51 2013 (52167663)
    ENG64.SYS                 Thu Aug 22 16:38:20 2013 (521676BC)
    uxstyle.sys               Mon Sep 23 07:19:02 2013 (524023A6)
    ccSetx64.sys              Mon Sep 23 23:58:04 2013 (52410DCC)
    EraserUtilRebootDrv.sys   Wed Oct  9 16:50:19 2013 (5255C18B)
    eeCtrl64.sys              Wed Oct  9 16:50:19 2013 (5255C18B)
    Netwew00.sys              Thu Oct 31 10:01:47 2013 (527262CB)
    mfmonitor_x64.sys         Thu Oct 31 11:34:06 2013 (5272786E)
    btmaux.sys                Wed Nov  6 23:24:38 2013 (527B1606)
    HWiNFO64A.SYS             Fri Nov 22 10:45:10 2013 (528F7C06)
    idmwfp.sys                Wed Nov 27 09:24:10 2013 (5296008A)
    btmhsf.sys                Tue Dec 10 15:20:57 2013 (52A777A9)
    iwdbus.sys                Tue Dec 17 17:47:38 2013 (52B0D48A)
    IntcDAud.sys              Wed Jan 15 04:12:07 2014 (52D650E7)
    SRTSP64.SYS               Mon Feb 10 18:04:55 2014 (52F95B17)
    SYMNETS.SYS               Thu Feb 13 06:25:14 2014 (52FCAB9A)
    SYMEFA64.SYS              Thu Feb 27 18:32:07 2014 (530FCAF7)
    hcmon.sys                 Thu Feb 27 21:40:28 2014 (530FF71C)
    nvpciflt.sys              Tue Mar  4 05:58:52 2014 (5315B1EC)
    nvlddmkm.sys              Tue Mar  4 06:07:52 2014 (5315B408)
    IDSvia64.sys              Tue Mar  4 23:30:47 2014 (5316A877)
    igdkmd64.sys              Fri Mar  7 11:08:56 2014 (5319EF18)
    Wof.sys                   Thu Mar 13 04:27:29 2014 (53216BF1)
    BHDrvx64.sys              Thu Mar 13 23:41:12 2014 (53227A58)
    nvvad64v.sys              Fri Mar 21 13:42:58 2014 (532C7A22)
    VBoxUSBMon.sys            Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetAdp.sys            Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxNetFlt.sys            Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys               Wed Mar 26 14:01:30 2014 (533315FA)
    vmnetuserif.sys           Mon Apr 14 18:07:57 2014 (534C5C3D)
    VMkbd.sys                 Mon Apr 14 18:42:54 2014 (534C646E)
    vmx86.sys                 Mon Apr 14 19:31:39 2014 (534C6FDB)
    
    http://www.carrona.org/drivers/driver.php?id=Soluto.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=psi_mf_amd64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    uxstyle.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=Netwew00.sys
    mfmonitor_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
      My System SpecsSystem Spec

Single BSOD when waking up my laptop
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