Solved BSOD playing Hearthstone (Win 8.1)

K

Klogg

New Member
Messages
2
Hi all,

To start - I've attached the requested logs, as mentioned in the instructional posts relating to BSODs.

Some background to what happens:

- I open Hearthstone (through a Battle.net launcher)
- At random points in the game, I get a BSOD with either a BAD_POOL_HEADER or DPC_WATCHDOG_VIOLATION

What I've done:

- Checked on the Sony VAIO Update Center for any updates
- Run a Windows Update to ensure I have the latest patches
- Checked the Intel Website for any updated drivers

Worth noting:

- The wireless card drivers are higher than the version stated through VAIOUpdate (I don't know how I managed to do this). However, when I run the VAIOUpdate to set this to the right version, it fails to install. Should I rollback to the version listed in VAIOUpdate?


If you need anything else, please do let me know.
 

My Computer

System One

  • OS
    Windows 8.1
My hunch is that this is an incompatibility with a network related driver. Try updating all wired/wireless/antivirus programs.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ctxusbm.sys Mon Sep 7 14:09:28 2009 (4AA54C58)
Citrix ICA Client USB Monitor Driver
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.



If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Sun Apr 20 20:09:52.604 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042114-4515-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 11:20:39.328[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+a13 )[/B]
BugCheck [B]19, {d, ffffd00182679290, ffffe0005197f801, 4565f58fa03c7f1}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd00182679290
Arg3: ffffe0005197f801
Arg4: 04565f58fa03c7f1
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_d_nt!ExFreePoolWithTag[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 20 08:48:49.589 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042014-4125-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:17:38.312[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 20 08:30:32.808 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042014-3953-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:54:04.531[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 20 04:01:04.102 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042014-4312-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:31:32.826[/B]
*** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys
Probably caused by :[B]NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+4fa )[/B]
BugCheck [B]19, {d, ffffd001a5642290, fffff801c15bd770, c7b53db26fc5ede0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd001a5642290
Arg3: fffff801c15bd770
Arg4: c7b53db26fc5ede0
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_d_NETIO!NsiEnumerateObjectsAllParametersEx[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 08:59:08.745 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-4390-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:07:09.469[/B]
*** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys
Probably caused by :[B]NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+4fa )[/B]
BugCheck [B]19, {d, ffffd00021aac290, 0, c66e68f5d2bbe9b6}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd00021aac290
Arg3: 0000000000000000
Arg4: c66e68f5d2bbe9b6
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_d_NETIO!NsiEnumerateObjectsAllParametersEx[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 07:51:17.650 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-3781-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:56:44.375[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 06:54:08.430 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-4093-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 3:50:17.360[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 03:03:18.027 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-3828-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:08:56.750[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr 18 02:14:35.605 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-4203-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:04:11.328[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 17 09:06:45.463 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-3953-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:28:09.187[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 17 07:38:09.182 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-4187-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:04:56.905[/B]
Probably caused by :[B]win32k.sys ( win32k!DirectComposition::CBatchSharedMemoryPool::UnmapUserModeView+25 )[/B]
BugCheck [B]19, {d, ffffd0002379c290, 0, 944a051fe68a15a8}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd0002379c290
Arg3: 0000000000000000
Arg4: 944a051fe68a15a8
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x19_d_win32k!DirectComposition::CBatchSharedMemoryPool::UnmapUserModeView[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 17 06:32:46.915 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-4125-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 12:39:55.638[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+a13 )[/B]
BugCheck [B]19, {d, ffffd00022929290, ffffe001412cfb80, 82da924b188bf2be}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd00022929290
Arg3: ffffe001412cfb80
Arg4: 82da924b188bf2be
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_d_nt!ExFreePoolWithTag[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 16 17:52:10.011 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-4406-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 7:38:51.734[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 16 10:12:51.465 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-4296-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:32:50.188[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  networx.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 16 08:35:45.996 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041614-4140-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]2 days 3:42:23.718[/B]
Probably caused by :[B]win32k.sys ( win32k!xxxDesktopThreadWaiter+116 )[/B]
BugCheck [B]19, {d, ffffd000233f0290, ffffe00100000000, 52dd08a4807bb8b0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd000233f0290
Arg3: ffffe00100000000
Arg4: 52dd08a4807bb8b0
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x19_d_win32k!xxxDesktopThreadWaiter[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 13 15:18:37.295 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041414-4781-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 9:28:48.640[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+a13 )[/B]
BugCheck [B]19, {d, ffffd00022574290, fffff8019555f770, c60cd9db0c375e9}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffd00022574290
Arg3: fffff8019555f770
Arg4: 0c60cd9db0c375e9
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x19_d_nt!ExFreePoolWithTag[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1800[/B]
  BIOS Version                  R1043V7
  BIOS Release Date             11/21/2013
  Manufacturer                  Sony Corporation
  Product Name                  SVP13219PGB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Sun Apr 20 20:09:52.604 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ctxusbm.sys                 Mon Sep  7 14:09:28 2009 (4AA54C58)[/B][/COLOR]
SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
usb3Hub.sys                 Mon Feb 18 05:51:17 2013 (512207A5)
mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
INETMON.sys                 Wed Mar 13 17:11:58 2013 (5140EB9E)
RTKVHD64.sys                Tue Apr 30 09:07:13 2013 (517FC201)
IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
ikbevent.sys                Tue Aug  6 19:41:35 2013 (520189AF)
imsevent.sys                Tue Aug  6 19:45:57 2013 (52018AB5)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
igdkmd64.sys                Mon Sep  9 13:27:52 2013 (522E0518)
IntelPcc.sys                Fri Oct  4 22:55:54 2013 (524F7FBA)
btmaux.sys                  Wed Nov  6 23:24:38 2013 (527B1606)
networx.sys                 Tue Nov 19 12:06:31 2013 (528B9A97)
btmhsf.sys                  Tue Dec 10 15:20:57 2013 (52A777A9)
NETwbw02.sys                Tue Feb 18 11:57:40 2014 (53039104)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
ibtusb.sys                  Fri Mar 21 18:34:00 2014 (532CBE58)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 20 04:01:04.102 2014 (UTC - 4:00)**************************
btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
btmhsf.sys                  Mon Aug 19 04:21:07 2013 (5211D573)
ibtusb.sys                  Thu Aug 29 15:37:45 2013 (521FA309)
NETwbw02.sys                Tue Jan 28 13:59:26 2014 (52E7FE0E)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=SFEP.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=mbam.sys
INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
IntelPcc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=networx.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ibtusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
ibtusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I updated the Citrix ICA Client drivers and updated wireless drivers, now everything is working! (Had the game open for 5hours straight, no crash)

Thank you very much!
 

My Computer

System One

  • OS
    Windows 8.1
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