Solved BSOD problem while in games

Ballack91

New Member
Messages
2
Hello everyone.

I recently got a BSOD while running DayZ standalone. I was out of it at the time watching a youtube video, but was on my way back to the game I think when it happend. This also happened yesterday, allthough that was a hard freeze, didn't get a stopmessage. At that time I was on Elder Scrolls Online while watching something on youtube (I don't know if my browser use has anything to do with the problem, I oftentimes have firefox up while playing these sorts of games).

It might be important to note that I have very recently updated my GFX (Nvidia Gefoce 550 Ti) to version 335.23.

Specs:
W8 Pro 64bits
Inter(R) Core(TM) i7-2600K CPU @ 3.40GHz
NVIDIA Geforce GTX 550 Ti
16 Gb Ram

I ran Whocrashed and this is the result:

On Sun 13.04.2014 16:13:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041314-14578-01.dmp
This was probably caused by the following module: netio.sys (0xFFFFF8800160867F)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF8800160867F)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Would appreciate any help and thank you in advance. Edit: I'm sorry if you aren't allowed to use other diagnostic programs than the ones listed in the sticky post, I hope this provides you enough info though.
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
Hello Ballack, and welcome to Eight Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
As requested, I've done it the proper way. With this post is uploaded a zip file of the BSOD info using the SF Debug Tool. For additional info regarding specs and in what situation it happened in, see my original post.

Thank you
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
Hi Ballack91 and welcome to the forums,

I have analyzed your DUMP files and the root cause which is indicated by the DUMP files and according to me is the Avast Antivirus which is installed on your PC.

One of the DUMP file pointed directly towards "aswnet.sys" which is the AVAST Firewall Core Driver. The rest of the dump files pointed towards the NETIO.sys which is Microsoft Driver for the Network Input Output.

Please use the Avast Driver cleaner from the below link and completely remove the Avast Product :-
avast! Uninstall Utility | Download aswClear for avast! Removal

More information is below in the quoted text :-
0: kd> !analyze -v*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000038, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800b4313aa, address which referenced memory


Debugging Details:
------------------




READ_ADDRESS: GetPointerFromAddress: unable to read from fffff803d7bd6168
GetUlongFromAddress: unable to read from fffff803d7bd61f8
0000000000000038 Nonpaged pool


CURRENT_IRQL: 2


FAULTING_IP:
aswnet+313aa
fffff880`0b4313aa 483b7038 cmp rsi,qword ptr [rax+38h]


CUSTOMER_CRASH_COUNT: 1


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


BUGCHECK_STR: AV


PROCESS_NAME: AvastSvc.exe


ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


TRAP_FRAME: fffff8800b2453f0 -- (.trap 0xfffff8800b2453f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d02f840
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800b4313aa rsp=fffff8800b245580 rbp=fffff8800b4314a8
r8=000000000000001e r9=fffffa801086d090 r10=fffff8800b245400
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
aswnet+0x313aa:
fffff880`0b4313aa 483b7038 cmp rsi,qword ptr [rax+38h] ds:00000000`00000038=????????????????
Resetting default scope


LAST_CONTROL_TRANSFER: from fffff803d78fa669 to fffff803d78fb340


STACK_TEXT:
fffff880`0b2452a8 fffff803`d78fa669 : 00000000`0000000a 00000000`00000038 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b2452b0 fffff803`d78f8ee0 : 00000000`00000000 00000000`00000000 fffffa80`0e3b5400 fffff880`0b2453f0 : nt!KiBugCheckDispatch+0x69
fffff880`0b2453f0 fffff880`0b4313aa : 00000000`00000000 fffff880`0b4314a8 fffffa80`0d1ba890 fffff880`0b433601 : nt!KiPageFault+0x260
fffff880`0b245580 00000000`00000000 : fffff880`0b4314a8 fffffa80`0d1ba890 fffff880`0b433601 fffffa80`0000012c : aswnet+0x313aa




STACK_COMMAND: kb


FOLLOWUP_IP:
aswnet+313aa
fffff880`0b4313aa 483b7038 cmp rsi,qword ptr [rax+38h]


SYMBOL_STACK_INDEX: 3


SYMBOL_NAME: aswnet+313aa


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: aswnet


IMAGE_NAME: aswnet.sys


DEBUG_FLR_IMAGE_TIMESTAMP: 508e9a7f


FAILURE_BUCKET_ID: AV_aswnet+313aa


BUCKET_ID: AV_aswnet+313aa


ANALYSIS_SOURCE: KM


FAILURE_ID_HASH_STRING: km:av_aswnet+313aa


FAILURE_ID_HASH: {ff817177-42e7-6336-4097-02ff7f722a7a}


Followup: MachineOwner
---------

If you wish to read more about how I debugged it, go over here ^_^
BSOD Kernel Dump Analysis: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) NETIO.sys Debugging

Furthermore, please let me know in case the issue is still not resolved and I would be glad to help you out further. If your problem gets resolved, please don't forget to mark the thread as solved.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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