BSOD: CRITICAL_STRUCTURE_CORRUPTION, while YouTube

IanDrexP

CPA in Transit
Messages
52
Hi EightForums!

To add to the BSOD info, this just happened to me once and it was while watching YouTube (hence me mentioning it in the title). My laptop was borrowed for a few weeks by a relative. I dont know if she experienced BSODs while it was in her possession. I will be doing malware scans, update programs & windows plus drivers, cleanups, and etc also. My full system specs are found below and Diasnostic results. Once again THANK YOU VERY MUCH TO ALL THE STAFF and MEMBERS of Seven & Eight Forums for the AMAZING COMMUNITY in ALL ASPECTS! :thumb: :D
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Help pls guys
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Pls help :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
FYI - replying to your own topic makes it look like it's being read - so it moves you up in the queue, delaying a response.

Is there any reason that you haven't installed Win8.1 yet? I only ask to see if there were problems with it.

Only 126 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Your Bluetooth is disabled. Is this deliberate? If so, why?

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, DO NOT uninstall the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! Just let us know and we'll move on with the analysis:

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Apr 18 08:55:37.215 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-43468-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]22 days 19:59:38.972[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]109, {a3a037d8b6dbf9fd, 0, b7f69666a2376429, 101}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000109]CRITICAL_STRUCTURE_CORRUPTION (109)[/url]
Arguments: 
Arg1: a3a037d8b6dbf9fd, Reserved
Arg2: 0000000000000000, Reserved
Arg3: b7f69666a2376429, Failure type dependent information
Arg4: 0000000000000101, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X202E.210
  BIOS Release Date             06/20/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X202E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 17 00:20:30.809 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031714-32421-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 18:04:24.911[/B]
Probably caused by :[B]memory_corruption ( ONE_BIT )[/B]
BugCheck [B]1A, {41792, fffff68000028088, 4000000000000000, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff68000028088
Arg3: 4000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  WWAHost.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X202E.210
  BIOS Release Date             06/20/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X202E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb  6 04:45:10.306 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020614-42781-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]5 days 21:55:54.326[/B]
Probably caused by :[B]memory_corruption ( ONE_BIT )[/B]
BugCheck [B]1A, {41792, fffff6801ef26088, 4000000000000000, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff6801ef26088
Arg3: 4000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  conhost.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X202E.210
  BIOS Release Date             06/20/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X202E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Apr 18 08:55:37.215 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
CSDriver64.sys              Thu Jul  5 13:30:59 2012 (4FF5CF53)
tmnciesc.sys                Thu Jul  5 23:35:43 2012 (4FF65D0F)
L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
TMEBC64.sys                 Fri Aug 24 01:04:26 2012 (50370B5A)
AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
plctrl.sys                  Wed Dec  5 03:53:06 2012 (50BF0B72)
tmeevw.sys                  Fri Dec  7 13:18:24 2012 (50C232F0)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
DptfManager.sys             Mon Dec 17 19:07:12 2012 (50CFB3B0)
DptfDevDram.sys             Mon Dec 17 19:07:45 2012 (50CFB3D1)
DptfDevGen.sys              Mon Dec 17 19:08:05 2012 (50CFB3E5)
DptfDevFan.sys              Mon Dec 17 19:08:21 2012 (50CFB3F5)
DptfDevProc.sys             Mon Dec 17 19:09:51 2012 (50CFB44F)
btfilter.sys                Tue Dec 18 04:54:27 2012 (50D03D53)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_flt.sys               Tue Dec 18 04:55:02 2012 (50D03D76)
tmusa.sys                   Wed Dec 26 05:15:21 2012 (50DACE39)
BthA2DP.sys                 Fri May 31 23:08:25 2013 (51A965A9)
athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
tmevtmgr.sys                Mon Sep  2 03:57:54 2013 (52244502)
tmcomm.sys                  Mon Sep  2 03:57:55 2013 (52244503)
tmactmon.sys                Mon Sep  2 03:58:09 2013 (52244511)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
dump_iaStorA.sys            Mon Oct 28 17:15:26 2013 (526ED3EE)
iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
RTKVHD64.sys                Tue Nov  5 06:39:41 2013 (5278D8FD)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
[COLOR=RED][B]dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 17 00:20:30.809 2014 (UTC - 4:00)**************************
dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb  6 04:45:10.306 2014 (UTC - 4:00)**************************
igdkmd64.sys                Wed Dec 18 15:49:12 2013 (52B20A48)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=CSDriver64.sys
http://www.carrona.org/drivers/driver.php?id=tmnciesc.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=TMEBC64.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tmeevw.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
tmusa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=tmevtmgr.sys
http://www.carrona.org/drivers/driver.php?id=tmcomm.sys
http://www.carrona.org/drivers/driver.php?id=tmactmon.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
First of all, I FULLY 100% that BSOD analyzing takes so much time and I am sorry for my impatience sir. I just got so worried when the BSOD happened :cry: Please forgive me... To answer all your questions sir:

1. Updating to Windows 8.1 can only be done through the Windows Store, am I right? But it doesnt appear on my Store and to add, I've heard that their have been lots of compatibility issues when upgrading to 8.1 even if the Compatibility Checker gives the go ahead (from what I've heard around the net)

2. I disabled my Bluetooth because I've applied the same principle with my smartphones that it can drain Battery faster. Please correct me sir if this is false :eek:

3. My laptop is up-to-date according to Windows Update

4. I will be uninstalling DAEMON Tools right now :)

THANK YOU VERY MUCH FOR YOUR TIME Sir usasma, God bless and more power to you :thumb:
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
DO NOT DO THIS YET:

If not, go to the Windows Store (the Store tile in the Start Screen) and install it. It should be the first choice.
If it's not there, download the update from here and install it: Update is available that prepares Windows 8 and Windows RT-based computers for the update to Windows 8.1 and Windows 8.1 RT
Reboot and the 8.1 Update will be the first thing that you see in the Store.

Feel free to do it once we've stopped the BSOD's

Disabling Bluetooth is OK for now - be sure to update it once you update to Win8.1

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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