Is there any reason that you haven't updated to Win8.1 yet? I'm asking to see if there were problems with it.
Only 123 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get
ALL available updates (it may take several trips to get them all).
These devices have issues in Device Manager:
Officejet Pro 8600 ROOT\MULTIFUNCTION\0000 This device is disabled.
Not Available ROOT\MEDIA\0000 The drivers for this device are not installed.
Normally I don't worry about disabled printers, but please make sure that you have the latest, Win8.1 compatible drivers installed for it (drivers may be loaded before Windows disables the device).
The other device is related to your audio devices - please update all of them to enable the device.
Lot's of Live Kernel Events in the WER section of MSINFO32. Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
While waiting for a reply, please monitor your temps with this free utility:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
Out of 7 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even
malware (scanned for when we ask for hardware diagnostics from
Initial Hardware Diagnostics or
Hardware Diagnostics ).
You can get a head start on the hardware diagnostics if you'd like - they are located here:
Hardware Diagnostics
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disk-Tools.com
Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
SaiH0762.sys Fri Feb 15 08:15:05 2008 (47B59059)
Saitek Hid Driver
SaiH0762.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
P17.sys Mon Aug 3 07:11:59 2009 (4A76C5FF)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys
npusbio_x64.sys Fri Aug 28 10:31:37 2009 (4A97EA49)
NaturalPointOptitrack driver
http://www.carrona.org/drivers/driver.php?id=npusbio_x64.sys
LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Apr 13 12:09:08.441 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041314-18829-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:10:21.136[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2c838 )[/B]
BugCheck [B]4E, {2, 18f40d, 237fff, 8}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000018f40d, entry in list being removed
Arg3: 0000000000237fff, highest physical page number
Arg4: 0000000000000008, reference count of entry being removed
BUGCHECK_STR: 0x4E_2
PROCESS_NAME: NvNetworkServi
FAILURE_BUCKET_ID: [B]0x4E_2_nt!_??_::FNODOBFM::_string_[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 13 11:58:05.135 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041314-19968-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:03:54.830[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+14db19 )[/B]
BugCheck [B]3B, {c0000005, fffff96000272b19, fffff8800f36b1f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000272b19, Address of the instruction which caused the bugcheck
Arg3: fffff8800f36b1f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k+14db19[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 12 05:21:19.204 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041214-31574-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 7:33:37.903[/B]
Probably caused by :[B]CLASSPNP.SYS ( CLASSPNP+244b )[/B]
BugCheck [B]19, {20, fffffa800aee7750, fffffa800aee77c0, 4070015}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa800aee7750, The pool entry we were looking for within the page.
Arg3: fffffa800aee77c0, The next pool entry.
Arg4: 0000000004070015, (reserved)
BUGCHECK_STR: 0x19_20
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: [B]0x19_20_CLASSPNP+244b[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 10 20:00:02.698 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041014-20623-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:19:28.396[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1e620 )[/B]
BugCheck [B]1A, {5003, fffff78100000000, a531, 567800014a6a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff78100000000
Arg3: 000000000000a531
Arg4: 0000567800014a6a
BUGCHECK_STR: 0x1a_5003
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: [B]0x1a_5003_nt!_??_::FNODOBFM::_string_[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 10 15:39:50.421 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041014-24788-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 10:19:46.120[/B]
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+6cfc5 )[/B]
BugCheck [B]3B, {c0000005, fffff8800a0b1fc5, fffff8800c49fb30, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800a0b1fc5, Address of the instruction which caused the bugcheck
Arg3: fffff8800c49fb30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: dwm.exe
FAILURE_BUCKET_ID: [B]0x3B_dxgkrnl+6cfc5[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 9 05:19:12.034 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040914-68390-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:13:29.033[/B]
Probably caused by :[B]memory_corruption ( nt!MiSegmentDelete+d1 )[/B]
BugCheck [B]19, {20, fffff8a004ea8280, fffff8a004ea82c0, 5040103}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff8a004ea8280, The pool entry we were looking for within the page.
Arg3: fffff8a004ea82c0, The next pool entry.
Arg4: 0000000005040103, (reserved)
BUGCHECK_STR: 0x19_20
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]0x19_20_nt!MiSegmentDelete[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 3 11:06:16.969 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040314-19780-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]2 days 22:52:45.677[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff88012c0d9f0, fffff88012c0d948, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88012c0d9f0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88012c0d948, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR: 0x139
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
PROCESS_NAME: Steam.exe
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
BIOS Version 080015
BIOS Release Date 02/14/2012
Manufacturer BIOSTAR Group
Product Name A960A3+ (A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Apr 13 12:09:08.441 2014 (UTC - 4:00)**************************
[COLOR=RED][B]P17.sys Mon Aug 3 07:11:59 2009 (4A76C5FF)[/B][/COLOR]
[COLOR=RED][B]npusbio_x64.sys Fri Aug 28 10:31:37 2009 (4A97EA49)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys Fri Jun 17 03:38:37 2011 (4DFB047D)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
HWiNFO64A.SYS Sat Jan 26 07:28:11 2013 (5103CBDB)
VBoxNetFlt.sys Fri Mar 15 14:13:01 2013 (514364AD)
VBoxUSBMon.sys Fri Mar 15 14:13:02 2013 (514364AE)
VBoxNetAdp.sys Fri Mar 15 14:13:02 2013 (514364AE)
VBoxDrv.sys Fri Mar 15 14:14:04 2013 (514364EC)
SaiMini.sys Tue Apr 16 13:17:23 2013 (516D87A3)
SaiBus.sys Tue Apr 16 13:17:23 2013 (516D87A3)
nvhda64v.sys Thu Nov 28 08:38:09 2013 (52974741)
nvlddmkm.sys Tue Mar 4 06:07:52 2014 (5315B408)
aswRdr2.sys Tue Mar 18 16:32:20 2014 (5328AD54)
aswSnx.sys Tue Mar 18 16:32:53 2014 (5328AD75)
aswRvrt.sys Tue Mar 18 16:34:02 2014 (5328ADBA)
aswVmm.sys Tue Mar 18 16:34:12 2014 (5328ADC4)
aswMonFlt.sys Tue Mar 18 16:34:52 2014 (5328ADEC)
aswSP.sys Tue Mar 18 16:40:59 2014 (5328AF5B)
aswStm.sys Tue Mar 18 16:41:44 2014 (5328AF88)
nvvad64v.sys Fri Mar 21 13:42:58 2014 (532C7A22)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 3 11:06:16.969 2014 (UTC - 4:00)**************************
[COLOR=RED][B]SaiH0762.sys Fri Feb 15 08:15:05 2008 (47B59059)[/B][/COLOR]
nvvad64v.sys Wed Dec 4 18:10:01 2013 (529FB649)
[/font]
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=npusbio_x64.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
aswStm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
SaiH0762.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys