BSOD "Hal.dll"

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Locutus43410

New Member
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BSOD "Hal.dll" (Not a repost. Please help :( )

Windows 8.1 pro x64
20gb
i7 4700m

Happens randomly. Seems to happen a LOT more when I'm using Skype/Curse Voice/League of Legends (Any one of the three, either one of the three, etc...)

I've updated the drivers for my Samsung 840 PRO SSD, I've installed the newest firmware for the drive. I've updated my network/bluetooth drivers. Running driver verifier caused BSOD Boot loops with no dumpfile creation.

Thanks in advance!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Nothing I do seems to help this.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Only … Windows updates installed ensure that you haveALL Windows Updates. Most Windows 8.1 system have around 55 or more updates onaverage). Please also install the windows 8.1 update 1. (KB 2919355 ). This Windows 8.1 Update and Windows RT 8.1Update also include security and performance updates, and they must beinstalled for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.


This device is disabled
<Device><![CDATA[PCI Simple Communications Controller]]></Device>
<PNP_Device_ID><![CDATA[PCI\VEN_8086&DEV_8C3A&SUBSYS_119D1043&REV_04\3&11583659&0&B0]]></PNP_Device_ID>
<Error_Code><![CDATA[This device is disabled.]]></Error_Code>
Click to expand...

This is part of the intel management engine driver, look on your OEM driver page for the latest driver.

You have a Logitech mouse and keyboard both with drivers from 2009 please upload this to windows 8 compatible drivers.

Analyzing your latest dumpfiles bsod is probably caused by bcbtums.sys. This is the driver for your Broadcom Bluetooth.
Please update to the latest windows 8.1 driver.
Driver Description: Broadcom Bluetooth Firmware Download Filter driver from Broadcom Corporation.
Driver Update Site: Bluetooth Support | Broadcom
Broadcom Drivers & Downloads - Broadcom
Please follow the install instructions.

Info:
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 133, {0, 501, 500, 0}
*** WARNING: Unable to verify timestamp for bcbtums.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000]bcbtums.sys[/COLOR]
Probably caused by : UsbHub3.sys ( UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+dd2 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
 component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
Debugging Details:
------------------

