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DPC_Watchdog_Violation crashes with SonicWALL Global VPN

  1. #1


    Posts : 1
    Windows 8.1 Update 1

    DPC_Watchdog_Violation crashes with SonicWALL Global VPN


    Hi, I'm getting random DPC_Watchdog_Violation crashes, but only when I run the SonicWALL Global VPN Client. I'm using a Dell XPS-8700 with Windows 8.1 Update 1.

    I've attached a zip file (SFdebugFiles-xps-8700.zip) with most of the info from your SF_Diagnostic_Tool. Was wondering if you might be able to help. Appreciate it, thanks.

    Ken

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There is no MSINFO32 report in the upload. Please:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.
    Are these BSOD's from a virtual machine?
    I noticed 8 network cards - to include 3 virtual adapters.

    All but one of the memory dumps blame dne64x.sys - a driver for the Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client. The other one blames vmswitch.sys - a Windows networking driver (which probably isn't to blame).

    The Citrix driver dates from 28 July 2011 and may not be compatible w/Win8.1 Please update the program that this driver belongs to, to the latest, Win8.1 compatible version.

    BUT....Please note that the SonicWALL drivers date from 2009 - so that's even more likely to be incompatble w/Win8.1 Please update the program to the latest, Win8.1 compatible version.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    swvnic.sys Sun Feb 22 22:04:50 2009 (49A21252)
    SonicWALL Virtual NIC/VPN
    swvnic.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    dne64x.sys Thu Jul 28 02:34:16 2011 (4E3102E8)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Apr 25 01:00:17.094 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-25796-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:04:37.796
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+1fdf )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+1fdf
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:54:57.001 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-21343-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:04:25.702
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+28db )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+28db
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:49:49.063 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-30703-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:05:20.764
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+347b )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+347b
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:43:46.252 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-32343-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:12:32.953
    *** WARNING: Unable to verify timestamp for vmswitch.sys
    *** ERROR: Module load completed but symbols could not be loaded for vmswitch.sys
    Probably caused by :vmswitch.sys ( vmswitch+4b10 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_vmswitch+4b10
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:30:31.304 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-27359-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:03:52.006
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+1d49b )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+1d49b
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:25:57.843 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-27500-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:02:47.544
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+199e7 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+199e7
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:05:57.394 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-19859-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:05:46.095
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+19ad5 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+19ad5
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr 24 23:59:24.582 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-22171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 6:03:14.283
    *** WARNING: Unable to verify timestamp for dne64x.sys
    *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
    Probably caused by :dne64x.sys ( dne64x+1e50b )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_dne64x+1e50b
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A06
      BIOS Release Date             11/18/2013
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8700
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Apr 25 01:00:17.094 2014 (UTC - 4:00)**************************
    dne64x.sys             Thu Jul 28 02:34:16 2011 (4E3102E8)
    CLVirtualDrive.sys     Mon Dec 26 08:26:47 2011 (4EF87617)
    SWIPsec.sys            Tue Apr  3 16:24:42 2012 (4F7B5C8A)
    dump_iaStorA.sys       Mon Apr 22 15:38:05 2013 (5175919D)
    iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    nvhda64v.sys           Sun Jun 16 08:38:07 2013 (51BDB1AF)
    Rt630x64.sys           Fri Jun 21 05:29:10 2013 (51C41CE6)
    TeeDriverx64.sys       Tue Jul  2 14:38:08 2013 (51D31E10)
    RtsUStor.sys           Tue Jul  9 01:56:42 2013 (51DBA61A)
    athwbx.sys             Mon Jul 15 03:29:50 2013 (51E3A4EE)
    nvlddmkm.sys           Fri Aug  9 12:33:09 2013 (520519C5)
    RTKVHD64.sys           Tue Aug 13 08:15:42 2013 (520A236E)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    vmbkmclr.sys           Thu Aug 22 07:39:04 2013 (5215F858)
    winhvr.sys             Thu Aug 22 07:39:52 2013 (5215F888)
    btfilter.sys           Wed Oct 30 03:09:06 2013 (5270B092)
    SndTAudio.sys          Wed Nov 20 18:10:04 2013 (528D414C)
    Wnv.sys                Tue Mar  4 04:27:51 2014 (53159C97)
    Wof.sys                Thu Mar 13 04:27:29 2014 (53216BF1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 00:54:57.001 2014 (UTC - 4:00)**************************
    swvnic.sys             Sun Feb 22 22:04:50 2009 (49A21252)
    
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=SWIPsec.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    SndTAudio.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    swvnic.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

DPC_Watchdog_Violation crashes with SonicWALL Global VPN
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