Windows 8 and 8.1 Forums


BSOD but can't see any error

  1. #1


    Posts : 6
    Windows 8

    BSOD but can't see any error


    Greetings,

    - Windows 8.1 Pro
    - Intel core i5-3470 CPU @ 3.20 GHz
    - Kingston DDR3 8gb 1600 MHz
    - AMD Radeon HD 7850 2gb
    - Asus PBZ77-V LX2
    - Cooler Master ThunderM 620

    I still get BSOD although I reformatted my pc and installed all up-to-date drivers.
    So far I only got BSOD while playing League of Legends.

    Could you guys help me verify what else causing the problem? If it's hardware, is there a way to know which hardware is it so I can replace with new one.

    Thanks in advance!
    Last edited by raydriv3; 29 Apr 2014 at 10:05.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Without the dumpfiles it is very difficult to analyse BSOD problem.

    Please couldyou post your dumpfiles according to these instructions here https://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html .
    Please use option one and use Grab all.

    As a start.

    Almost all your Windows Error reports give this:

    +++ WER9 +++:
    Fault bucket , type 0
    Event Name: IMECustomerEvent
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: IPX Assertion
    P2: 0CHS
    P3: ChsIME.exe
    P4: 6.3.9600.17031
    P5: ChsIME.exe
    P6: 6.3.9600.17031
    P7: Windows\feime\Modern\IMEexe\common\CImeKeyboardInputProvider.h
    P8: 489
    P9:
    P10:

    Maybe this will give you a idea what could be wrong.

    Check if you have all the latest drivers (windows 8.1 compatible) for your system here
    ASUSTeK Computer Inc. -Support- Drivers and Download P8Z77-V LX2
    You have BIOS version 0305, there have been many Bios updates, mostly for improve system stability. The latest Bios is 2403 from 2014/04/18.



      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Here is my complete dump file: https://onedrive.live.com/redir?resi...nt=file%2c.zip

    I'll try and check for Bios update, thank!
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    Your uploaded dumpfile is partialy corrupted.
    Please couldyou post your dumpfiles according to these instructions here https://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html .
    Please use option one and use Grab all.

    I tried to run your dumpfiles and this is a part of it

    Code:
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    KdDebuggerData.KernBase < SystemRangeStart
    Loading Kernel Symbols
    Unable to read KLDR_DATA_TABLE_ENTRY at 20202020`20202020 - NTSTATUS 0xC0000141
    ReadControl failed - kernel symbols must be loaded first
    WARNING: .reload failed, module list may be incomplete
    GetContextState failed, 0xD0000147
    CS descriptor lookup failed
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get program counter
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, ffffe001a4f2a028, b2000000, 10005}
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    But it mentioned BugCheck 124, {0, ffffe001a4f2a028, b2000000, 10005} STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR .
    This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


    Usual causes: Hardware, Incompatibility, May be driver corruption.

    You can get ahead start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    My latest BSOD (few minutes ago)


    Here is the minidump file and the BSOD image: https://skydrive.live.com/redir?resi...4403EC0EB0!579
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    Your latest dumpfile is also a BugCheck 124, {0, ffffe001a4f2a028, b2000000, 10005} STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR .
    This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, ffffe00113c71028, b2000000, 10005}
    Probably caused by : GenuineIntel
    Followup: MachineOwner
    ---------
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00113c71028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    
    DUMP_FILE_ATTRIBUTES: 0xc
      Insufficient Dumpfile Size
      Kernel Generated Triage Dump
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  League of Lege
    CURRENT_IRQL:  f
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    STACK_TEXT:  
    ffffd001`81a0ccf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: GenuineIntel
    IMAGE_NAME:  GenuineIntel
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    IMAGE_VERSION:  
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae
    FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}
    Followup: MachineOwner

    Usual causes: Hardware, Incompatibility, Maybe driver corruption.

    Ensure that you have ALL WindowsUpdates. Most Windows 8.1 system have around 55 or more updates on average).Please also install the windows 8.1 update 1. (KB2919355 ). This Windows 8.1Update and Windows RT 8.1 Updatealso include security and performance updates, and they must be installed foryour PC to receive any future security updates for Windows 8.1or Windows RT 8.1.

