Windows 8 and 8.1 Forums


kernel security check failure

  1. #1


    Posts : 10
    windows 8

    kernel security check failure


    hello,

    on the laptop of my daughter i have installed windows 8.1. since a couple of months my daughtrer has bsod problems.

    the message is; kernel security check failure

    i have no idea what the reason is.

    i uploaded SF_Diagnostic_Tool file.

    hope that someone can help.

    philippe

    ps excuses me for the bad englisch

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Due to the age of the system, it's possible that it's not compatible with Win8.1 - you may have to consider moving back to Win8 or even Win7 in order to get acceptable performance.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    giveio.sys Wed Apr 3 22:33:25 1996 (316334F5)
    ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?
    http://www.carrona.org/drivers/driver.php?id=giveio.sys

    smserial.sys Fri Sep 26 04:23:38 2008 (48DC9C0A)
    Motorola SM56 voice modem driver
    http://www.carrona.org/drivers/driver.php?id=smserial.sys

    speedfan.sys Fri Mar 18 12:08:45 2011 (4D83838D)
    SpeedFan
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys

    jmcr.sys Thu Jul 21 23:27:24 2011 (4E28EE1C)
    JMicron JMB38X Memory Card Reader Driver
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys

    NETwNs32.sys Thu Oct 6 10:44:13 2011 (4E8DBEBD)
    Intel
    http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr  9 23:35:51.569 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041014-21187-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:3 days 15:34:51.471
    *** ERROR: Module load completed but symbols could not be loaded for luafv.sys
    Probably caused by :hardware ( fltmgr!FltGetStreamContext+174 )
    BugCheck 10000139, {2, e278c38c, e278c2b0, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 00000002, Stack cookie instrumentation code detected a stack-based
        buffer overrun.
    Arg2: e278c38c, Address of the trap frame for the exception that caused the bugcheck
    Arg3: e278c2b0, Address of the exception record for the exception that caused the bugcheck
    Arg4: 00000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: IP_MISALIGNED_fltmgr.sys
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 06:50:18.377 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040614-21859-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:2 days 16:49:56.445
    Probably caused by :cng.sys ( cng!SystemPrng+7ca )
    BugCheck 1E, {c0000005, 81571263, 0, 11c0003}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 81571263, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 011c0003, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_cng!SystemPrng
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr  3 19:26:19.569 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040414-33593-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:15 days 13:16:10.082
    Probably caused by :memory_corruption
    BugCheck 1000000A, {2f1ffef, 2, 0, 81c6c1c9}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 02f1ffef, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 81c6c1c9, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 11:42:32.672 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032714-20062-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:14:32.573
    *** WARNING: Unable to verify timestamp for NETwNs32.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETwNs32.sys ( NETwNs32+21c8c )
    BugCheck 100000D1, {39663175, 2, 0, 91028c8c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 39663175, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 91028c8c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETwNs32+21c8c
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 10:07:22.637 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032714-20890-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:0 days 18:42:33.754
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+130caa )
    BugCheck 1E, {c0000005, 93b48caa, 0, d0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 93b48caa, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000000d0, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_win32k+130caa
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 15:24:30.441 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-28765-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:4 days 14:25:56.231
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+13a3ff )
    BugCheck 1E, {c0000005, 95b5f3ff, 0, 4}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 95b5f3ff, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 00000004, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_win32k+13a3ff
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 22 05:40:22.993 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032214-27968-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:4 days 18:06:26.908
    Probably caused by :ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+22ed7 )
    BugCheck 153, {8857a300, 8857a5d8, 1, 0}
    BugCheck Info: KERNEL_LOCK_ENTRY_LEAKED_ON_THREAD_TERMINATION (153)
    Arguments: 
    Arg1: 8857a300, The address of the thread
    Arg2: 8857a5d8, The address of the entry that was not freed
    Arg3: 00000001, Lock pointer was not NULL
    Arg4: 00000000, Reserved
    BUGCHECK_STR:  0x153
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x153_nt!_??_::FNODOBFM::_string_
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr  9 23:35:51.569 2014 (UTC - 4:00)**************************
    giveio.sys           Wed Apr  3 22:33:25 1996 (316334F5)
    smserial.sys         Fri Sep 26 04:23:38 2008 (48DC9C0A)
    speedfan.sys         Fri Mar 18 12:08:45 2011 (4D83838D)
    jmcr.sys             Thu Jul 21 23:27:24 2011 (4E28EE1C)
    NETwNs32.sys         Thu Oct  6 10:44:13 2011 (4E8DBEBD)
    igdkmd32.sys         Fri Mar 23 14:09:32 2012 (4F6CBC5C)
    GEARAspiWDM.sys      Thu May  3 15:55:59 2012 (4FA2E2CF)
    Rt630x86.sys         Fri May 10 05:59:39 2013 (518CC50B)
    intelppm.sys         Wed Aug 21 21:58:53 2013 (5215705D)
    dump_storahci.sys    Thu Aug 22 00:12:21 2013 (52158FA5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 06:50:18.377 2014 (UTC - 4:00)**************************
    eeCtrl.sys           Tue Jul 31 19:33:30 2012 (50186B4A)
    
