Windows 8 and 8.1 Forums

BSOD random times

  1. #1

    Posts : 2
    8.1 Pro x64

    BSOD random times

    Hi, I have getting bsod randomly times while using computer, no matter what i do. On win7 i haven't any bsod, since i install win8 problems become. SF_Diagnostic_Tool file in attachment. I hope that someone can help. Sorry for my bad english.

    Attachment 41936

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Only 18 Windows updatesinstalled ensure that you have ALL Windows Updates. Most Windows 8.1 systemhave around 55 or moreupdates on average). Please also install the windows 8.1update 1.
    The Windows 8.1 Update and Windows RT 8.1Update also include security and performance updates, and they must beinstalled for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1

    Your D: drive has only 6% free, windows like to have about 15% free space for running the system. Pleae make some space on your disk.

    Both dumpfiles with BugCheck 3B and BugCheck D1 blames Probably caused by : L1C63x64.sys ( L1C63x64+61ae ). L1C63x64.sys is the driver for your Qualcomm Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.30).

    Daemon Tools (and Alcohol % software)are known to cause BSOD's on some Windows systems (mostly due to the sptd.sysdriver, although I have seen dtsoftbus01.sys blamed on several occasions).

    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver isremoved from your system (pick the 32 or 64 bit system depending on yoursystem's configuration)

    New link (15 Aug 2012):DuplexSecure -Downloads(pick the appropriate version for your system andselect "Un-install" when you run it).

    Alternate link:

    Manual procedure here: | Registry and SPTD problems | DAEMON Pro Help

    (source:canned speech of John Carrona)
    Info: Nero. Sadly we have to inform you that any Version of Nero prior to Nero 12 will not officially be supported with Windows® 8.

    Your BIOSdates from 2010, BiosReleaseDate = 08/09/2010
    Please check at the manufacturer's website to see if there areany BIOS updates available for your system. Also check the readme file to seeif they apply to the problems that you are having. Please be advised thatflashing the BIOS is a very unforgiving process - and one mistake canphysically damage your motherboard.

    Please update these older drivers. Linksare included to assist in looking up the source of the

    drivers. If unable to find an update,please remove (un-install) the program responsible for that driver. DO NOTmanually delete/rename the driver as it may make the system unbootable! :
    Note: firstcheck the support/driver downloadsite of your OEM model or system for the latest windows 8.1 drivers.

    NBVol fffff800`00fd1000 fffff800`00fe7000 Tue May 17 12:50:37 2011 (4dd252fd) 00014f7f NBVol.sys
    NBVolUp fffff800`00fe7000 fffff800`00ff0000 Tue May 17 12:51:20 2011 (4dd25328) 0000c0a5 NBVolUp.sys

    Driver Description: Nero Backup Volume Filter Driver
    Driver Description: Nero Backup Volume Upper Filter Driver
    Driver Update Site: Support: Official Nero Software Support | Customer Service and Technical Support
    Downloads: Official Nero Downloads | Free Software Trials and Updates

    dtsoftbus01 fffff800`0115d000 fffff800`011a6000 Fri Jan 13 14:45:46 2012 (4f10358a) 00046d1e dtsoftbus01.sys
    Driver Description: Daemon Tools driver
    Possible BSOD issues in Win systems
    Driver Update Site: Downloads - ::

    GEARAspiWDM fffff800`01a58000 fffff800`01a5ec00 Thu May 03 21:56:17 2012 (4fa2e2e1) 00008963 GEARAspiWDM.sys
    Driver Description: CD-ROM Class Filter Driver by Gear Software.
    Also comes with iTunes
    Driver Update Site:

    L1C63x64 fffff800`03498000 fffff800`034b6000 Thu Jul 19 04:54:44 2012 (500776f4) 000235ff None L1C63x64.sys
    Driver Description: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
    Driver Update Site: Drivers for Atheros AR8151 and Windows 7

    nvhda64v fffff800`028e1000 fffff800`02915000 Sun Jun 16 14:38:07 2013 (51bdb1af) 00038732 nvhda64v.sys
    Driver Description: nVidia HDMI Audio Device (nForce chipset driver)
    Driver Update Site: Drivers - Download NVIDIA Drivers

    RTKVHD64 fffff800`02a38000 fffff800`02d8ac00 Tue Jul 23 14:46:49 2013 (51ee7b39) 0035c8a5 RTKVHD64.sys
    Driver Description: Realtek High Definition Audio Function Driver
    Driver Update Site: Realtek

      My System SpecsSystem Spec

  3. #3

    Posts : 2
    8.1 Pro x64

    Thank you for reply.

    -I give more free space at d drive
    -All windows updates installed
    -I search but there is no BIOS update for my motherboard (last update 4 years ago )
    -Nero, iTunes, Daemon with sptd are removed
    -Atheros, nvidia and realtek drivers are updated

    Let we see what happen in next few days.

      My System SpecsSystem Spec

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