Windows 8 and 8.1 Forums


Msi laptop BSOD when using chrome/Systemserviceexception

  1. #1


    Posts : 2
    win 8 single lang

    Msi laptop BSOD when using chrome/Systemserviceexception


    Hey,
    My Msi Ge70 2oe is 5 moths old and i got several BSODs since purchase. i updated most drivers in April, still got 6xBSOD this month.
    Most of them System_Service_Exception and addressing ntoskrnl.exe+59769. idk what that means, think have some really bad drivers it happens mostly using chrome.
    Using manufacturers Live update 5 to update, although not installed some optional like norton internet security.
    Checked memtest and windows memmory test programs, nothing unusual.
    Dump files below, thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Any particular reason that you have not updated to Win8.1 yet? I'm asking in case you had problems doing this.

    Only 136 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    These devices have problems in Device Manager:
    Ethernet Denetleyicisi PCI\VEN_1969&DEV_E091&SUBSYS_10E71462&REV_13\4&2637E32C&0&00E3 The drivers for this device are not installed.

    Realtek Bluetooth 4.0 + High Speed Chip USB\VID_13D3&PID_3394\00E04C000001 This device is disabled.
    Please install the drivers for the Ethernet (wired) device. Did you deliberately disable the Bluetooth? If so, why?

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Out of 17 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Please uninstall MSI Live Update (temporarily). Feel free to reinstall the latest, Win8 compatible version once the system has been stabilized.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Apr 18 10:22:51.194 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-20875-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:01:18.861
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
    BugCheck 3B, {c0000005, fffff802e38ea44a, fffff8801b41acb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff802e38ea44a, Address of the instruction which caused the bugcheck
    Arg3: fffff8801b41acb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  lsass.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExAllocatePoolWithTag
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 18 10:21:08.515 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-21140-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:45:18.183
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
    BugCheck 3B, {c0000005, fffff8021caf744a, fffff8801e6c5870, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8021caf744a, Address of the instruction which caused the bugcheck
    Arg3: fffff8801e6c5870, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  South Park - T
    FAILURE_BUCKET_ID: 0x3B_nt!ExAllocatePoolWithTag
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 16 15:54:46.127 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041614-21281-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:27:26.796
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
    BugCheck 3B, {c0000005, fffff8030fe7b44a, fffff88005d6fcb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8030fe7b44a, Address of the instruction which caused the bugcheck
    Arg3: fffff88005d6fcb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  lsass.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExAllocatePoolWithTag
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Apr 14 08:35:00.312 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041414-20343-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:39:34.986
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
    BugCheck 3B, {c0000005, fffff801f348244a, fffff8801d8decb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801f348244a, Address of the instruction which caused the bugcheck
    Arg3: fffff8801d8decb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ExAllocatePoolWithTag
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 11:29:56.038 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040614-20734-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:02:06.720
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for ucx01000.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :hardware ( igdkmd64+2f575 )
    BugCheck FC, {fffff88006f947a0, 80000004231a5121, fffff88002bf7890, 0}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: fffff88006f947a0, Virtual address for the attempted execute.
    Arg2: 80000004231a5121, PTE contents.
    Arg3: fffff88002bf7890, (reserved)
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr  4 11:43:08.988 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040414-20640-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:51:51.657
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+1f097e )
    BugCheck 3B, {c000001d, fffff88007d41000, fffff8801e98aa30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff88007d41000, Address of the instruction which caused the bugcheck
    Arg3: fffff8801e98aa30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  The Banner Sag
    FAILURE_BUCKET_ID: 0x3B_igdkmd64+1f097e
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 29 12:00:19.416 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032914-22546-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:14:27.085
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+1aa )
    BugCheck 139, {3, fffff8801b2c9590, fffff8801b2c94e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801b2c9590, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801b2c94e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 04:51:10.284 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-21593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:07:16.952
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff88002bf76e0, fffff88002bf7638, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88002bf76e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88002bf7638, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 17 11:16:22.410 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031714-20656-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:51:51.093
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33e48 )
    BugCheck 50, {fffff6fb40000010, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000010, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 17 10:24:01.358 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031714-21015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:19:21.026
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff88002a2b6e0, fffff88002a2b638, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88002a2b6e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88002a2b638, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar 16 07:39:34.550 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031614-24500-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:25:17.218
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
    BugCheck 24, {b50019060b, fffff8801ceae768, fffff8801ceadfa0, fffff802cf87144a}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b50019060b
    Arg2: fffff8801ceae768
    Arg3: fffff8801ceadfa0
    Arg4: fffff802cf87144a
    PROCESS_NAME:  TiWorker.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_nt!ExAllocatePoolWithTag
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 15 06:39:20.255 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031514-22781-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:08:41.922
    *** ERROR: Module load completed but symbols could not be loaded for monitor.sys
    Probably caused by :monitor.sys ( monitor+1f7d )
    BugCheck 139, {2, fffff88008af1bd0, fffff88008af1b28, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000002, Stack cookie instrumentation code detected a stack-based
        buffer overrun.
    Arg2: fffff88008af1bd0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88008af1b28, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_2_monitor+1f7d
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 09:08:50.084 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030114-17140-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:21:40.763
    *** WARNING: Unable to verify timestamp for RtsPer.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtsPer.sys
    Probably caused by :RtsPer.sys ( RtsPer+13032 )
    BugCheck 1000007E, {ffffffffc0000005, fffff880076a5032, fffff8800802b6b8, fffff8800802aef0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880076a5032, The address that the exception occurred at
    Arg3: fffff8800802b6b8, Exception Record Address
    Arg4: fffff8800802aef0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    FAILURE_BUCKET_ID: AV_RtsPer+13032
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 16:50:56.209 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022814-21890-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:22:39.882
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+21 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8800644e309, fffff88005f0b4e8, fffff88005f0ad20}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800644e309, The address that the exception occurred at
    Arg3: fffff88005f0b4e8, Exception Record Address
    Arg4: fffff88005f0ad20, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 17:12:24.759 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022614-16046-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:55:38.427
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+2b0 )
    BugCheck 139, {3, fffff8801d43dec0, fffff8801d43de18, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801d43dec0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801d43de18, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  CastlevaniaLoS
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb 24 14:59:05.624 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022414-21140-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:01:23.292
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffffa800d4a31f0, fffffa800df9dad0, 0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa800d4a31f0, the pool entry being checked.
    Arg3: fffffa800df9dad0, the read back flink freelist value (should be the same as 2).
    Arg4: 0000000000000000, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 21 15:19:10.021 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022114-24171-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:00:30.690
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffffa800d4a31f0, fffffa800e02dbc0, 0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa800d4a31f0, the pool entry being checked.
    Arg3: fffffa800e02dbc0, the read back flink freelist value (should be the same as 2).
    Arg4: 0000000000000000, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1757IMS.510
      BIOS Release Date             08/01/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 2OC\2OE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Apr 18 10:22:51.194 2014 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    RtsPer.sys                  Fri Feb  1 02:09:27 2013 (510B6A27)
    ETD.sys                     Wed Feb  6 02:05:16 2013 (511200AC)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    rtwlane.sys                 Tue Apr  9 10:01:50 2013 (51641F4E)
    rikvm_38F51D56.sys          Mon Jun 17 00:05:56 2013 (51BE8B24)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
    epfwwfpr.sys                Thu Aug 15 10:55:17 2013 (520CEBD5)
    edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
    RTKVHD64.sys                Tue Dec 10 07:16:11 2013 (52A7060B)
    igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
    nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 11:29:56.038 2014 (UTC - 4:00)**************************
    nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 04:51:10.284 2014 (UTC - 4:00)**************************
    RTKVHD64.sys                Tue Dec  3 07:26:10 2013 (529DCDE2)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 09:08:50.084 2014 (UTC - 4:00)**************************
    igdkmd64.sys                Wed Dec 18 15:49:12 2013 (52B20A48)
    nvpciflt.sys                Sat Feb  8 10:45:01 2014 (52F650FD)
    nvlddmkm.sys                Sat Feb  8 10:48:31 2014 (52F651CF)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    RtsPer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    win 8 single lang