    You mentioned the bsod happens when playing League of Legends., so it might be game playing related.
    You are using a Razer Lycosa/Razer Tarantula Keyboard. Older driverversions are known to have BSOD issues with Win7 and windows 8. Please update to a windows 8.1 compatible driver. If these are not avaliable please use a other keyboard and deinstall your 2008 drivers.

    I noticed you have only 1 memorymodule, according to your mainboard manual you must in this case insert it in Dimm A2.
    It looks that you installed your module in Dimm B1. Please check this.
    Also your memory module Kingston 99U5471-039.A00LF 8gb might be not compatible, it is not mentioned in the QVL list.





    Please update these older drivers. Linksare included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
    Note: first check the support/driver downloadsite of your OEM model or system for the latest windows 8.1 drivers.

    Lycosa fffff801`c19f1000 fffff801`c19f5980 Fri Jan 18 09:51:42 2008 (4790689e) 0000e99d Lycosa.sys
    Driver Description: Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7Driver Update Site: Razer Support

    IOMap64 fffff801`c2a6a000 fffff801`c2a73000 Fri Feb 05 02:55:34 2010 (4b6b7a96) 00013681 IOMap64.sys
    Driver Description: ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2
    Driver Update Site: ASUSTeK Computer Inc. -Support-

    AsUpIO fffff801`c05b7000 fffff801`c05be000 Tue Aug 03 04:47:59 2010 (4c57835f) 0000bd68 AsUpIO.sys

    Driver Description: ASUS hardware monitoring software related
    Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

    ICCWDT fffff801`c085d000 fffff801`c0869000 Wed Aug 18 10:27:45 2010 (4c6b9981) 0001100b ICCWDT.sys

    Driver Description: IIntel(R) Watchdog Timer Driver
    Driver Update Site: http://downloadcenter.intel.com/

    AsIO fffff801`c05be000 fffff801`c05c4000 Tue Aug 24 03:53:02 2010 (4c7325fe) 0000c2d9 AsIO.sys
    Driver Description: Asus PCProbe Utility
    Driver Update Site: http://support.asus.com/download/download.aspx

    ndisrd fffff801`c00bd000 fffff801`c00c7000 Thu May 31 05:03:33 2012 (4fc6df85) 0000a7d8 ndisrd.sys
    Driver Description: Mionet driver/
    WinpkFilter high performance packet filtering framework
    Driver Update Site: MioNet| Your personal private network for PC remote access, webcam access software, backup, and file sharing
    http://www.ntkernel.com/w&p.php?id=7

    RTKVHD64 fffff801`c1a22000 fffff801`c1dffb00 Tue Jun 12 12:02:32 2012 (4fd713b8) 003e98b7 RTKVHD64.sys
    Driver Description: Realtek High Definition Audio Function Driver
    Driver Update Site: Realtek

    HECIx64 fffff801`c0832000 fffff801`c0845000 Tue Jul 03 00:14:58 2012 (4ff21d62) 00015752 HECIx64.sys

    Driver Description: Intel Management Engine Interface
    Driver Update Site: http://downloadcenter.intel.com/Default.aspx

    Rt630x64 fffff801`c0742000 fffff801`c07ed000 Mon Jul 30 18:03:12 2012 (5016b040) 000a8d89 Rt630x64.sys

    Driver Description: Realtek PCI/PCIe Adapters
    Driver Update Site: Realtek

    lvrs64 fffff801`c237c000 fffff801`c23d0000 Tue Oct 23 04:11:24 2012 (5085fccc) 00058cf8 lvrs64.sys
    lvuvc64 fffff801`c1ed6000 fffff801`c235dd80 Tue Oct 23 04:12:08 2012 (5085fcf8) 004912c7 lvuvc64.sys

    Driver Description: Logitech Camera driver
    Driver Description: Logitech USB Video Class Driver (WebCam)
    Driver Update Site: Logitech Support - Downloads, Manuals, FAQs & More
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    Updated all of it and swapped my memory slot. Hope no more BSOD!

    Thank for your help =)
      My System SpecsSystem Spec

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