Windows 8 and 8.1 Forums


Help please. BSOD : hal.dll

  1. #1


    Posts : 7
    Windows 8.1

    Help please. BSOD : hal.dll


    Here's my dump file. I was updating Steam when the BSOD happened.

    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If this was your first BSOD, sometimes these things fix themselves. Ensure that Windows is fully updated and wait to see if it recurs. I'll post an analysis just in case.....There were numerous BSOD's listed in the WER section of MSINFO32 - mostly hardware/low-level driver related types.

    Only 10 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    I noticed that you don't have Secure Boot and/or UEFI enabled. If you were having problems with it and changed it, please let us know.
    It's not necessary to enable it now. But, should you reinstall Windows at some point in the future, please enable it first.

    I mention this because it may happen that (one day) the system won't boot. This can be caused by a program changing your UEFI settings, or an update of the UEFI resetting it to default values.

    To test and see if this is the cause, boot into the UEFI and see if the settings have been changed. If uncertain, try with Secure Boot both on and off (and the UEFI on UEFI or Legacy (CSM))

    If it still doesn't boot after trying this, then move on to other troubleshooting tools as it's not likely to be due to this.
    You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SiLib.sys Tue Feb 6 18:13:54 2007 (45C90BB2)
    USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    DSI_SiUSBXp_3_1.sys Tue Feb 6 18:15:34 2007 (45C90C16)
    Garmin ANT wireless USB stick
    http://www.carrona.org/drivers/driver.php?id=DSI_SiUSBXp_3_1.sys

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
    IIntel(R) Watchdog Timer Driver
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

    TRIXX.sys Wed Oct 6 12:14:37 2010 (4CACA06D)
    Sapphire TriXX Tweak Utility
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys

    ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
    ASUS USB Hub filter driver
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Apr 24 18:29:08.991 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042414-10921-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:32:15.661
    Probably caused by :ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
    BugCheck 9C, {0, ffffd001e8f50e60, 0, 0}
    BugCheck Info: MACHINE_CHECK_EXCEPTION (9c)
    Arguments: 
    Arg1: 0000000000000000
    Arg2: ffffd001e8f50e60
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x9C_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9C_GenuineIntel_nt!KxMcheckAbort
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  1806
      BIOS Release Date             01/03/2013
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Apr 24 18:29:08.991 2014 (UTC - 4:00)**************************
    SiLib.sys                  Tue Feb  6 18:13:54 2007 (45C90BB2)
    DSI_SiUSBXp_3_1.sys        Tue Feb  6 18:15:34 2007 (45C90C16)
    LGBusEnum.sys              Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    AsUpIO.sys                 Mon Aug  2 22:47:59 2010 (4C57835F)
    ICCWDT.sys                 Wed Aug 18 04:27:45 2010 (4C6B9981)
    TRIXX.sys                  Wed Oct  6 12:14:37 2010 (4CACA06D)
    ASUSFILTER.sys             Tue Sep 20 11:46:33 2011 (4E78B559)
    HECIx64.sys                Mon Jul  2 18:14:58 2012 (4FF21D62)
    AsIO.sys                   Wed Aug 22 05:54:47 2012 (5034AC67)
    tusbaudio_x64.sys          Mon Sep 10 09:50:59 2012 (504DF043)
    tusbaudioks_x64.sys        Mon Sep 10 09:51:21 2012 (504DF059)
    bdvedisk.sys               Thu Sep 27 09:37:29 2012 (50645699)
    bdfwfpf.sys                Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                  Wed Oct 31 13:05:22 2012 (50915A52)
    LGSUsbFilt.Sys             Thu May 30 11:15:44 2013 (51A76D20)
    LGSHidFilt.Sys             Thu May 30 11:16:33 2013 (51A76D51)
    bdfndisf6.sys              Mon Jul  8 11:07:32 2013 (51DAD5B4)
    SamsungRapidDiskFltr.sys   Mon Jul 29 14:55:38 2013 (51F6BAAA)
    SamsungRapidFSFltr.sys     Mon Jul 29 14:55:39 2013 (51F6BAAB)
    dump_iaStorA.sys           Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                Thu Aug  1 21:39:52 2013 (51FB0DE8)
    trufos.sys                 Wed Aug  7 06:46:25 2013 (52022581)
    intelppm.sys               Thu Aug 22 04:46:35 2013 (5215CFEB)
    gzflt.sys                  Fri Aug 23 06:48:49 2013 (52173E11)
    axscsidrv.SYS              Wed Sep 11 08:57:09 2013 (523068A5)
    sptd.sys                   Thu Oct 31 11:26:53 2013 (527276BD)
    HWiNFO64A.SYS              Fri Nov 22 10:45:10 2013 (528F7C06)
    avc3.sys                   Mon Dec  2 04:37:41 2013 (529C54E5)
    avckf.sys                  Mon Dec  2 04:39:31 2013 (529C5553)
    Rt630x64.sys               Tue Feb 18 06:44:16 2014 (53034790)
    Wof.sys                    Thu Mar 13 04:27:29 2014 (53216BF1)
    atikmpag.sys               Tue Apr 15 21:07:05 2014 (534DD7B9)
    atikmdag.sys               Tue Apr 15 22:13:17 2014 (534DE73D)
    
