Windows 8 and 8.1 Forums


Windows 8.1 Pro BSOD Error "Driver_Power_State_Failure"

  1. #1


    Posts : 25
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)

    Windows 8.1 Pro BSOD Error "Driver_Power_State_Failure"


    Earlier I put my complaint in "GABEG321" thread list . Following is the link -

    BSOD Windows 8.1 DRIVER_POWER_STATE_FAILURE

    Mr. Cracky Pants suggested my to start my Own thread.

    So here I am, I have downloaded and try to run the SF Diagnostic Tool. But it generated Error message, which i am posting in an image. Attachment 42427

    One More thing, I dont know many of the stuff which you mentioned in your Analysis report. +

    I have no idea about the drivers you mentioned as follows -

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
    OpenVPN Virtual Network Driver
    http://www.carrona.org/drivers/driver.php?id=tapoas.sys

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
    So, I dont know where to find these drivers on my computer and the question is, how they get installed on my system?

    your valuable information will be very helpful. I will be thankful to you for your precious time in solving my problem.

    P.S.: I am re-attaching my Minidump Files for any additional information, (For Reference).

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nothing in the previous post was about your system. I'll provide another anlysis here just for you.

    Please provide these reports (because you can't run the data collection app):
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
    If you have difficulties with what we're suggesting, please post back and ask for instructions. We'll do our best to help figure things out.

    Please ensure that you have ALL available Windows Updates. It may take several trips to get them all.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0)
    UASSOFT.com HID (mouse) Driver
    http://www.carrona.org/drivers/driver.php?id=KMWDFILTER.sys

    lvrs64.sys Thu Mar 3 20:19:10 2011 (4D703E0E)
    Logitech Camera driver
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

    lvuvc64.sys Thu Mar 3 20:19:40 2011 (4D703E2C)
    Logitech USB Video Class Driver (WebCam)
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

    We'll need to know where you got your mouse driver from. Did it come with the computer, or was it something (some software) that you installed?

    As for the Logitech stuff - please uninstall the Logitech webcam software and physically remove (unplug) the webcam from your system (it appears that you rolled back the drivers on this software and that it didn't help). If unable to unplug it, please let us know. This is only temporary and you can download a fresh copy of the Logitech software to install once the system has been stabilized.

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. I am particularly interested in the first 2 tests (hard drive and memory).




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Apr 27 12:48:06.193 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042714-26968-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 3:33:10.884
    *** WARNING: Unable to verify timestamp for atapi.sys
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, ffffe00183cd9610, fffff80186108a70, ffffe00187090010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00183cd9610, Physical Device Object of the stack
    Arg3: fffff80186108a70, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00187090010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
    CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 2675
      BIOS Version                  0209   
      BIOS Release Date             07/28/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 02:52:22.130 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042514-40812-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 5:12:27.823
    *** WARNING: Unable to verify timestamp for atapi.sys
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, ffffe0013ead3060, fffff801441dea70, ffffe00142e42830}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0013ead3060, Physical Device Object of the stack
    Arg3: fffff801441dea70, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00142e42830, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
    CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 2675
      BIOS Version                  0209   
      BIOS Release Date             07/28/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Apr 27 12:48:06.193 2014 (UTC - 4:00)**************************
    KMWDFILTER.sys              Wed Apr 29 02:20:48 2009 (49F7F1C0)
    lvrs64.sys                  Thu Mar  3 20:19:10 2011 (4D703E0E)
    lvuvc64.sys                 Thu Mar  3 20:19:40 2011 (4D703E2C)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    netr28ux.sys                Thu Apr 25 22:33:43 2013 (5179E787)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
    nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 02:52:22.130 2014 (UTC - 4:00)**************************
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    
    http://www.carrona.org/drivers/driver.php?id=KMWDFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 25
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)


    Ok Sir, I have done as you instructed.

    I have unplug and uninstalled Logitech WebCam and driver.

    As for Mouse Driver, I have no idea from where this driver get installed. probably, windows itself installed it, when i attach my Logitech M90 USB Mouse. Its M/N No. is - M-U0026 (May this help).

    Please find msinfo32.zip file in attachment, for information.

    I have done latest Windows updates, all that were available to me in 4 stages. I recently checked, there were no new updates available.

    I hope this information may help you to solve it. If I done something wrong, please let me know.

    Thanks in advance.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have done very well! Good work!

    There appears to be a problem with your USB controller (no drivers are installed).
    Please install the latest chipset and USB 3.0 drivers for your system
    I would suggest going to http://downloadcenter.intel.com and letting their program (the Intel Driver Update Utility) scan your system for updates.

    Please understand that this motherboard doesn't support Win8/8.1 - so there may be some issues that can't be fixed. We will try out best to fix them, but in the end, it'll be your decision to either stay with what you have, or revert back to Win7 for improved stability.

    Now we wait for further BSOD's. If they happen, please zip up and upload the contents of C:\Windows\Minidump with your next post.
      My System SpecsSystem Spec

  5. #5


    Posts : 25
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)


    Ok Sir. Thank You for your valuable information and spending precious time in solving my problem.

    so far, System is working fine. I haven't encountered any BSOD error. If I get any. Will sure Post in new thread.

    I consider this problem to be solved now.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know!
    Good luck!
      My System SpecsSystem Spec

Windows 8.1 Pro BSOD Error "Driver_Power_State_Failure"
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