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  0x133
PROCESS_NAME:  System
CURRENT_IRQL:  d
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER:  from fffff80208bfef7c to fffff80208bdaca0
STACK_TEXT:  
fffff802`0a723e38 fffff802`08bfef7c : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff802`0a723e40 fffff802`08ae181b : ffffe000`0d77d000 fffff802`08d7b180 00000000`00000d40 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x13ddc
fffff802`0a723ed0 fffff802`08c603a3 : fffff802`08a71800 fffff802`08d7b180 ffffe000`05fd3030 ffffe000`10f223f8 : nt!KiUpdateRunTime+0x57
fffff802`0a723f10 fffff802`08a24f85 : ffffd000`00400a02 ffffd000`20d8d970 fffff800`02dcf090 ffffd000`0000b201 : nt!KeClockInterruptNotify+0xe3
fffff802`0a723f40 fffff802`08b23343 : fffff802`0a723f60 00000000`00000008 fffff802`0a723f50 00000000`0000000c : hal!HalpTimerClockIpiRoutine+0x15
fffff802`0a723f70 fffff802`08bdc12a : fffff802`08a71800 ffffe000`10f223f8 00000000`00220003 fffff800`00649e78 : nt!KiCallInterruptServiceRoutine+0xa3
fffff802`0a723fb0 fffff802`08bdc50f : 00000000`00000000 00001fff`f9f01a98 ffffe000`0c2ddd60 fffff800`02059e20 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff802`0a714d00 fffff802`08b21db2 : 00000000`00220003 fffff800`00235131 00000000`00000000 00000000`00000202 : nt!KiInterruptDispatchLBControl+0x11f
fffff802`0a714e90 fffff800`0023505e : ffffe000`011ff010 00000000`00000007 ffffe000`004c6420 fffff802`08acd9b3 : nt!KeAcquireSpinLockRaiseToDpc+0x22
fffff802`0a714ec0 fffff800`00615b56 : 00000000`00000007 00000000`00000000 fffff802`0a714f80 ffffe000`05f75310 : ACPI!ACPIDispatchIrp+0x3e
fffff802`0a714f30 fffff800`0032ed43 : ffffe000`10f22010 fffff802`0a7150b9 ffffe000`10f22010 ffffe000`05f76800 : UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+0xdd2
fffff802`0a715040 fffff800`002365f7 : ffffe000`05fa9180 fffff800`00235118 00000000`00000010 00000000`00000202 : Wdf01000!FxDevice::DispatchWithLock+0xb01
fffff802`0a715120 fffff800`00235157 : ffffe000`011fe870 00000000`00000007 ffffe000`10f22010 ffffe000`0d619c50 : ACPI!ACPIIrpDispatchDeviceControl+0x97
fffff802`0a715150 fffff800`03ced1bc : 00000000`00000007 ffffe000`10f22440 ffffe000`10f22010 ffffe000`0ffcfc30 : ACPI!ACPIDispatchIrp+0x137
fffff802`0a7151c0 00000000`00000007 : ffffe000`10f22440 ffffe000`10f22010 ffffe000`0ffcfc30 ffffe000`060e33e0 : [COLOR=#ff0000]bcbtums+0x161bc[/COLOR]
fffff802`0a7151c8 ffffe000`10f22440 : ffffe000`10f22010 ffffe000`0ffcfc30 ffffe000`060e33e0 ffffd000`234c2000 : 0x7
fffff802`0a7151d0 ffffe000`10f22010 : ffffe000`0ffcfc30 ffffe000`060e33e0 ffffd000`234c2000 00000000`01472d81 : 0xffffe000`10f22440
fffff802`0a7151d8 ffffe000`0ffcfc30 : ffffe000`060e33e0 ffffd000`234c2000 00000000`01472d81 00000000`00003730 : 0xffffe000`10f22010
fffff802`0a7151e0 ffffe000`060e33e0 : ffffd000`234c2000 00000000`01472d81 00000000`00003730 00000000`00000001 : 0xffffe000`0ffcfc30
fffff802`0a7151e8 ffffd000`234c2000 : 00000000`01472d81 00000000`00003730 00000000`00000001 ffffe000`060e7e70 : 0xffffe000`060e33e0
fffff802`0a7151f0 00000000`01472d81 : 00000000`00003730 00000000`00000001 ffffe000`060e7e70 ffffe000`05f8bd58 : 0xffffd000`234c2000
fffff802`0a7151f8 00000000`00003730 : 00000000`00000001 ffffe000`060e7e70 ffffe000`05f8bd58 c1cb9a45`2a8f89c4 : 0x1472d81
fffff802`0a715200 00000000`00000001 : ffffe000`060e7e70 ffffe000`05f8bd58 c1cb9a45`2a8f89c4 e16b043c`9ef463bb : 0x3730
fffff802`0a715208 ffffe000`060e7e70 : ffffe000`05f8bd58 c1cb9a45`2a8f89c4 e16b043c`9ef463bb e869f529`494ba3bb : 0x1
fffff802`0a715210 ffffe000`05f8bd58 : c1cb9a45`2a8f89c4 e16b043c`9ef463bb e869f529`494ba3bb 00000000`00000000 : 0xffffe000`060e7e70
fffff802`0a715218 c1cb9a45`2a8f89c4 : e16b043c`9ef463bb e869f529`494ba3bb 00000000`00000000 00000000`00000004 : 0xffffe000`05f8bd58
fffff802`0a715220 e16b043c`9ef463bb : e869f529`494ba3bb 00000000`00000000 00000000`00000004 ffffe000`05fd3030 : 0xc1cb9a45`2a8f89c4
fffff802`0a715228 e869f529`494ba3bb : 00000000`00000000 00000000`00000004 ffffe000`05fd3030 fffff800`03cfc120 : 0xe16b043c`9ef463bb
fffff802`0a715230 00000000`00000000 : 00000000`00000004 ffffe000`05fd3030 fffff800`03cfc120 ffffe000`05fa9030 : 0xe869f529`494ba3bb

STACK_COMMAND:  kb
FOLLOWUP_IP: 
UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+dd2
fffff800`00615b56 8bd8            mov     ebx,eax
SYMBOL_STACK_INDEX:  a
SYMBOL_NAME:  UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+dd2
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: UsbHub3
IMAGE_NAME:  UsbHub3.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  5237fe39
IMAGE_VERSION:  6.3.9600.16405
BUCKET_ID_FUNC_OFFSET:  dd2
FAILURE_BUCKET_ID:  0x133_DPC_UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess
BUCKET_ID:  0x133_DPC_UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:0x133_dpc_usbhub3!hubpdo_evtdevicewdmirppreprocess
FAILURE_ID_HASH:  {c1f04cb0-9150-885a-e6b1-495b20105bf8}
Followup: MachineOwner
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Thanks for the reply!


I did everything you said. Updated drivers, ran Windows Updates.

And while watching a YouTube video it happened again:
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Your latest dumpfiles is a DPC_WATCHDOG_VIOLATION (133) Probably caused by : USBXHCI.SYS ( USBXHCI!Controller_GetFrameNumber+4a ). When aWindows/system driver like USBXHCI.SYS is blamed when experiencing a BSOD
it's most likely not the problem. Most of the time further analysis is needed to determine the actual cause.

Also in your raw stack text other windows/system drivers are mentioned Wdf01000.sys, BTHUSB.sys, ucx01000.sys, hal.dll.

As this is a USB error - what is/was plugged into your USB ports when the bsods happened?
When figuring this out, keep track of what's plugged into which port.
Also, keep track of what's plugged into the USB 3.0 ports.

Hal.dll is listed in the raw stack text for this problem - usually when I seethis, it's due to a compatibility problem.

As this is a notebook, did you use to Logitech Keyboard and Logitech Gamepanel on this system because of drivers from 2009 in the driverlist. Is this logitech a USB keyboard ?

Also the Bthusb.sys was named do you have any UsB Bluetooth devices plugged in.

In your Windows Error Reports if found also references to Bluetooth
+++ WER6 +++:
Fault bucket -1277930069, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000
Click to expand...
+++ WER0 +++:
Fault bucket 0x133_DPC_BTHUSB!BthUsb_ScoUrbStart, type 0
Event Name: BlueScreen
Click to expand...
In your driverlist/modules there are many references to Bluetooth drivers, many are dated before windows 8.1.
I advice you to upload all bluetooth to the latest windows version 8.1 from Notebooks & Ultrabooks - ASUS ROG G750JX

Also upload all your other drivers (Chipset,lan, wireless etc.)

Info:
Code: 
[COLOR=#3e3e3e][FONT=Verdana]Use !analyze -v to get detailed debugging information.[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BugCheck 133, {0, 501, 500, 0}[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Probably caused by : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]USBXHCI.SYS ( USBXHCI!Controller_GetFrameNumber+4a )[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Followup: MachineOwner
---------[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
 component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Debugging Details:
------------------[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]
DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]CUSTOMER_CRASH_COUNT:  1[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUGCHECK_STR:  0x133[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]PROCESS_NAME:  System[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]CURRENT_IRQL:  d[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]LAST_CONTROL_TRANSFER:  from fffff800de595ad6 to fffff800de555fa0[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]STACK_TEXT:  
fffff800`e013fc98 fffff800`de595ad6 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff800`e013fca0 fffff800`de4b5f85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0000000a : nt! ?? ::FNODOBFM::`string'+0x2f626
fffff800`e013fd30 fffff800`deb937b5 : 00001ce2`00400a02 ffffd001`01795970 fffff800`551cc090 ffffd001`0000a201 : nt!KeClockInterruptNotify+0x95
fffff800`e013ff40 fffff800`de4d1363 : fffff800`e013ff60 00000000`00000008 fffff800`e013ff50 00000000`0000000c : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]hal[/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]!HalpTimerClockIpiRoutine+0x15
fffff800`e013ff70 fffff800`de55742a : fffff800`debdf800 00000000`00000000 fffff800`563de4d0 fffff800`e0131388 : nt!KiCallInterruptServiceRoutine+0xa3
fffff800`e013ffb0 fffff800`de55780f : fffff800`56025120 fffff800`56015900 00000000`00000007 ffffe000`729b0440 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff800`e0131070 fffff800`54407bce : 00000000`00000002 ffffe000`3ece2d28 ffffe000`728bf3f0 fffff800`563de4d0 : nt!KiInterruptDispatchLBControl+0x11f
fffff800`e0131200 fffff800`54407cde : 00000000`00000009 ffffe000`3eceb000 00000000`00000000 fffff800`563d28da : USBXHCI!Controller_GetFrameNumber+0x4a
fffff800`e0131240 fffff800`54463754 : ffffe000`3ece2aa0 00000000`0000001b 00000000`00000009 ffffe000`3eceb000 : USBXHCI!Controller_UcxEvtGetCurrentFrameNumber+0x3a
fffff800`e0131270 fffff800`54467179 : fffff800`e0131388 ffffe000`3ece2aa0 ffffe000`72011370 00000000`00000000 : ucx01000!Controller_GetCurrentFrameNumber+0xd4
fffff800`e01312d0 fffff800`563d871d : 00000000`00000009 ffffe000`3eceb000 00000000`00000000 fffff800`563d22bc : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]ucx01000![/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]Usbd_BusQueryBusTime+0x65
fffff800`e0131310 fffff800`563d92eb : ffffe000`3ece2aa0 00000000`00000000 00000000`00000000 fffff800`e0131400 : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]BTHUSB!BthUsb[/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]_ScoUrbStart+0x61
fffff800`e0131380 fffff800`563d978d : ffffe000`729c3ab0 00000000`00000000 ffffe000`411aa010 ffffe000`3ece2aa0 : BTHUSB!BthUsb_ScoReadData+0x123
fffff800`e01313d0 fffff800`563d892d : ffffe000`3ece2a00 ffffe000`729c3ab0 ffffe000`39c72550 ffffe000`3ece2d38 : BTHUSB!BthUsb_ScoReadUrbDone+0x2f1
fffff800`e0131460 fffff800`563d943b : ffffe000`3ece2aa0 fffff800`e01315a9 ffffe000`40170490 ffffe000`729b2f73 : BTHUSB!BthUsb_ScoUrbComplete+0xe5
fffff800`e01314b0 fffff800`de4a1378 : ffffe000`729b2ab0 00000000`00000000 ffffe000`729b2f73 ffffe000`729b2e9b : BTHUSB!BthUsb_ScoReadTransferCallback+0x7f
fffff800`e0131500 fffff800`528fb8fc : 00000000`00000001 00000000`00000000 00000000`00000004 ffffe000`3eddc550 : nt!IopfCompleteRequest+0x588
fffff800`e0131610 fffff800`52908364 : 00000000`ffffffff fffff800`c0000120 00000000`00000001 fffff800`00000002 : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]W[/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana][COLOR=#ff0000][FONT=Verdana]df01000![/FONT][/COLOR][/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]FxRequest::CompleteInternal+0x23c
fffff800`e01316d0 fffff800`5441acee : ffffe000`411f6a90 ffffe000`729a0000 00000000`00000000 ffffe000`411f68f0 : Wdf01000!imp_WdfRequestComplete+0x8c
fffff800`e0131740 fffff800`5441c2e9 : ffffe000`729af400 fffff800`e01317f0 ffffe000`729af568 ffffe000`411f6a90 : USBXHCI!Isoch_Transfer_CompleteCancelable+0x1d2
fffff800`e01317a0 fffff800`52960768 : 00001fff`8ed0baf8 fffff800`52993c00 ffffe000`712f45c0 ffffe000`712f45d0 : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]USBXHCI![/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]Isoch_WdfEvtDpcForTransferCompletion+0x1a9
fffff800`e0131820 fffff800`de45c1e0 : fffff800`de6eaf00 fffff800`e0131960 fffff800`e0131b20 00000000`00000000 : Wdf01000!FxDpc::DpcHandler+0xd8
fffff800`e0131860 fffff800`de45b3fb : fffff800`de6e8180 ffffe000`705fe430 40558000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x1b0
fffff800`e01319b0 fffff800`de559aea : fffff800`de6e8180 fffff800`de6e8180 fffff800`de74fa00 ffffe000`3ae45080 : nt!KiRetireDpcList+0xdb
fffff800`e0131c60 00000000`00000000 : fffff800`e0132000 fffff800`e012c000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]
STACK_COMMAND:  kb[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FOLLOWUP_IP: 
USBXHCI!Controller_GetFrameNumber+4a
fffff800`54407bce 41bbff070000    mov     r11d,7FFh[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]SYMBOL_STACK_INDEX:  7[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]SYMBOL_NAME:  USBXHCI!Controller_GetFrameNumber+4a[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FOLLOWUP_NAME:  MachineOwner[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]MODULE_NAME: USBXHCI[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]IMAGE_NAME:  USBXHCI.SYS[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]DEBUG_FLR_IMAGE_TIMESTAMP:  530893ef[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]IMAGE_VERSION:  6.3.9600.17031[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUCKET_ID_FUNC_OFFSET:  4a[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_BUCKET_ID:  0x133_DPC_USBXHCI!Controller_GetFrameNumber[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUCKET_ID:  0x133_DPC_USBXHCI!Controller_GetFrameNumber[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]ANALYSIS_SOURCE:  KM[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_ID_HASH_STRING:  km:0x133_dpc_usbxhci!controller_getframenumber[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_ID_HASH:  {95c6ecf0-8bf3-9682-30cb-bb954af6b266}[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Followup: MachineOwner
[/FONT][/COLOR]

