Windows 8 and 8.1 Forums


BSOD when updating to W8.1 Update 1 (HP ProBook 5330)

  1. #1


    Sweden
    Posts : 2
    Windows 8.1 64-bit

    [Solved]BSOD when updating to W8.1 Update 1


    Today i tried to update to W8.1 update 1 and everything looked great until i needed to restart the laptop and got BSOD a few times (could not or did not have any chance to see any error code) until i could restore via a restore point.

    My laptop is a HP ProBook m5330m and i have all the latest drivers for windows 8.1 64-bit which i got from HP's website.


    Operating System: Windows 8.1 64-bit
    CPU: Intel Core i3 2310M @ 2.10GHz
    Sandy Bridge 32nm Technology
    RAM: 4.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard: Hewlett-Packard 164F (CPU 1)
    Graphics: Generic PnP Monitor (1366x768@60Hz)
    Intel HD Graphics 3000 (HP)
    Storage: 465GB TOSHIBA MK5061GSYN (SATA)
    Optical Drives: JWP XQZCLYZ SCSI CdRom Device
    Audio: IDT High Definition Audio CODEC

    What should i do?
    Last edited by DuzuN; 20 Apr 2014 at 06:00.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Sorry for thedelay in responding. There just aren't that many people who do BSOD analysis,so at times we get a bit overwhelmed!

    Please could you post your dumpfiles according to these instructions here Blue Screen of Death (BSOD) Posting Instructions .
    Please use option one and use Grab all.

      My System SpecsSystem Spec

  3. #3


    Sweden
    Posts : 2
    Windows 8.1 64-bit


    Yeah i say the same thing, sorry for the late respond ^^
    I finally fixed it, the cause to the BSOD problem was daemon tool and SPTD. After i uninstalled those it worked like a charm.

    Thanks anyway for the help mate!
    The thread can be closed now.
      My System SpecsSystem Spec

BSOD when updating to W8.1 Update 1 (HP ProBook 5330)
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