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Win8 BSOD SYSTEM THREAD EXCEPTION NOT HANDLED (AsusTP.sys)

  1. #1


    Posts : 8
    Windows 8

    Win8 BSOD SYSTEM THREAD EXCEPTION NOT HANDLED (AsusTP.sys)


    HI,

    This particular BSOD happened for the first time. Dint know exactly what is the cause.
    Please help. Thanks!

    Attachment 43024

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 43 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Bluetooth is disabled. Is this deliberate? If so, why?
    Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter USB\VID_8087&PID_07DC\5&1C331F92&0&4 This device is disabled.
    Please enable the device and then update the drivers to the latest, Win8 compatible version. Feel free to disable it again after updating.

    The memory dump blames AsusTP.sys - a driver for your Asis transformer pad
    Please:
    - download a fresh copy of the latest drivers for this device from the Asus support website
    - uninstall the current drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    DO NOT REMOVE this one - only update:
    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    DO NOT REMOVE this one - only update:
    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri May  9 19:18:42.173 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050914-25359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 19:54:18.737
    *** WARNING: Unable to verify timestamp for AsusTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for AsusTP.sys
    Probably caused by :AsusTP.sys ( AsusTP+a689 )
    BugCheck 1000007E, {ffffffffc0000005, fffff88006b75689, fffff8801cf01068, fffff8801cf008a0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88006b75689, The address that the exception occurred at
    Arg3: fffff8801cf01068, Exception Record Address
    Arg4: fffff8801cf008a0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_AsusTP+a689
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LB.205
      BIOS Release Date             06/11/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S551LB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri May  9 19:18:42.173 2014 (UTC - 4:00)**************************
    ASMMAP64.sys           Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys       Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys          Thu Sep 22 22:04:40 2011 (4E7BE938)
    GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
    iwdbus.sys             Mon Jul 23 16:19:17 2012 (500DB1C5)
    kbfiltr.sys            Wed Aug  1 23:22:22 2012 (5019F26E)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    ISCTD64.sys            Tue Nov 27 14:52:34 2012 (50B51A02)
    AsusTP.sys             Thu Jan 10 08:29:56 2013 (50EEC254)
    RtsUVStor.sys          Tue Jan 15 04:33:44 2013 (50F52278)
    DptfDevDram.sys        Mon Apr  8 19:25:01 2013 (516351CD)
    DptfDevPch.sys         Mon Apr  8 19:25:04 2013 (516351D0)
    DptfDevProc.sys        Mon Apr  8 19:25:10 2013 (516351D6)
    DptfManager.sys        Mon Apr  8 19:25:21 2013 (516351E1)
    iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    dump_iaStorA.sys       Mon Apr 22 15:38:05 2013 (5175919D)
    igdkmd64.sys           Mon Apr 22 19:53:34 2013 (5175CD7E)
    AMPPAL.sys             Tue May 21 11:12:37 2013 (519B8EE5)
    RTKVHD64.sys           Tue Jun  4 09:33:09 2013 (51ADEC95)
    Rt630x64.sys           Fri Jun 14 04:13:30 2013 (51BAD0AA)
    usb3Hub.sys            Fri Jun 14 09:49:08 2013 (51BB1F54)
    NETwew02.sys           Fri Aug 30 03:20:17 2013 (522047B1)
    TeeDriverx64.sys       Thu Sep  5 14:02:18 2013 (5228C72A)
    AsHIDSwitch64.sys      Mon Oct  7 21:45:17 2013 (525363AD)
    nvvad64v.sys           Fri Dec 27 11:41:28 2013 (52BDADB8)
    nvpciflt.sys           Tue Mar  4 05:58:52 2014 (5315B1EC)
    nvlddmkm.sys           Tue Mar  4 06:07:52 2014 (5315B408)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NETwew02.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Hi,

    Thanks for the analysis. Deeply appreciated. Done all the updates that you mentioned.
    However, I could not find the updates for the 2 drivers below:

    "DO NOT REMOVE this one - only update:
    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    DO NOT REMOVE this one - only update:
    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys"

    But will continue to monitor if there is any BSOD. Thanks!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about those 2 drivers for now - in most cases they aren't the problem.
      My System SpecsSystem Spec

Win8 BSOD SYSTEM THREAD EXCEPTION NOT HANDLED (AsusTP.sys)
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