    Quote Originally Posted by usasma View Post
    1- Any particular reason that you have not updated to Win8.1 yet? I'm asking in case you had problems doing this.

    2- Only 136 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    3- Please install the drivers for the Ethernet (wired) device. Did you deliberately disable the Bluetooth? If so, why?

    4- Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    5- You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    6- Please uninstall MSI Live Update (temporarily). Feel free to reinstall the latest, Win8 compatible version once the system has been stabilized.

    Hey,
    Thanks for reply, ill be doing some hw diagnostics tonight as you suggested. im working on other subjects you mentioned too.
    1- Theres no reason not ot update to 8.1, except im lazy, ihavent tried yet. if i encounter anymore BSODs ill post here and consider 8.1 seriously.
    2- i did all windows updates now, 163 total.
    3- ihave also installed killer network drivers and activated BT device. Somewhere i read about Quallcomm atheros killer network drivers have disconnecting issues, thats why i totally removed them, nvm installed now. About BT, i never used once sice purchase, so switched off in ''system control manager - SCM'' utility. Now activated.
    4- i have removed daemon tools and chose uninstall SPTDinst utility.
    5- im doing all HW diagnostics now, will keep informed on this post if any bad results.
    6- OK removed Msi live update 5, getting drivers manually from MSI Global GE70 2OE

    Cheers.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The problems that I've seen with Killer drivers (especially on MSI systems) is that the Killer Network Manager will cause crashes. Be sure that you have the very latest version (from late Jan/early Feb 2014 or later).

    Otherwise, let's just wait and see what happens......
      My System SpecsSystem Spec

Msi laptop BSOD when using chrome/Systemserviceexception
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