Windows 8 and 8.1 Forums

BSOD using uTorrent

  1. #1


    Posts : 3
    Windows 8

    BSOD using uTorrent


    Hello, I need help with my PC.
    My PC keeps crashing and as far as I remember it happens while I'm using uTorrent, but I don't know for sure.
    I'm using Windows 8 64 bit and I attached my SF file. Thank You

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    H: drive only has about 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    You have 7 hard drives. What is the make/model/wattage and age of your Power Supply?

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Although I love the program NetworX, I have to wonder about it's presence in the memory dumps. Please uninstall it in order to see if it helps with the BSOD's

    Please uninstall Gigabyte Easy Saver. It's driver (gdrv.sys) is known to cause BSOD's in some Windows systems.

    Update your Marvell storage drivers, the mv_process.sys driver dates from 2011. It may be difficult to update this driver, so let us know if you run into problems.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr 30 18:36:20.696 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050114-21125-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:38:24.388
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+6033f )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_tcpip+6033f
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             05/20/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-OC Force
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 30 17:15:05.218 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050114-18796-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:3 days 14:09:02.047
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+6033f )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_tcpip+6033f
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Apr 26 12:02:09.791 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042614-18921-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 9:41:18.467
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00003a27028, bf800000, 124}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00003a27028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             05/20/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-OC Force
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Apr 26 01:06:03.588 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042614-19031-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:1 days 12:19:12.265
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00003a2c028, bf800000, 124}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00003a2c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  uTorrent.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             05/20/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-OC Force
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr 24 01:37:04.151 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-18796-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 4:16:38.828
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+36d25 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_tcpip+36d25
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             05/20/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87X-OC Force
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr 30 18:36:20.696 2014 (UTC - 4:00)**************************
    gdrv.sys                      Thu Mar 12 23:22:29 2009 (49B9D175)
    mv_process.sys                Tue Feb 22 04:22:20 2011 (4D63804C)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    mv91cons.sys                  Wed Jun  6 06:26:38 2012 (4FCF305E)
    HECIx64.sys                   Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys                  Sat Dec 29 15:59:35 2012 (50DF59B7)
    iaStorA.sys                   Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys              Mon Jan 14 13:00:27 2013 (50F447BB)
    athw8x.sys                    Thu Jan 17 04:15:39 2013 (50F7C13B)
    AppleCharger.sys              Mon Feb 18 23:17:09 2013 (5122FCC5)
    RTKVHD64.sys                  Tue Feb 26 07:38:48 2013 (512CACD8)
    npf.sys                       Thu Feb 28 20:31:24 2013 (513004EC)
    e1i63x64.sys                  Wed Mar 20 03:37:29 2013 (51496739)
    etocdrv.sys                   Tue Apr 16 04:20:56 2013 (516D09E8)
    UsbCharger.sys                Sun May  5 22:27:09 2013 (518714FD)
    LHidEqd.Sys                   Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                   Thu May 23 02:09:50 2013 (519DB2AE)
    LMouFilt.Sys                  Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                  Thu May 23 02:10:00 2013 (519DB2B8)
    SYMEVENT64x86.SYS             Fri Jul 26 22:26:58 2013 (51F32FF2)
    SRTSPX64.SYS                  Fri Jul 26 22:45:06 2013 (51F33432)
    btfilter.sys                  Mon Jul 29 04:42:10 2013 (51F62AE2)
    Ironx64.SYS                   Mon Jul 29 20:59:35 2013 (51F70FF7)
    SYMDS64.SYS                   Tue Jul 30 19:29:08 2013 (51F84C44)
    intelppm.sys                  Thu Aug 22 04:46:35 2013 (5215CFEB)
    EX64.SYS                      Thu Aug 22 16:36:51 2013 (52167663)
    ENG64.SYS                     Thu Aug 22 16:38:20 2013 (521676BC)
    ccSetx64.sys                  Mon Sep 23 23:58:04 2013 (52410DCC)
    eeCtrl64.sys                  Wed Oct  9 16:50:19 2013 (5255C18B)
    iwdbus.sys                    Tue Dec 17 17:47:38 2013 (52B0D48A)
    igdkmd64.sys                  Wed Jan 22 17:42:16 2014 (52E04948)
    SRTSP64.SYS                   Mon Feb 10 18:04:55 2014 (52F95B17)
    SYMNETS.SYS                   Thu Feb 13 06:25:14 2014 (52FCAB9A)
    dtsoftbus01.sys               Wed Feb 19 09:43:17 2014 (5304C305)
    SYMEFA64.SYS                  Thu Feb 27 18:32:07 2014 (530FCAF7)
    IDSvia64.sys                  Tue Mar  4 23:30:47 2014 (5316A877)
    Wof.sys                       Thu Mar 13 04:27:29 2014 (53216BF1)
    BHDrvx64.sys                  Thu Mar 13 23:41:12 2014 (53227A58)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 30 17:15:05.218 2014 (UTC - 4:00)**************************
    networx.sys                   Tue Nov 19 12:06:31 2013 (528B9A97)
    
    http://www.carrona.org/drivers/driver.php?id=gdrv.sys
    mv_process.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=etocdrv.sys
    UsbCharger.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=networx.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Thanks for the advice. I have reinstalled the Windows before you replied and now everything goes perfectly fine.
    I'm also using Networx and uTorrent now, they're both working together just fine, but I haven't installed DAEMON Tools and some other programs that you mentioned which can cause BSOD.
    I'll be more careful to install any software from now on. I keep checking my system integrity everytime I install a program, because last time I checked, my system is ruined and Windows couldn't repair it, and I think this was the cause of BSOD on my PC, so I decided to reinstall the whole system.

    Yes, I'm using 7 HDD. I just built this PC around 3 months ago, I'm using 950 watt Enlight PSU.
    Now, I'm working on my outdated drivers. I really appreciate your advice, thanks.
      My System SpecsSystem Spec

  4. #4


    Weird, I've been using BitTorrent and uTorrent for some time now. Never had a problem with either. Make sure you download from the actual sites and never a "download suggestions" site like Softpedia. CNet is fine, just never use their own installer. With that said, it was very unusual for uTorrent to give a BSOD. Also, don't have lots of Torrents run at the same time or that could cause something, like a driver, to fail. Glad to hear uTorrent is working well. I hope this doesn't happen to me
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    Quote Originally Posted by OptimalVorteX View Post
    Weird, I've been using BitTorrent and uTorrent for some time now. Never had a problem with either. Make sure you download from the actual sites and never a "download suggestions" site like Softpedia. CNet is fine, just never use their own installer. With that said, it was very unusual for uTorrent to give a BSOD. Also, don't have lots of Torrents run at the same time or that could cause something, like a driver, to fail. Glad to hear uTorrent is working well. I hope this doesn't happen to me
    Yes, you're right.
    Like I said before, turns out the problem is not caused by uTorrent. Perhaps some programs that I've installed was messing with my file systems, because some of my file systems were broken. And honestly, I still don't know which program caused it.
    For now, I'll just be more carefull when installing a program, better create a restore point before installing a program.
      My System SpecsSystem Spec

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