BSOD when going to sleep

mmike · Apr 14, 2014

Hi all- I'm getting a BAD_POOL_HEADER BSOD whenever the computer goes to sleep itself. I've attached the zip to take a look at. Maybe someone here can guide me in the right direction to fix this?

Thanks.

usasma · Apr 15, 2014

I noticed that you don't have Secure Boot and/or UEFI enabled. If you were having problems with it and changed it, please let us know.

It's not necessary to enable it now. But, should you reinstall Windows at some point in the future, please enable it first.

I mention this because it may happen that (one day) the system won't boot. This can be caused by a program changing your UEFI settings, or an update of the UEFI resetting it to default values.

To test and see if this is the cause, boot into the UEFI and see if the settings have been changed. If uncertain, try with Secure Boot both on and off (and the UEFI on UEFI or Legacy (CSM))

If it still doesn't boot after trying this, then move on to other troubleshooting tools as it's not likely to be due to this.

You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

These devices have issues in Device Manager:

Photosmart C4700 series ROOT\MULTIFUNCTION\0000 This device is disabled.

Generic Bluetooth Adapter USB\VID_8087&PID_07DC\5&212AC8FC&0&11 43

Normally I don't worry about disabled printers - but be sure that the drivers are updated.
As for the Bluetooth - a code 43 is that there were problems reported w/the device

For starters, update the Intel Bluetooth drivers to the latest, Win8.1 compatible version. DO NOT USE Win8 versions as they have issues when used in Win8.1 Once updated, check in Device Manager to see if the problem is solved.

Riva Tuner (along with EVGA Precision and MSI Afterburner) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please uninstall Gigabyte's Easy Saver (and EasyTune or ET6 if installed) - they are known to cause BSOD's on some Windows systems. gdrv.sys is the Easy Saver driver.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

AppleCharger.sys Sun Oct 27 21:59:21 2013 (526DC4F9)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Apr 13 17:21:06.149 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041314-6437-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 14:53:00.780[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+d1d )[/B]
BugCheck [B]19, {3, ffffc000099e8c10, ffff4000099e8c10, ffffc000099e8c10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffffc000099e8c10, the pool entry being checked.
Arg3: ffff4000099e8c10, the read back flink freelist value (should be the same as 2).
Arg4: ffffc000099e8c10, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePoolWithTag[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             01/26/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  9 03:20:15.506 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040914-4750-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 5:22:16.138[/B]
Probably caused by :[B]memory_corruption ( nt!MiDemoteCombinedPte+42 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8020e99b686, ffffd000209db5d8, ffffd000209dade0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8020e99b686, The address that the exception occurred at
Arg3: ffffd000209db5d8, Exception Record Address
Arg4: ffffd000209dade0, Context Record Address
PROCESS_NAME:  chrome.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nt!MiDemoteCombinedPte[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             01/26/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  6 00:27:10.818 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040514-4140-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 21:05:34.450[/B]
*** WARNING: Unable to verify checksum for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+63b3 )[/B]
BugCheck [B]19, {3, ffffc0000dc84520, bfffc0000dc84520, ffffc0000dc84520}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffffc0000dc84520, the pool entry being checked.
Arg3: bfffc0000dc84520, the read back flink freelist value (should be the same as 2).
Arg4: ffffc0000dc84520, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x19_3_dxgkrnl+63b3[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             01/26/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 27 02:55:55.540 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-4562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 3:47:28.173[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ea33 )[/B]
BugCheck [B]1A, {41792, fffff680002ce188, c00003d469980000, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff680002ce188
Arg3: c00003d469980000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  IAStorDataMgrS
FAILURE_BUCKET_ID: [B]0x1a_41792_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             01/26/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Apr 13 17:21:06.149 2014 (UTC - 4:00)**************************
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
e1d64x64.sys                Wed Jun 26 16:51:31 2013 (51CB5453)
L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
hiber_iaStorA.sys           Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
exfat.SYS                   Thu Aug 22 07:40:18 2013 (5215F8A2)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
NETwbw02.sys                Thu Sep 19 03:40:12 2013 (523AAA5C)
[COLOR=RED][B]AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)[/B][/COLOR]
RTKVHD64.sys                Tue Oct 29 06:18:58 2013 (526F8B92)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  6 00:27:10.818 2014 (UTC - 4:00)**************************
EagleX64.sys                Fri Jan  3 01:13:38 2014 (52C65512)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 27 02:55:55.540 2014 (UTC - 4:00)**************************
igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
[/font]

mmike · Apr 15, 2014

Thanks for the post! Alright, so I dont have secure boot/UEFI enabled because I am also running a hackintosh setup on the other SSD and the bootloader can't boot with UEFI. I have 3 hard drives, 2 samsung 840 evo's and a WD 1TB. My powersupply is a corsair cs650m-- also running a gtx 760 to note. The power supply is brand new-- maybe 3 weeks old.
I will update the drivers for the printer, but I had thought I got the latest one maybe 2 weeks ago. Will update if there is one. I will also update intel bluetooth drivers. I will also install Riva Tuner, EVGA Precision.
I am not overclocking right now.
I will also uninstall gigabyte easy saver/tune/6 if i have it.
How do I uninstall AppleCharger.sys?

usasma said:
I noticed that you don't have Secure Boot and/or UEFI enabled. If you were having problems with it and changed it, please let us know.

