BSOD (PC Pretty new)

raydriv3

New Member
Messages
6
Greetings,

Guys, please help me solve my BSOD problem, I just bought my pc(custom built) around 1 year ago. Lately, it constantly blue screen whenever I play League of Legends(LoL). Sometime, my World of Warcraft also cause blue screen but not as often as LoL. :cry:

- Intel core i5-3470 CPU @ 3.20 GHz
- Kingston DDR3 8gb 1600 MHz
- AMD Radeon HD 7850 2gb
- Asus PBZ77-V LX2
- Cooler Master ThunderM 620

Thanks in advance! :thumb:
 

My Computer

System One

  • OS
    Windows 8
The systeminfo.txt report is missing. Please rerun the reports and include it with your next post.
Meanwhile, ensure that you have ALL Windows Updates (it may take repeated trips to get them all).

Is there any reason that you haven't updated to Win8.1 yet? I ask in case there have been problems with it.

Please uninstall Razer Game Booster as it's known to cause BSOD's on some Windows systems.

I'm guessing that this is a problem with your video card, and it may be a hardware problem. Start with these free diagnostics (and start with the video tests - but complete them all as they may have an impact on the video): Hardware Diagnostics

Your Razer Lycosa drivers date from 2008. These older drivers are known to cause BSOD's on some Windows systems. Please update to the latest, Win8 compatible drivers. If unable to find Win8 compatible drivers, please uninstall the Razer software/drivers and physically remove the device from your system.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Lycosa.sys Fri Jan 18 03:51:42 2008 (4790689E)
Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
http://www.carrona.org/drivers/driver.php?id=Lycosa.sys

000.fcl Fri Sep 26 09:11:22 2008 (48DCDF7A)
CyberLink FCL Driver
http://www.carrona.org/drivers/driver.php?id=000.fcl

Only update this one - do not uninstall it:
IOMap64.sys Thu Feb 4 20:55:34 2010 (4B6B7A96)
ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys

Only update this one - do not uninstall it:
AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

Only update this one - do not uninstall it:
ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
IIntel(R) Watchdog Timer Driver
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
Asus PCProbe Utility
http://www.carrona.org/drivers/driver.php?id=AsIO.sys

ntk_PowerDVD12_64.sys Thu May 12 08:30:24 2011 (4DCBD2E0)
Cyberlink PowerDVD driver. Often OEM installed on systems
http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys

AiCharger.sys Thu Mar 22 04:07:51 2012 (4F6ADDD7)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Apr 19 05:40:03.426 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-15968-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:15:58.067[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+23c5c )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]Unknown bugcheck code (a0000001)[/url]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  League of Lege
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+23c5c[/B]
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3297[/B]
  BIOS Version                  0305
  BIOS Release Date             08/10/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 05:22:44.910 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-17953-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:57:04.550[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa8007e12028, b2000000, 10005}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e12028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  League of Lege
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_MAE[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 19 04:25:10.023 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-25796-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 17:45:45.664[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+23c5c )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]Unknown bugcheck code (a0000001)[/url]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  League of Lege
FAILURE_BUCKET_ID: [B]0xA0000001_atikmdag+23c5c[/B]
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3297[/B]
  BIOS Version                  0305
  BIOS Release Date             08/10/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Apr 19 05:40:03.426 2014 (UTC - 4:00)**************************
[COLOR=RED][B]Lycosa.sys                  Fri Jan 18 03:51:42 2008 (4790689E)[/B][/COLOR]
[COLOR=RED][B]000.fcl                     Fri Sep 26 09:11:22 2008 (48DCDF7A)[/B][/COLOR]
[COLOR=RED][B]IOMap64.sys                 Thu Feb  4 20:55:34 2010 (4B6B7A96)[/B][/COLOR]
[COLOR=RED][B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B][/COLOR]
[COLOR=RED][B]ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)[/B][/COLOR]
[COLOR=RED][B]AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)[/B][/COLOR]
[COLOR=RED][B]ntk_PowerDVD12_64.sys       Thu May 12 08:30:24 2011 (4DCBD2E0)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys               Thu Mar 22 04:07:51 2012 (4F6ADDD7)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
ndisrd.sys                  Wed May 30 23:03:33 2012 (4FC6DF85)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
au630x64.sys                Thu Mar 14 05:44:07 2013 (51419BE7)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
rzudd.sys                   Fri Nov 15 01:34:51 2013 (5285C08B)
rzvmouse.sys                Fri Nov 15 01:34:58 2013 (5285C092)
rzp1endpt.sys               Fri Nov 15 01:35:02 2013 (5285C096)
RzFilter.sys                Mon Jan 27 14:07:38 2014 (52E6AE7A)
RzDxgk.sys                  Mon Jan 27 14:07:41 2014 (52E6AE7D)
aswRdr2.sys                 Tue Mar 18 16:32:20 2014 (5328AD54)
aswSnx.sys                  Tue Mar 18 16:32:53 2014 (5328AD75)
aswRvrt.sys                 Tue Mar 18 16:34:02 2014 (5328ADBA)
aswVmm.sys                  Tue Mar 18 16:34:12 2014 (5328ADC4)
aswMonFlt.sys               Tue Mar 18 16:34:52 2014 (5328ADEC)
aswSP.sys                   Tue Mar 18 16:40:59 2014 (5328AF5B)
aswStm.sys                  Tue Mar 18 16:41:44 2014 (5328AF88)
[/font]
http://www.carrona.org/drivers/driver.php?id=Lycosa.sys
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
au630x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvmouse.sys
http://www.carrona.org/drivers/driver.php?id=rzp1endpt.sys
http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
aswStm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for your help. I'll reformat my pc and install windows 8.1. I just bought it today :) hopefully everything is fine again!

I'll update this thread if I still having this issues.

:thumbsup:
 

My Computer

System One

  • OS
    Windows 8
You can get Win8.1 for free from the Windows store without reformatting your PC.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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