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=DSI_SiUSBXp_3_1.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    tusbaudio_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    tusbaudioks_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    LGSUsbFilt.Sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    axscsidrv.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1


    Hi. First of all thank you for replying.

    Here are the things that I've done so far.

    Secure Boot is enabled in the BIOS but it says not supported using msinfo32.
    The Windows Update which was available was only Microsoft Silverlight. I've installed it then.

    Uninstalled Alcohol 120% and used DuplexSecure to remove sptd.sys
    Uninstalled the programs that were using the following files listed below.
    1. SiLib.sys
    2. DSI_SiUSBXp_3_1.sys
    3. LGBusEnum.sys
    4. LGVirHid.sys
    5. TRIXX.sys

    The above .sys files are still in my system although the programs were already gone. Do I need to rename those files?

    For the ASUSFILTER.sys (Asus USB Hub filter driver), I saw that there's a 3/23/2014 version in my system.
    I can't find an update for ICCWDT.sys (Intel(R) Watchdog Timer Driver)
    Ran the anti-virus and Malwarebytes.

    Ran these too:

    Prime95 - 2 hours
    Furmark - 30 minutes
    Memtest - 8 passes
    Sea Tools - the 3 hard drives passed (Short Drive Self Test, Short Generic Test and Long Generic Test)

    I remember last time that I was downloading something from Steam when the BSOD happened. I tried to replicate the scenario and I got a BSOD after a few minutes. If I'm not mistaken, these BSODs usually happen when I download something but not in a particular hard drive.

    By the way my PSU is SeaSonic G-750 SSR-750RM 750W ATX12V / EPS12V 80 PLUS GOLD Certified. I got it last February.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Often fixing a BSOD is an involved process that takes several steps. The average BSOD topic that I work on is 2 pages long, with the more difficult going to 4, 5 or even more pages long.

    I suspect that this is a compatibility issue, due to the presence of hal.dll on the stack text for the dumps. Also, this latest error (STOP 0x9C) was retired after Vista debuted and was replaced by the STOP 0x124 error.

    All that being said, we've still gotta poke around until we find the offending bugger. Please run Driver Verifier according to these instructions: Driver Verifier Settings

    BTW - the PSU sounds OK.

