Windows 8 and 8.1 Forums

Occasional BSODs, different errors each time

  1. #1

    Posts : 23
    Win 8.1 Pro 64-bit

    Occasional BSODs, different errors each time

    I'm receiving about two BSODs per week with a different error string each time. I'm not sure if there's any connection between the BSODs or not, but I figured I'd post here where you wonderful folks can help me. For some reason only the most recent dump is in my minidump folder, so there's probably only a limited amount of information that can be figured out.

    Any thoughts? Thank you in advance!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    You're right about the limited amount of info contained in a single dump file (especially when you're having different error messages). Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    This one is a STOP 0x7E error. See the Usual Causes section here: BSOD Index
    As you'll see, this can be either a hardware or software error - so we've got our work cut out for us.
    But, thanks to your observation (of the different errors each time) we'll start with the hardware diagnostics. The lack of a pattern in the error codes is usually symptomatic of a hardware/compatibility/low-level driver function problem.

    Here's the diagnostics to start with: Hardware Diagnostics
    Start with the video tests as video drivers were blamed in the memory dump.

    Also, you may want to update your video drivers to the latest, Win8.1 compatible version.
    If you already have the most current version, you may want to uninstall them and then install a freshly downloaded copy (in order to rule out any corruption in the current driver).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    I would just uninstall the program associated with this driver - it's just way too old to update (IMO)
    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client

    fltsrv.sys Thu Jul 14 05:50:57 2011 (4E1EBC01)
    Acronis Storage Filter Management Driver

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO

    The following is for informational purposes only.
    **************************Thu May  8 19:04:10.900 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050814-34781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:06:11.604
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+c7dbb )
    BugCheck 1000007E, {ffffffffc0000005, fffff80087afbdbb, ffffd0017690c128, ffffd0017690b930}
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80087afbdbb, The address that the exception occurred at
    Arg3: ffffd0017690c128, Exception Record Address
    Arg4: ffffd0017690b930, Context Record Address
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_atikmdag+c7dbb
    CPUID:        "Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  V2.5
      BIOS Release Date             02/20/2014
      Manufacturer                  MSI
      Product Name                  MS-7850
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Thu May  8 19:04:10.900 2014 (UTC - 4:00)**************************
    dne64x.sys           Mon Nov 10 20:01:24 2008 (4918D964)
    MBfilt64.sys         Thu Jul 30 23:40:32 2009 (4A7267B0)
    fltsrv.sys           Thu Jul 14 05:50:57 2011 (4E1EBC01)
    tap0901.sys          Thu Nov 24 13:50:27 2011 (4ECE91F3)
    truecrypt.sys        Tue Feb  7 04:09:36 2012 (4F30EA50)
    GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
    t_mouse.sys          Mon Dec  3 01:19:30 2012 (50BC4472)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    ScpVBus.sys          Sun May  5 17:31:26 2013 (5186CFAE)
    hcmon.sys            Thu Jun  6 19:10:46 2013 (51B116F6)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys    Thu Aug 22 07:40:39 2013 (5215F8B7)
    TeeDriverx64.sys     Thu Sep  5 14:02:18 2013 (5228C72A)
    uxstyle.sys          Mon Sep 23 07:19:02 2013 (524023A6)
    Rt630x64.sys         Tue Nov 26 02:32:54 2013 (52944EA6)
    RTKVHD64.sys         Tue Dec 10 07:16:11 2013 (52A7060B)
    NETwew00.sys         Tue Feb 25 08:04:56 2014 (530C94F8)
    AMDACPKSL.SYS        Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys         Tue Mar 11 19:50:02 2014 (531FA12A)
    Wof.sys              Thu Mar 13 04:27:29 2014 (53216BF1)
    VBoxUSBMon.sys       Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys          Wed Mar 26 14:01:30 2014 (533315FA)
    atikmpag.sys         Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys         Thu Apr 17 22:13:16 2014 (53508A3C)
    ScpVBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    uxstyle.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Occasional BSODs, different errors each time
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