    http://www.carrona.org/drivers/driver.php?id=giveio.sys
    http://www.carrona.org/drivers/driver.php?id=smserial.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    windows 8


    On the first place. thank you very much! I noticed that you are very busy, so no problem.

    this weekend i will try all the optioned you mentioned.

    I will come back to let you know.

    thanks

    Philippe




    Quote Originally Posted by usasma View Post
    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Due to the age of the system, it's possible that it's not compatible with Win8.1 - you may have to consider moving back to Win8 or even Win7 in order to get acceptable performance.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    giveio.sys Wed Apr 3 22:33:25 1996 (316334F5)
    ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?
    http://www.carrona.org/drivers/driver.php?id=giveio.sys

    smserial.sys Fri Sep 26 04:23:38 2008 (48DC9C0A)
    Motorola SM56 voice modem driver
    http://www.carrona.org/drivers/driver.php?id=smserial.sys

    speedfan.sys Fri Mar 18 12:08:45 2011 (4D83838D)
    SpeedFan
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys

    jmcr.sys Thu Jul 21 23:27:24 2011 (4E28EE1C)
    JMicron JMB38X Memory Card Reader Driver
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys

    NETwNs32.sys Thu Oct 6 10:44:13 2011 (4E8DBEBD)
    Intel
    http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr  9 23:35:51.569 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041014-21187-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:3 days 15:34:51.471
    *** ERROR: Module load completed but symbols could not be loaded for luafv.sys
    Probably caused by :hardware ( fltmgr!FltGetStreamContext+174 )
    BugCheck 10000139, {2, e278c38c, e278c2b0, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 00000002, Stack cookie instrumentation code detected a stack-based
        buffer overrun.
    Arg2: e278c38c, Address of the trap frame for the exception that caused the bugcheck
    Arg3: e278c2b0, Address of the exception record for the exception that caused the bugcheck
    Arg4: 00000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: IP_MISALIGNED_fltmgr.sys
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 06:50:18.377 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040614-21859-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:2 days 16:49:56.445
    Probably caused by :cng.sys ( cng!SystemPrng+7ca )
    BugCheck 1E, {c0000005, 81571263, 0, 11c0003}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 81571263, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 011c0003, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_cng!SystemPrng
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr  3 19:26:19.569 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\040414-33593-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:15 days 13:16:10.082
    Probably caused by :memory_corruption
    BugCheck 1000000A, {2f1ffef, 2, 0, 81c6c1c9}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 02f1ffef, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 81c6c1c9, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 11:42:32.672 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032714-20062-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:14:32.573
    *** WARNING: Unable to verify timestamp for NETwNs32.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETwNs32.sys ( NETwNs32+21c8c )
    BugCheck 100000D1, {39663175, 2, 0, 91028c8c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 39663175, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 91028c8c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETwNs32+21c8c
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 10:07:22.637 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032714-20890-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:0 days 18:42:33.754
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+130caa )
    BugCheck 1E, {c0000005, 93b48caa, 0, d0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 93b48caa, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 000000d0, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_win32k+130caa
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 15:24:30.441 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-28765-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:4 days 14:25:56.231
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+13a3ff )
    BugCheck 1E, {c0000005, 95b5f3ff, 0, 4}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 95b5f3ff, The address that the exception occurred at
    Arg3: 00000000, Parameter 0 of the exception
    Arg4: 00000004, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_win32k+13a3ff
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 22 05:40:22.993 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032214-27968-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:4 days 18:06:26.908
    Probably caused by :ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+22ed7 )
    BugCheck 153, {8857a300, 8857a5d8, 1, 0}
    BugCheck Info: KERNEL_LOCK_ENTRY_LEAKED_ON_THREAD_TERMINATION (153)
    Arguments: 
    Arg1: 8857a300, The address of the thread
    Arg2: 8857a5d8, The address of the entry that was not freed
    Arg3: 00000001, Lock pointer was not NULL
    Arg4: 00000000, Reserved
    BUGCHECK_STR:  0x153
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x153_nt!_??_::FNODOBFM::_string_
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr  9 23:35:51.569 2014 (UTC - 4:00)**************************
    giveio.sys           Wed Apr  3 22:33:25 1996 (316334F5)
    smserial.sys         Fri Sep 26 04:23:38 2008 (48DC9C0A)
    speedfan.sys         Fri Mar 18 12:08:45 2011 (4D83838D)
    jmcr.sys             Thu Jul 21 23:27:24 2011 (4E28EE1C)
    NETwNs32.sys         Thu Oct  6 10:44:13 2011 (4E8DBEBD)
    igdkmd32.sys         Fri Mar 23 14:09:32 2012 (4F6CBC5C)
    GEARAspiWDM.sys      Thu May  3 15:55:59 2012 (4FA2E2CF)
    Rt630x86.sys         Fri May 10 05:59:39 2013 (518CC50B)
    intelppm.sys         Wed Aug 21 21:58:53 2013 (5215705D)
    dump_storahci.sys    Thu Aug 22 00:12:21 2013 (52158FA5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr  6 06:50:18.377 2014 (UTC - 4:00)**************************
    eeCtrl.sys           Tue Jul 31 19:33:30 2012 (50186B4A)
    
