Kernal_data_inpage_error keep occuring since last win upda

Isharat

New Member
Messages
1
Hey,

Since my last window updates on 29th April 2014, I have been constantly getting kernal_data_inpage error every hour.

Surprisingly my laptop has 2 user but this error occurs only on one user.
Could you please look into it.

Help most appreciated.

I'll update my BSOD along with it :)

Thank you
 

My Computer

System One

  • OS
    Win 8
Create another user account and see if the BSOD occurs there.
If not, then the simplest thing is to transfer the data (NOT the programs) over to the new profile.

Only 33 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

BUT, the most likely problem here is a faulty hard drive. Please run the free diagnostics from here: Hard Drive Diagnostic Procedure If unable to boot to a test disk, then try the Seagate SeaTools for Windows from within the Windows installation.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HP8207_8307.sys Thu Feb 4 03:20:24 2010 (4B6A8348)
Unknown HP driver - may belong to an HP Wireless Mouse
http://www.carrona.org/drivers/driver.php?id=HP8207_8307.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Sun May  4 15:14:42.031 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050514-34265-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:24:15.840[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+1ce )[/B]
BugCheck [B]7A, {fffff6e000ff05e8, ffffffffc000000e, 6ef61880, ffffc001fe0bd5d8}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: fffff6e000ff05e8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000006ef61880, current process (virtual address for lock type 3, or PTE)
Arg4: ffffc001fe0bd5d8, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
[COLOR=#ff0000]DISK_HARDWARE_ERROR: There was error with disk hardware
[/COLOR]BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x7a_c000000e_nt!ExDeferredFreePool[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May  4 11:51:25.171 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050414-37140-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:52:51.981[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+5723a )[/B]
BugCheck [B]7A, {fffff6fc80a00710, ffffffffc000000e, 68f10880, fffff901400e2020}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: fffff6fc80a00710, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 0000000068f10880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff901400e2020, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
[COLOR=#ff0000]DISK_HARDWARE_ERROR: There was error with disk hardware
[/COLOR]BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x7a_c000000e_win32k+5723a[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May  4 10:20:23.914 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050414-41546-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 2:17:57.724[/B]
*** ERROR: Module load completed but symbols could not be loaded for volmgr.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]7A, {fffff6fc00cd1980, ffffffffc00000c0, 50caa860, fffff8019a330000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: fffff6fc00cd1980, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc00000c0, error status (normally i/o status code)
Arg3: 0000000050caa860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8019a330000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_c00000c0
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  3 23:22:10.520 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050414-41750-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:20:34.330[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+b69 )[/B]
BugCheck [B]C000021A, {ffffc001ba5f24a0, ffffffffc0000006, 7ff828eaa520, 5d61bce5c0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WINLOGON_FATAL_ERROR (c000021a)[/URL]
Arguments: 
Arg1: ffffc001ba5f24a0, String that identifies the problem.
Arg2: ffffffffc0000006, Error Code.
Arg3: 00007ff828eaa520
Arg4: 0000005d61bce5c0
Arg2: ffffffffc0000006, Error Code.
BUGCHECK_STR:  0xc000021a_csrss.exe_c0000006
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0xc000021a_csrss.exe_c0000006_nt!_??_::OKHAJAOM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  3 21:56:59.190 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050414-40671-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 8:09:38.000[/B]
*** ERROR: Module load completed but symbols could not be loaded for spaceport.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]7A, {fffff6fc00144c58, ffffffffc000000e, 117495860, fffff8002898bf38}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: fffff6fc00144c58, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 0000000117495860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8002898bf38, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
[COLOR=#ff0000]DISK_HARDWARE_ERROR: There was error with disk hardware
[/COLOR]BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  3 13:43:59.664 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050314-41765-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:19:00.474[/B]
*** ERROR: Module load completed but symbols could not be loaded for volmgr.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]7A, {fffff6fc008b6530, ffffffffc00000c0, 7279c860, fffff80116ca6000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: fffff6fc008b6530, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc00000c0, error status (normally i/o status code)
Arg3: 000000007279c860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff80116ca6000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_c00000c0
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
  BIOS Version                  R0220DA
  BIOS Release Date             11/18/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVF15212SNW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  3 13:24:40.223 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050314-41156-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:00:23.033[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]hardware_disk[/B]
BugCheck [B]1000007E, {ffffffffc0000006, fffff802411b231b, ffffd0017c139828, ffffd0017c139030}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000006, The exception code that was not handled
Arg2: fffff802411b231b, The address that the exception occurred at
Arg3: ffffd0017c139828, Exception Record Address
Arg4: ffffd0017c139030, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
[COLOR=#ff0000]FAILURE_BUCKET_ID: [B]AV_IMAGE_hardware_disk[/B]
[/COLOR]CPUID:        "Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: [B]1896[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Sun May  4 15:14:42.031 2014 (UTC - 4:00)**************************
[COLOR=RED][B]HP8207_8307.sys             Thu Feb  4 03:20:24 2010 (4B6A8348)[/B][/COLOR]
semav6thermal64ro.sys       Wed Dec 28 15:17:03 2011 (4EFB793F)
SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
BCM42RLY.sys                Fri Mar  8 05:23:35 2013 (5139BC27)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
avgmfx64.sys                Sun Jun 30 19:28:29 2013 (51D0BF1D)
SynTP.sys                   Tue Jul  2 21:31:06 2013 (51D37EDA)
Smb_driver_Intel.sys        Tue Jul  2 21:33:42 2013 (51D37F76)
avgwfpa.sys                 Wed Jul 17 19:45:08 2013 (51E72C84)
avgldx64.sys                Fri Jul 19 19:33:11 2013 (51E9CCB7)
avgloga.sys                 Fri Jul 19 19:33:16 2013 (51E9CCBC)
avgidsha.sys                Fri Jul 19 19:33:32 2013 (51E9CCCC)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RtsPStor.sys                Fri Aug 30 06:01:24 2013 (52206D74)
btwampfl.sys                Fri Aug 30 14:32:26 2013 (5220E53A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
bcmwl63a.sys                Sat Sep 28 15:30:25 2013 (52472E51)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
avgrkx64.sys                Tue Oct 22 18:47:06 2013 (5267006A)
avgidsdrivera.sys           Sun Nov 24 19:32:07 2013 (52929A87)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
RTKVHD64.sys                Fri Feb 14 06:51:36 2014 (52FE0348)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=HP8207_8307.sys
semav6thermal64ro.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SFEP.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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