Windows 8 and 8.1 Forums

Multiple random BSOD

  1. #1


    Posts : 3
    Windows 8

    Multiple random BSOD


    Hello and thanks in advance:

    Ever since I purchased this PC with Windows 8 installed(havenŽt updated to 8.1) IŽve been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. Please help, also ve very specific as I am not used to troubleshooting PCs.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1



    Only 114 WindowsUpdates installed. Most systems have 160 or more. Please visit Windows Updateand get ALL available updates (it may take several trips to get them all).


    Out of 10 memory dumps there were 6 different BSOD error codes. The differing error codesare usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate theproblem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. Ifuncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from
    Initial Hardware Diagnostics or Hardware Diagnostics ).
    (Analyse based on canned speech of John Carrona)

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 1A, {41792, fffff680003b9c80, 8000000000000000, 0}
    Probably caused by : memory_corruption ( ONE_BIT )
    Followup: MachineOwner
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff803910b16b6, fffff8801e483ca0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!ObCloseHandleTableEntry+56 )
    Followup: MachineOwner
    ---------
    *************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 24, {b50019060b, fffff8801be29528, fffff8801be28d60, fffff88001af16b4}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsUninitializeNtfsMcb+a4 )
    Followup: MachineOwner
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff8a080066050, 0, fffff88001bc8d6b, 2}
    
    Could not read faulting driver name
    Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+6b )
    Followup: MachineOwner
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 109, {a3a039d8a3e547aa, b3b7465ef663e2de, fffff88001d17f88, 0}
    Probably caused by : ndis.sys ( ndis!WPP_ea986f46a233dbc01ee20ca12b754d7a_Traceguids+10 )
    Followup: MachineOwner
    ---------
    -*******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff800e3ab697e, fffff8801818dda0, 0}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : win32k.sys ( win32k+23357 )
    Followup: MachineOwner
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffffaa00fd74920, 1, fffff8023fd17dfe, 2}
    
    Could not read faulting driver name
    Probably caused by : memory_corruption ( nt!MiDecrementCombinedPte+1e )
    Followup: MachineOwner
    ---------
    -----

    4 Dumpfiles mentioned memory corruption, so I advice you to check your memory with Memtest 86+.

    2 Dumpfiles mentioned NFTS.sys and in your WER there are a few mentions of:

    Firma del problema:
    P1: iastordatamgrsvc.exe


    So this could point to a faulty Harddisk. Check your harddisk also..


    You can get ahead start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics






      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Thanks alot for the reply, IŽll begin with the windows updates and the hardware tests. I didnŽt mention my system specs before, here they are in case it helps:

    Windows 8 Pro 64 bits(No 8.1 update yet)
    Motherboard: Gigabyte Z87M-D3H
    Proc: Intel 4770 (No O.C.)
    Graphics: Intel HD 4600 (No Graphics card yet)
    SSD: Kingston sv300
    RAM:ADATA 8GB DDR3

    IŽll post results later.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    Solved!

    Turns out it was the SSD firmware causing the BSODs

    I updated to the latest frimware and my system is now stable. If anyone has similar problems with BSODs and has a Kingston sv300 SSD, I would recommend updating the firmware.

    Thanks alot Lifetec to pointing out that the dumps indicated a problem with my harddrive!
      My System SpecsSystem Spec

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