Windows 8 and 8.1 Forums


System Thread Exception Not Handled. Was watching youtube.

  1. #1


    Posts : 19
    Windows 8

    System Thread Exception Not Handled. Was watching youtube.


    This was the error of my blue screen. I could not take a photo of the affected .sys file in time so I'm hoping you can read my dump files to find out. I was watching youtube when it happened. Haven't experienced a blue screen in approx. 12 months.

    Please let me know if I can supply any additional information.

      My System SpecsSystem Spec

  2. #2


    Posts : 19
    Windows 8


    Not sure on the rules but thought I'd bump after 24 hours.
      My System SpecsSystem Spec

  3. #3


    Posts : 19
    Windows 8


    It happened again... Not sure what is going on. Once again I had just clicked on a youtube video.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
    Bumping your topic moves it down in the queue - and makes it look like it's being worked, thereby delaying a response.

    You have 6 hard drives. What is the make/model/wattage and age of your Power Supply?

    Please replace your video drivers:
    - download a fresh copy of the latest, Win8.1 compatible drivers
    - uninstall the current video drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)
    CACE Technologies WinPcap Packet Driver
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Apr 20 06:36:43.534 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042014-8625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 6:29:08.189
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+c483b )
    BugCheck 1000007E, {ffffffffc0000005, fffff8002317283b, ffffd000b3350128, ffffd000b334f930}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8002317283b, The address that the exception occurred at
    Arg3: ffffd000b3350128, Exception Record Address
    Arg4: ffffd000b334f930, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_atikmdag+c483b
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P1.70
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 18 03:39:35.863 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-8562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 4:18:29.517
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+c483b )
    BugCheck 1000007E, {ffffffffc0000005, fffff800020f783b, ffffd00020c5e128, ffffd00020c5d930}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800020f783b, The address that the exception occurred at
    Arg3: ffffd00020c5e128, Exception Record Address
    Arg4: ffffd00020c5d930, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_atikmdag+c483b
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P1.70
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Apr 20 06:36:43.534 2014 (UTC - 4:00)**************************
    WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    cmudaxp.sys                 Wed Aug 15 06:40:07 2012 (502B7C87)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    imsevent.sys                Tue Jan  8 14:33:33 2013 (50EC748D)
    ikbevent.sys                Tue Jan  8 14:34:06 2013 (50EC74AE)
    ksaud.sys                   Thu Jan 24 23:22:43 2013 (51020893)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    SteelBus64.sys              Wed Oct 30 12:15:33 2013 (527130A5)
    Hamdrv.sys                  Fri Nov 29 10:19:53 2013 (5298B099)
    AMDACPKSL.SYS               Thu Dec 19 22:16:21 2013 (52B3B685)
    AtihdWB6.sys                Thu Dec 19 22:16:38 2013 (52B3B696)
    atikmpag.sys                Fri Jan 31 14:28:51 2014 (52EBF973)
    atikmdag.sys                Fri Jan 31 15:24:44 2014 (52EC068C)
    avgtpx64.sys                Tue Mar  4 07:14:14 2014 (5315C396)
    Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
    
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=ksaud.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  5. #5


    Posts : 19
    Windows 8


    Thanks Usasma. I've updated the driver - WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)


    I have installed the latest AMD video drivers.

    My power supply can be found here - https://www.pccasegear.com/index.php...ducts_id=21240.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I asked how old the power supply is to see if it could have lost some power as it aged.
    I have to wonder if 650 watts is enough to power a system with 6 hard drives and other unknown accessories.
    The "test" for this is to disconnect as many hard drives as you can - along with as many other devices as you can - and then see if it decreases the frequency of the BSOD's.

    But, I'd wait to do this until we see if the BSOD's have stopped - as it's a lot of work for uncertain results.

    Did you uninstall the previous AMD drivers before installing the latest?
    This is because, sometimes, the installer may not replace the older files with newer ones if they're not seen as needing updates - but they may be corrupted.

    If you get further BSOD's, please zip up the contents of C:\Windows\Minidump and upload it with your next post. You may have to copy them to your Desktop in order to zip them up.
      My System SpecsSystem Spec

System Thread Exception Not Handled. Was watching youtube.
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