    Update your Asus AISuite software to the latest, Win8.1 compatible version - that should take care of the Intel Watchdog timer.
    It may also update the other Asus utilities. FYI - I found this suggestion here: https://communities.intel.com/thread/24952

    If you removed the Sapphire TriXX program prior to this last BSOD, you can manually remove the driver using these instructions:
    1) Create a Restore Point using System Restore
    2) Create a Repair disc (Recovery Drive in Win8.1):
    Win 7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
    Win 8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    Win 8.1 - Go to the Start Screen and type in "recoverydrive" (one word, without the quotes). That will start the recovery drive process. You will need a USB drive of at least 512 mB - and all data will be erased off of it. If copying the recovery partition the drive size will be much, much larger (16 - 32 gB drive required).
    3) Test the System Repair disc/Recovery Drive to make sure that you can get to the System Restore entry when you boot from the disk/drive (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of TRIXX.sys that are starting (or any other Sapphire entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of TRIXX.sys (or any other Sapphire entries) are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of TRIXX.sys or any other Sapphire entries are disabled.
    7) Go to C:\Windows\System32\drivers and rename the TRIXX.sys driver to TRIXX.BAD (search the hard drive for it if it's not in C:\Windows\System32\drivers).


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc/Recovery Drive and use the Command Prompt option to rename TRIXX.BAD to TRIXX.sys
    Code:
    ren C:\Windows\System32\drivers\TRIXX.BAD C:\Windows\System32\drivers\TRIXX.sys
    2) Boot from the System Repair disc/Recovery Drive and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
    Beyond this, I suspect the USB audio drivers also - so please update them.
    Then we'll wait for the results of Driver Verifier and will move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Apr 25 18:01:49.506 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042514-10203-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:14:48.175
    Probably caused by :ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
    BugCheck 9C, {0, ffffd001dcdcae60, 0, 0}
    BugCheck Info: MACHINE_CHECK_EXCEPTION (9c)
    Arguments: 
    Arg1: 0000000000000000
    Arg2: ffffd001dcdcae60
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x9C_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9C_GenuineIntel_nt!KxMcheckAbort
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  1806
      BIOS Release Date             01/03/2013
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Apr 25 18:01:49.506 2014 (UTC - 4:00)**************************
    AsUpIO.sys                 Mon Aug  2 22:47:59 2010 (4C57835F)
    ICCWDT.sys                 Wed Aug 18 04:27:45 2010 (4C6B9981)
    TRIXX.sys                  Wed Oct  6 12:14:37 2010 (4CACA06D)
    HECIx64.sys                Mon Jul  2 18:14:58 2012 (4FF21D62)
    AsIO.sys                   Wed Aug 22 05:54:47 2012 (5034AC67)
    tusbaudio_x64.sys          Mon Sep 10 09:50:59 2012 (504DF043)
    tusbaudioks_x64.sys        Mon Sep 10 09:51:21 2012 (504DF059)
    bdvedisk.sys               Thu Sep 27 09:37:29 2012 (50645699)
    bdfwfpf.sys                Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                  Wed Oct 31 13:05:22 2012 (50915A52)
    bdfndisf6.sys              Mon Jul  8 11:07:32 2013 (51DAD5B4)
    SamsungRapidDiskFltr.sys   Mon Jul 29 14:55:38 2013 (51F6BAAA)
    SamsungRapidFSFltr.sys     Mon Jul 29 14:55:39 2013 (51F6BAAB)
    iaStorA.sys                Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys           Thu Aug  1 21:39:52 2013 (51FB0DE8)
    trufos.sys                 Wed Aug  7 06:46:25 2013 (52022581)
    intelppm.sys               Thu Aug 22 04:46:35 2013 (5215CFEB)
    gzflt.sys                  Fri Aug 23 06:48:49 2013 (52173E11)
    mbam.sys                   Wed Oct 30 12:11:45 2013 (52712FC1)
    HWiNFO64A.SYS              Fri Nov 22 10:45:10 2013 (528F7C06)
    avc3.sys                   Mon Dec  2 04:37:41 2013 (529C54E5)
    avckf.sys                  Mon Dec  2 04:39:31 2013 (529C5553)
    Rt630x64.sys               Tue Feb 18 06:44:16 2014 (53034790)
    Wof.sys                    Thu Mar 13 04:27:29 2014 (53216BF1)
    atikmpag.sys               Tue Apr 15 21:07:05 2014 (534DD7B9)
    atikmdag.sys               Tue Apr 15 22:13:17 2014 (534DE73D)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    tusbaudio_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    tusbaudioks_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1


    Hi John.

