Solved Windows 8.1 Pro BSOD Error "Driver_Power_State_Failure"

T

therockz

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Earlier I put my complaint in "GABEG321" thread list . Following is the link -

http://www.eightforums.com/bsod-cra...-1-driver_power_state_failure.html#post376134

Mr. Cracky Pants suggested my to start my Own thread.

So here I am, I have downloaded and try to run the SF Diagnostic Tool. But it generated Error message, which i am posting in an image. View attachment 42427

One More thing, I dont know many of the stuff which you mentioned in your Analysis report. +

I have no idea about the drivers you mentioned as follows -

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
OpenVPN Virtual Network Driver
http://www.carrona.org/drivers/driver.php?id=tapoas.sys

mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
Click to expand...

So, I dont know where to find these drivers on my computer and the question is, how they get installed on my system?

your valuable information will be very helpful. I will be thankful to you for your precious time in solving my problem.

P.S.: I am re-attaching my Minidump Files for any additional information, (For Reference).
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 750 @ 2.67 GHz
    Motherboard
    ASUSTek Computer Inc. P7P55D Intel P55 Chipset
    Memory
    8 GB
    Graphics Card(s)
    nVidia 450 GTS 1 GB
    Monitor(s) Displays
    Samsung SyncMaster 2033
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung 160 GB SATA
    WD Green 2 TB SATA
    PSU
    iBall 500 Watt
    Case
    Cooler Master
    Keyboard
    iBall Standard Keyboard
    Mouse
    Logitech M90 USB Mouse
    Internet Speed
    4 MBPS
    Browser
    Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
Nothing in the previous post was about your system. I'll provide another anlysis here just for you.

Please provide these reports (because you can't run the data collection app):
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
Click to expand...

If you have difficulties with what we're suggesting, please post back and ask for instructions. We'll do our best to help figure things out.

Please ensure that you have ALL available Windows Updates. It may take several trips to get them all.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0)
UASSOFT.com HID (mouse) Driver
http://www.carrona.org/drivers/driver.php?id=KMWDFILTER.sys

lvrs64.sys Thu Mar 3 20:19:10 2011 (4D703E0E)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

lvuvc64.sys Thu Mar 3 20:19:40 2011 (4D703E2C)
Logitech USB Video Class Driver (WebCam)
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

We'll need to know where you got your mouse driver from. Did it come with the computer, or was it something (some software) that you installed?

As for the Logitech stuff - please uninstall the Logitech webcam software and physically remove (unplug) the webcam from your system (it appears that you rolled back the drivers on this software and that it didn't help). If unable to unplug it, please let us know. This is only temporary and you can download a fresh copy of the Logitech software to install once the system has been stabilized.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. I am particularly interested in the first 2 tests (hard drive and memory).




Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Sun Apr 27 12:48:06.193 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042714-26968-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 3:33:10.884[/B]
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
Probably caused by :[B]atapi.sys[/B]
BugCheck [B]9F, {3, ffffe00183cd9610, fffff80186108a70, ffffe00187090010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00183cd9610, Physical Device Object of the stack
Arg3: fffff80186108a70, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00187090010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_IMAGE_atapi.sys[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2675[/B]
  BIOS Version                  0209   
  BIOS Release Date             07/28/2009
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr 25 02:52:22.130 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042514-40812-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 5:12:27.823[/B]
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
Probably caused by :[B]atapi.sys[/B]
BugCheck [B]9F, {3, ffffe0013ead3060, fffff801441dea70, ffffe00142e42830}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0013ead3060, Physical Device Object of the stack
Arg3: fffff801441dea70, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00142e42830, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_IMAGE_atapi.sys[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2675[/B]
  BIOS Version                  0209   
  BIOS Release Date             07/28/2009
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Sun Apr 27 12:48:06.193 2014 (UTC - 4:00)**************************
[COLOR=RED][B]KMWDFILTER.sys              Wed Apr 29 02:20:48 2009 (49F7F1C0)[/B][/COLOR]
[COLOR=RED][B]lvrs64.sys                  Thu Mar  3 20:19:10 2011 (4D703E0E)[/B][/COLOR]
[COLOR=RED][B]lvuvc64.sys                 Thu Mar  3 20:19:40 2011 (4D703E2C)[/B][/COLOR]
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
netr28ux.sys                Thu Apr 25 22:33:43 2013 (5179E787)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr 25 02:52:22.130 2014 (UTC - 4:00)**************************
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
[/font]
http://www.carrona.org/drivers/driver.php?id=KMWDFILTER.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Ok Sir, I have done as you instructed.

I have unplug and uninstalled Logitech WebCam and driver.

As for Mouse Driver, I have no idea from where this driver get installed. probably, windows itself installed it, when i attach my Logitech M90 USB Mouse. Its M/N No. is - M-U0026 (May this help).

Please find msinfo32.zip file in attachment, for information.

I have done latest Windows updates, all that were available to me in 4 stages. I recently checked, there were no new updates available.

I hope this information may help you to solve it. If I done something wrong, please let me know.

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 750 @ 2.67 GHz
    Motherboard
    ASUSTek Computer Inc. P7P55D Intel P55 Chipset
    Memory
    8 GB
    Graphics Card(s)
    nVidia 450 GTS 1 GB
    Monitor(s) Displays
    Samsung SyncMaster 2033
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung 160 GB SATA
    WD Green 2 TB SATA
    PSU
    iBall 500 Watt
    Case
    Cooler Master
    Keyboard
    iBall Standard Keyboard
    Mouse
    Logitech M90 USB Mouse
    Internet Speed
    4 MBPS
    Browser
    Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
You have done very well! Good work!

There appears to be a problem with your USB controller (no drivers are installed).
Please install the latest chipset and USB 3.0 drivers for your system
I would suggest going to http://downloadcenter.intel.com and letting their program (the Intel Driver Update Utility) scan your system for updates.

Please understand that this motherboard doesn't support Win8/8.1 - so there may be some issues that can't be fixed. We will try out best to fix them, but in the end, it'll be your decision to either stay with what you have, or revert back to Win7 for improved stability.

Now we wait for further BSOD's. If they happen, please zip up and upload the contents of C:\Windows\Minidump with your next post.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Ok Sir. Thank You for your valuable information and spending precious time in solving my problem.

so far, System is working fine. I haven't encountered any BSOD error. If I get any. Will sure Post in new thread.

I consider this problem to be solved now. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 750 @ 2.67 GHz
    Motherboard
    ASUSTek Computer Inc. P7P55D Intel P55 Chipset
    Memory
    8 GB
    Graphics Card(s)
    nVidia 450 GTS 1 GB
    Monitor(s) Displays
    Samsung SyncMaster 2033
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung 160 GB SATA
    WD Green 2 TB SATA
    PSU
    iBall 500 Watt
    Case
    Cooler Master
    Keyboard
    iBall Standard Keyboard
    Mouse
    Logitech M90 USB Mouse
    Internet Speed
    4 MBPS
    Browser
    Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
Thanks for letting us know!
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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