It's not necessary to enable it now. But, should you reinstall Windows at some point in the future, please enable it first.

I mention this because it may happen that (one day) the system won't boot. This can be caused by a program changing your UEFI settings, or an update of the UEFI resetting it to default values.

To test and see if this is the cause, boot into the UEFI and see if the settings have been changed. If uncertain, try with Secure Boot both on and off (and the UEFI on UEFI or Legacy (CSM))

If it still doesn't boot after trying this, then move on to other troubleshooting tools as it's not likely to be due to this.

Click to expand...

You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

These devices have issues in Device Manager:

Photosmart C4700 series ROOT\MULTIFUNCTION\0000 This device is disabled.

Generic Bluetooth Adapter USB\VID_8087&PID_07DC\5&212AC8FC&0&11 43

Click to expand...

Normally I don't worry about disabled printers - but be sure that the drivers are updated.
As for the Bluetooth - a code 43 is that there were problems reported w/the device

For starters, update the Intel Bluetooth drivers to the latest, Win8.1 compatible version. DO NOT USE Win8 versions as they have issues when used in Win8.1 Once updated, check in Device Manager to see if the problem is solved.

Riva Tuner (along with EVGA Precision and MSI Afterburner) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please uninstall Gigabyte's Easy Saver (and EasyTune or ET6 if installed) - they are known to cause BSOD's on some Windows systems. gdrv.sys is the Easy Saver driver.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