    The Asus AISuite which was previously used was already the latest version but as of now I uninstalled it for isolation.
    The Autoruns for Windows was already ran and there were no more instances of Trixx.sys.
    The driver using these files, tusbaudio_x64.sys and tusbaudioks_x64.sys was also uninstalled.

    As for the Driver Verifier, my system can't create recovery drive. The Copy the recovery partition from the PC to the recovery drive is greyed out.

    I can't move to the Driver Verifier step then that you recommended.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There's conflicting info on the Intel Watchdog Timer from my searches. I'd suggest that we just keep an eye on it for the time being.

    A copy of the recovery partition isn't essential in order to create a recovery drive. This is only needed if you want to perform Refresh/Reset from the USB drive (and, if you have a recovery partition). You should still be able to create a recovery drive, and it'll be much smaller (on the order of 512 mB to 2 gB in size).

    To check if you have a recovery partition, run diskmgmt.msc and see if you can see one.
    If unsure, take a screenshot and post it here for us to have a look at.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1


    This is the diskmgmt.msc result. I don't think I have a recovery partition.

    Attachment 42376

    I followed the steps of the Driver Verifier Settings for Win 8, after selecting the " Create Recovery Drive " here's the screenshot.

    Attachment 42377

    Here's the one after I clicked " Next ".

    Attachment 42378
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The attachments aren't visible to me, please review these instructions for posting screenshots: Screenshots and Files - Upload and Post in Eight Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8.1


    Okay I followed Option 1. Reposting.


    This is the diskmgmt.msc result. I don't think I have a recovery partition.

    Attachment 42423

    I followed the steps of the Driver Verifier Settings for Win 8, after selecting the " Create Recovery Drive " here's the screenshot.

    Attachment 42424

    Here's the one after I clicked " Next ".

    Attachment 42425
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You don't have a recovery partition.

    I sent a PM to you about the recovery drive.
      My System SpecsSystem Spec

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Help please. BSOD : hal.dll
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Hey I have a problem with my pc I got a few weeks ago It keeps getting the bsod and turning on and off randomly at times I use it mostly to play games and watch youtube , twitch ext. also internet can sometimes crash pointing this out Bsod can happen when playing a game and when on the web...
I have a clients Laptop (Asus X550C) running Windows 8 and the first error I had was 0xc0000034, having a look around I tried some fixes but none worked, eventually I was left with the following error: 0xc0000001. As of now I am stuck here, I have a backup of the main files the client needs but do...
Hi, I've been getting hard locks where the audio continues to work while everything else becomes unresponsive that eventually degenerate into a BSOD with a DPC_Watchdog_Violation. Having looked at some of the events, I think it's probably some kind of SSD driver issue but I wanted to see if...
Hi, my problem with my laptop is Windows 8 BlueScreen and also Restart my laptop Without display BlueScreen and sometime this happened for more than 1 time regularly. this problem is happend Sometimes more than twice a day, when i'm doing regular things like reading a .pdf or watching a movie...
Hi, i'm new to this forum and i hope you guy can help me :) So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me :D Before i go on, here are...
BSOD on a cold boot! After BSOD works fine! in BSOD Crashes and Debugging
Since getting my custom built PC, I have a BSOD that occurs after about 2 minutes of getting past the welcome screen and I only have this BSOD on a cold boot. If you could please help me and give me some advice on what i should do I would be extremely grateful! I originally posted this BSOD on...
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