Windows 8 and 8.1 Forums


BSOD Pool Related Errors Bad Ram?

  1. #1


    Posts : 2
    Windows 8.1

    BSOD Pool Related Errors Bad Ram?


    Hey Guys,

    I keep having BSOD's I did a upgrade from win 7 to 8.1 then I changed hardware in the comp so I was getting lots of BSOD's (I changed CPU motherboard and ram).

    I did a bit of investigative work and found some drivers to be causing them so I did a clean reinstall of windows 8.1 and it got rid of most of my problems. Now however I use XBMC for my frontend as this build is an HTPC and if I alt tab out of xbmc to do something else, chances are good that I'll get a BSOD. Its about a 1 in 5 chance it'll BSOD

    It's almost always bad pool header or some kind of 'pool' problem. I've also noticed in my bios it says I have 4gb of ram however in windows it says I have 2.

    I'm wondering if it's a ram problem? I've run memtest for about 20 minutes no errors (I know thats not long enough I'll run longer later) Also, memtest doesnt immediately see my second stick, it takes about 3 - 5 seconds before it see's the second one, is that normal?

    I can post crashdumps let me know if you need me to, and what ones to post.

    Also CPU-Z says I have 4GB single channel windows 8.1 system settings says 2GB
    Last edited by HaGGardSmurf; 03 May 2014 at 21:37.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    No problem.

    I've attached my log file to the first post
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The dates in your systeminfo.txt file or in your MSINFO32.nfo file don't have any years. That's extremely odd and may be related to the RAM being recognized.
    I'd suggest a BIOS/UEFI update to see if that helps the issue. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Out of 4 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    In this case I'd start with the BIOS/UEFI update - as it appears central to your issues.

    AMD Overdrive is on your system. It's either a part of Gigabyte EasyTune6 or is it's own stand-alone program. It's known to cause BSOD's on some Windows systems.

    Please uninstall EasyTune6 if it's present. If not, then please follow these instructions:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    PcaSp60.sys Tue Sep 7 14:27:24 2010 (4C86840C)
    PCAUSA Rawether NDIS 6 SPR Protocol Driver (AMD64)
    http://www.carrona.org/drivers/driver.php?id=PcaSp60.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr 30 00:08:36.255 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\043014-7640-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 7:16:37.962
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Ntfs.sys ( Ntfs+1c029 )
    BugCheck 24, {b500190637, ffffd00029706778, ffffd00029705f80, fffff8000087a029}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00029706778
    Arg3: ffffd00029705f80
    Arg4: fffff8000087a029
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_Ntfs+1c029
      BIOS Version                  F4
      BIOS Release Date             04/09/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Apr 29 16:51:36.219 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042914-7890-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 19:44:15.926
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!ExFreePoolWithTag+10fa )
    BugCheck C2, {7, 1205, b, fffff800008eabb0}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 000000000000000b, Memory contents of the pool block
    Arg4: fffff800008eabb0, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_nt!ExFreePoolWithTag
      BIOS Version                  F4
      BIOS Release Date             04/09/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Apr 28 21:06:58.970 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042814-7609-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 21:59:01.677
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!ExFreePoolWithTag+11ff )
    BugCheck 19, {20, ffffc0000bd145b0, ffffc0000bd14660, 50b0409}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000020, a pool block header size is corrupt.
    Arg2: ffffc0000bd145b0, The pool entry we were looking for within the page.
    Arg3: ffffc0000bd14660, The next pool entry.
    Arg4: 00000000050b0409, (reserved)
    BUGCHECK_STR:  0x19_20
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag
      BIOS Version                  F4
      BIOS Release Date             04/09/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr 27 22:02:32.992 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042714-7671-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 5:06:34.298
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+f94 )
    BugCheck 139, {3, ffffd00025e215a0, ffffd00025e214f8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00025e215a0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00025e214f8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
      BIOS Version                  F4
      BIOS Release Date             04/09/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr 30 00:08:36.255 2014 (UTC - 4:00)**************************
    PcaSp60.sys                 Tue Sep  7 14:27:24 2010 (4C86840C)
    usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    ftser2k.sys                 Mon Jan 27 08:59:48 2014 (52E66654)
    ftdibus.sys                 Mon Jan 27 08:59:57 2014 (52E6665D)
    bcmwl63a.sys                Thu Feb  6 04:57:28 2014 (52F35C88)
    AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
    AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
    atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr 27 22:02:32.992 2014 (UTC - 4:00)**************************
    ftser2k.sys                 Thu Oct 22 11:09:05 2009 (4AE07591)
    ftdibus.sys                 Thu Oct 22 11:10:23 2009 (4AE075DF)
    exfat.SYS                   Thu Aug 22 07:40:18 2013 (5215F8A2)
    
    http://www.carrona.org/drivers/driver.php?id=PcaSp60.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=ftser2k.sys
    http://www.carrona.org/drivers/driver.php?id=ftdibus.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=ftser2k.sys
    http://www.carrona.org/drivers/driver.php?id=ftdibus.sys
    http://www.carrona.org/drivers/driver.php?id=exfat.SYS
      My System SpecsSystem Spec

BSOD Pool Related Errors Bad Ram?
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