AppleCharger.sys Sun Oct 27 21:59:21 2013 (526DC4F9)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sun Apr 13 17:21:06.149 2014 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\041314-6437-01.dmp] Windows 8 Kernel Version 9600 MP (8 procs) Free x64 Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505 System Uptime:[B]0 days 14:53:00.780[/B] Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+d1d )[/B] BugCheck [B]19, {3, ffffc000099e8c10, ffff4000099e8c10, ffffc000099e8c10}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] Arguments: Arg1: 0000000000000003, the pool freelist is corrupt. Arg2: ffffc000099e8c10, the pool entry being checked. Arg3: ffff4000099e8c10, the read back flink freelist value (should be the same as 2). Arg4: ffffc000099e8c10, the read back blink freelist value (should be the same as 2). BUGCHECK_STR: 0x19_3 PROCESS_NAME: svchost.exe FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePoolWithTag[/B] CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: [B]3500[/B] BIOS Version F5 BIOS Release Date 01/26/2014 Manufacturer Gigabyte Technology Co., Ltd. Product Name Z87N-WIFI ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Wed Apr 9 03:20:15.506 2014 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\040914-4750-01.dmp] Windows 8 Kernel Version 9600 MP (8 procs) Free x64 Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505 System Uptime:[B]0 days 5:22:16.138[/B] Probably caused by :[B]memory_corruption ( nt!MiDemoteCombinedPte+42 )[/B] BugCheck [B]1000007E, {ffffffffc0000005, fffff8020e99b686, ffffd000209db5d8, ffffd000209dade0}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL] Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8020e99b686, The address that the exception occurred at Arg3: ffffd000209db5d8, Exception Record Address Arg4: ffffd000209dade0, Context Record Address PROCESS_NAME: chrome.exe BUGCHECK_STR: AV DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT FAILURE_BUCKET_ID: [B]AV_nt!MiDemoteCombinedPte[/B] CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: [B]3500[/B] BIOS Version F5 BIOS Release Date 01/26/2014 Manufacturer Gigabyte Technology Co., Ltd. Product Name Z87N-WIFI ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sun Apr 6 00:27:10.818 2014 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\040514-4140-01.dmp] Windows 8 Kernel Version 9600 MP (8 procs) Free x64 Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505 System Uptime:[B]0 days 21:05:34.450[/B] *** WARNING: Unable to verify checksum for cdd.dll *** ERROR: Module load completed but symbols could not be loaded for cdd.dll Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+63b3 )[/B] BugCheck [B]19, {3, ffffc0000dc84520, bfffc0000dc84520, ffffc0000dc84520}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] Arguments: Arg1: 0000000000000003, the pool freelist is corrupt. Arg2: ffffc0000dc84520, the pool entry being checked. Arg3: bfffc0000dc84520, the read back flink freelist value (should be the same as 2). Arg4: ffffc0000dc84520, the read back blink freelist value (should be the same as 2). BUGCHECK_STR: 0x19_3 PROCESS_NAME: csrss.exe FAILURE_BUCKET_ID: [B]0x19_3_dxgkrnl+63b3[/B] CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: [B]3500[/B] BIOS Version F5 BIOS Release Date 01/26/2014 Manufacturer Gigabyte Technology Co., Ltd. Product Name Z87N-WIFI ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Thu Mar 27 02:55:55.540 2014 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-4562-01.dmp] Windows 8 Kernel Version 9600 MP (8 procs) Free x64 Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505 System Uptime:[B]0 days 3:47:28.173[/B] Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ea33 )[/B] BugCheck [B]1A, {41792, fffff680002ce188, c00003d469980000, 0}[/B] BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] Arguments: Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of the PTE. Parameters 3/4 contain the low/high parts of the PTE. Arg2: fffff680002ce188 Arg3: c00003d469980000 Arg4: 0000000000000000 BUGCHECK_STR: 0x1a_41792 PROCESS_NAME: IAStorDataMgrS FAILURE_BUCKET_ID: [B]0x1a_41792_nt!_??_::FNODOBFM::_string_[/B] CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: [B]3500[/B] BIOS Version F5 BIOS Release Date 01/26/2014 Manufacturer Gigabyte Technology Co., Ltd. Product Name Z87N-WIFI ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` [/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sun Apr 13 17:21:06.149 2014 (UTC - 4:00)************************** [COLOR=RED][B]gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR] e1d64x64.sys Wed Jun 26 16:51:31 2013 (51CB5453) L1C63x64.sys Tue Jul 16 02:56:31 2013 (51E4EE9F) hiber_iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8) iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8) dump_iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8) intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB) exfat.SYS Thu Aug 22 07:40:18 2013 (5215F8A2) TeeDriverx64.sys Thu Sep 5 14:02:18 2013 (5228C72A) NETwbw02.sys Thu Sep 19 03:40:12 2013 (523AAA5C) [COLOR=RED][B]AppleCharger.sys Sun Oct 27 21:59:21 2013 (526DC4F9)[/B][/COLOR] RTKVHD64.sys Tue Oct 29 06:18:58 2013 (526F8B92) nvhda64v.sys Thu Nov 28 08:38:09 2013 (52974741) iwdbus.sys Tue Dec 17 17:47:38 2013 (52B0D48A) nvvad64v.sys Fri Dec 27 11:41:28 2013 (52BDADB8) nvlddmkm.sys Tue Mar 4 06:07:52 2014 (5315B408) ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sun Apr 6 00:27:10.818 2014 (UTC - 4:00)************************** EagleX64.sys Fri Jan 3 01:13:38 2014 (52C65512) ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Thu Mar 27 02:55:55.540 2014 (UTC - 4:00)************************** igdkmd64.sys Wed Jan 22 17:42:16 2014 (52E04948) [/FONT]

http://www.carrona.org/drivers/driver.php?id=gdrv.sys
e1d64x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=EagleX64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

mmike · Apr 15, 2014

So I uninstalled everything recommended. My printer driver was already at the latest driver. I've attached the files through SF diagnostic after I made all the changes. Let me know if there is anything else I can do

usasma · Apr 15, 2014

The Gigabyte On/Off Charger is the program to uninstall if you're removing AppleCharger.sys
If you can't find it, don't worry about it overmuch - as this hasn't been a common problem for at least a year.

Now we wait. If the BSOD's continue, zip up the contents of C:\Windows\Minidump and upload it with your next post (you may have to copy them to your Desktop in order to zip them up).

If the BSOD's don't continue, then it's fixed! I usually wait a week before hoping that it's fixed, and another week before deciding that it's fixed - but that's just an estimate on my part.

Good luck!

mmike · Apr 15, 2014

Found it! Thank you. I'll post back after a week. Hopefully no more BSODS! Thank you again!

usasma said:
The Gigabyte On/Off Charger is the program to uninstall if you're removing AppleCharger.sys
If you can't find it, don't worry about it overmuch - as this hasn't been a common problem for at least a year.

Now we wait. If the BSOD's continue, zip up the contents of C:\Windows\Minidump and upload it with your next post (you may have to copy them to your Desktop in order to zip them up).

If the BSOD's don't continue, then it's fixed! I usually wait a week before hoping that it's fixed, and another week before deciding that it's fixed - but that's just an estimate on my part.

Good luck!

BSOD when going to sleep

mmike

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

mmike

New Member

My Computer

System One

mmike

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

mmike

New Member

My Computer

System One