    http://www.carrona.org/drivers/driver.php?id=giveio.sys
    http://www.carrona.org/drivers/driver.php?id=smserial.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 10
    windows 8


    update:
    i checked the drivers. i updated what i could find and deleted the programs which i did not need.
    The bios driver from Phoenix is another story. there is an update but i have to pay 40 $ to get is.. i have never ever had this...does somebody know how to get a free one=

    let┤s see if the driver updates worked.


    thanks again
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    DO NOT pay for BIOS updates.
    If you can't find it on the Clevo site, send them an email asking about it.
    CLEVO - World's Service
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    windows 8


    update: at this moment (but i must say after not intensive working with the laptop) we did not have a blue screen error. i will keep you posted
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    windows 8


    update: the laptop crashed again. last hope is the bios update . i did not get that one.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please zip up and upload the memory dumps located in C:\Windows\Minidump
    You may have to copy them to the Desktop in order to zip them up.
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    windows 8


    hereby

    thanks
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please uninstall the programs belonging to these older drivers

    giveio.sys Wed Apr 3 22:33:25 1996 (316334F5)
    ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?
    http://www.carrona.org/drivers/driver.php?id=giveio.sys

    smserial.sys Fri Sep 26 04:23:38 2008 (48DC9C0A)
    Motorola SM56 voice modem driver
    http://www.carrona.org/drivers/driver.php?id=smserial.sys

    speedfan.sys Fri Mar 18 12:08:45 2011 (4D83838D)
    SpeedFan
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys

    Please update your video and network drivers to the latest, Win8.1 compatible version.


    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Apr 19 03:59:44.204 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041914-29000-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
    Built by: 9600.16452.x86fre.winblue_gdr.131030-1505
    System Uptime:5 days 17:08:11.153
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+609f9 )
    BugCheck 10000050, {fffffffb, 1, 818729f9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffffb, memory referenced.
    Arg2: 00000001, value 0 = read operation, 1 = write operation.
    Arg3: 818729f9, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_win32k+609f9
      BIOS Version                  1.02.17
      BIOS Release Date             02/10/2009
      Manufacturer                  CLEVO Co.                       
      Product Name                  M740T/M760T                     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Apr 19 03:59:44.204 2014 (UTC - 4:00)**************************
    giveio.sys           Wed Apr  3 22:33:25 1996 (316334F5)
    smserial.sys         Fri Sep 26 04:23:38 2008 (48DC9C0A)
    speedfan.sys         Fri Mar 18 12:08:45 2011 (4D83838D)
    NETwNs32.sys         Mon Jan 23 17:43:00 2012 (4F1DE274)
    igdkmd32.sys         Fri Mar 23 14:09:32 2012 (4F6CBC5C)
    GEARAspiWDM.sys      Thu May  3 15:55:59 2012 (4FA2E2CF)
    Rt630x86.sys         Fri May 10 05:59:39 2013 (518CC50B)
    intelppm.sys         Wed Aug 21 21:58:53 2013 (5215705D)
    dump_storahci.sys    Thu Aug 22 00:12:21 2013 (52158FA5)
    
    http://www.carrona.org/drivers/driver.php?id=giveio.sys
    http://www.carrona.org/drivers/driver.php?id=smserial.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
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