Other posibility could be that there is some problem with your windows system.
You could use the SFC/Scannow and DISM commands.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
I saw the USB error, too. The Logitech software is installed for my G602 wireless mouse. The dongle for it was plugged into the front USB port on the right side of the laptop. All four USB ports on my laptop are USB 3.0. I have moved the dongle to the left side USB ports to troubleshoot.

The Bluetooth module is integrated. I use a set of Turtle Beach PX51 for Skype and Curse Voice communication VIA Bluetooth. All drivers are current to ASUS specs or OEM (In the case of my keyboard) website.


Thanks again for your assistance!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Here's the log file that sfc /scannow produced.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
After switching the USB Dongle for my Logitech G602 mouse to the OTHER side of the laptop, the BSoD seems to have resolved itself... Any idea why?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Locutus43410 said:
After switching the USB Dongle for my Logitech G602 mouse to the OTHER side of the laptop, the BSoD seems to have resolved itself... Any idea why?
Click to expand...

Some ideas?
Are the Usb on the other side perhaps USB2.0 ports. Older devices are sometimes only /more compatible with USB2.0.
It could be that the usb on the other side are connected to another controller, which driver has no problem with the Logitech mouse.
Maybe you could check your (mainboard)manual for any clues..
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
It's an ASUS ROG 750JX Laptop. And I believe all four USB ports are USB 3.0 as they're all blue.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
And boom goes the dynamite. In the middle of a game last night and it happened again. I had to get back into game (Ranked game, was important) so I just powered my laptop down and restarted. So there was no minidump created.

*whimper*

This is getting to be ridiculous... :( My baby is intermittently sick.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Could you post a new SF.zip.
Hopefully there is a new dumpfile.

Also i could check if your system still has other old drivers which could give problems or are not compatible.

But my feeling says it is probably your Logitech Mouse.
Did you update or could you find new windows 8/8.1 drivers as mentioned in my first reply
You have a Logitech mouse and keyboard both with drivers from 2009 please upload this to windows 8 compatible drivers.
Click to expand...
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
The last time this happened, I didn't get a proper BSoD, as I didn't have time to wait for the crash report to be saved, so I just powered my laptop down and restarted. I know... I know, I should have waited.

As far as the Logitech mouse goes, I have the latest drivers available on their website....

Anyway, here's the latest SF*.zip

Thanks again for your help!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
This might indeed be a hardware faillure. Also because of the mentioning of HAL.dll in a few dumpfiles.

It might be your dongle of your Logitech mouse. Because when you switched the dongle to the other side of your laptop , you temporally had no problems. Maybe there are some lose connections in the dongle.

I found this message on the internet.


My third issue was that my Logitech wireless mouse dongle (the transmitter) was broken and intermittently causing blue screens when the Logitech manager was installed. After I uninstalled the Logitech manager, my laptop would simply restart without warning. I was able to reproduce the same behavior on a workstation when I plugged the dongle into my other computer. Simple fix - replace the mouse.
Click to expand...
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
After nearly a week without problem, it happened again!

I was in lobby for a game of league, talking to a friend over Skype (My headset is bluetooth, Turtle Beach PX51) and it just froze. Here's the dumpfile.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Did it twice again in quick succession. I was in a ranked game and didn't feel like waiting the ~5 minutes for Windows to build it's "I went full derp" log files. It ONLY seems to happen when I'm in a Skype call using my bluetooth headset. I disabled bluetooth in device manager altogether. Maybe it will fix the problem.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Turtle Beach PX51 is designed for working on PS3 and Xbox.
The PX51, XP510, PX4, XP400, PX5, XP500, Tango, X-Ray, Delta, and Phantom headsets were designed for use with PS3 and Xbox 360 game consoles. It is only possible to use these headsets on a PC or Mac if you have the correct configuration and hardware. We recommend using one of our many PC compatible models instead, such as the PX3 or Z300.
Click to expand...

Looking on their website i found possible workaround/using for pc here Using on PC: PX51, XP510, PX4, XP400, PX5, XP500, Tango, X-Ray, Phantom - Turtle Beach :: Knowledgebase

And some downloads for PX 51 here Turtle Beach :: Knowledgebase - Files - HEADSETS

Maybe you could find a solution.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
My monitor has Optical audio out, which I use to power the not-communications part of the headset. I use bluetooth for skype.

After disabling bluetooth, the error has yet to resurface.


Thinking about it... I've had my wireless crawl to a standstill a couple of times while I was using it (versus a wired connection) and my bluetooth headset at the same time. Turning off my headset caused the wireless problems to disappear...

Faulty bluetooth module? Or bad drivers?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
Just my 2¢ - old bluetooth drivers will spit these errors. Those from before 8.1 came out (26 Oct 2013) are generally problematic when dealing with 8.1 - so you MUST update to 8.1 compatible bluetooth drivers (I didn't check yours to see if they were 8.1 compatible).

You'll see the bluetooth problem commonly paired with USB errors
I suspect the xHCI errors were due to this also - combined with the switch in where you plugged the bluetooth module in. At one point you'd switched if from side to side - the xHCI thing would have popped up because of issues with the USB 3

If the module is faulty, you can test it by trying it on another system.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
The bluetooth module is built into the laptop. It can't be removed. :(
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JX
    CPU
    Intel i7 4700m
    Motherboard
    ASUS
    Memory
    20gb DDR3L
    Graphics Card(s)
    GTX 770m 3G
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