Windows 8 and 8.1 Forums


BSOD System_Service_Exception Crash Windows 8.1

  1. #11


    Posts : 660
    windows 8.1


    The last dumpfile is a BugCheck 44, {ffffe001214b53e0, f8e, 0, 0} Probably caused by : ACPI
    But it also mentioned BTfilter .sys . and (USB\VID_0CF3&PID_3004) This is the Atheros AR3012 Bluetooth 3.0.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 44, {ffffe001214b53e0, f8e, 0, 0}
    Probably caused by : ACPI
    Followup: MachineOwner
    ---------
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    MULTIPLE_IRP_COMPLETE_REQUESTS (44)
    A driver has requested that an IRP be completed (IoCompleteRequest()), but
    the packet has already been completed.  This is a tough bug to find because
    the easiest case, a driver actually attempted to complete its own packet
    twice, is generally not what happened.  Rather, two separate drivers each
    believe that they own the packet, and each attempts to complete it.  The
    first actually works, and the second fails.  Tracking down which drivers
    in the system actually did this is difficult, generally because the trails
    of the first driver have been covered by the second.  However, the driver
    stack for the current request can be found by examining the DeviceObject
    fields in each of the stack locations.
    Arguments:
    Arg1: ffffe001214b53e0, Address of the IRP
    Arg2: 0000000000000f8e
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    ------------------
    
    IRP_ADDRESS: ffffe001214b53e0
    ADDITIONAL_DEBUG_TEXT:  USB\VID_0CF3&PID_3004
    FOLLOWUP_IP: 
    +2ef855d600
    00000000`00000f8e ??              ???
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0x44
    PROCESS_NAME:  HostAppService
    CURRENT_IRQL:  2
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    DPC_STACK_BASE:  FFFFD001409A4FB0
    LAST_CONTROL_TRANSFER:  from fffff800e6f92a03 to fffff800e6f59fa0
    STACK_TEXT:  
    ffffd001`409a47a8 fffff800`e6f92a03 : 00000000`00000044 ffffe001`214b53e0 00000000`00000f8e 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`409a47b0 fffff800`228f0389 : ffffe001`2068ccb8 ffffe001`20666700 ffffd001`409a49d0 ffffe001`70627375 : nt! ?? ::FNODOBFM::`string'+0x28553
    ffffd001`409a48c0 fffff800`228ef91d : fffff780`00000302 ffffe001`206667cc ffffe001`1e4100e0 ffffe001`1e40f1a0 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x979
    ffffd001`409a4a60 fffff800`228ef3b8 : ffffe001`20666904 ffffe001`1e410178 ffffe001`1e40f1a0 00001dd4`00001e00 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x21d
    ffffd001`409a4ac0 fffff800`228ef12e : 00000000`00001000 ffffe001`1e40f050 ffffd001`409a4c02 00000168`005c7daf : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0x238
    ffffd001`409a4b30 fffff800`e6e601e0 : ffffd001`409a4cb0 fffff800`e6e06000 ffffd001`409a4e90 00000000`00000f44 : USBPORT!USBPORT_Xdpc_Worker_IocDpc+0x1fe
    ffffd001`409a4bb0 fffff800`e6e5f3fb : 00000000`00000000 ffffe001`2159c3c0 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x1b0
    ffffd001`409a4d00 fffff800`e6f5d0d5 : 00000000`00000000 ffffd001`40972180 ffffd001`40d058c0 00000000`03ac491c : nt!KiRetireDpcList+0xdb
    ffffd001`409a4fb0 fffff800`e6f5ced9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
    ffffd001`47c3da40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: ACPI
    IMAGE_NAME:  ACPI
    DEBUG_FLR_IMAGE_TIMESTAMP:  53089485
    IMAGE_VERSION:  6.3.9600.17031
    FAILURE_BUCKET_ID:  0x44_IMAGE_ACPI
    BUCKET_ID:  0x44_IMAGE_ACPI
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x44_image_acpi
    FAILURE_ID_HASH:  {22df66ce-7048-b104-0dc2-feb60f99ae52}
    Followup: MachineOwner
    Could you check the driverversion of your bluetooth device probably Atheros AR3012 Bluetooth 3.0.

    Was this BSOD before after updating your bluetooth driver.

    Lenovo has new windows 8.1 drivers for Lenovo power management, this will update your lenovo acpi virtual power controller Lenovo Power Management Driver for Windows 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - Notebook

    Did you upgrade or uninstall AMD overdrive (AODdriver 2.sys)

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    source: Usasma (BSODexpert)

      My System SpecsSystem Spec

  2. #12


    Posts : 8
    Windows 8.1


    My bluetooth driver version is 8.0.1.241 i think i installed the wrong one because i cant seem to download the 8.0.1.305 driver from (Drivers for Atheros AR3012 and Windows 8) when I clicked "Click for Download" it always give me the installer for windows 7 32\64bit and not windows 32/64 bit or that will still work even if the installer is for windows7? Yes the bsod happened before i update/reinstall the bluetooth driver and I uninstalled the AMD Overdrive I downloaded from the internet. I've installed the newest energy management driver, thank you.

    Update: My laptop got another BSOD (Driver_Power_State_Failure) when it restarted after installing the energy management driver. IT got another BSOD again (unexpected_kernel_mode_trap) it seems after installing the latest driver from energy management that the bsod is becoming frequent.

    Update: Been using my laptop for hours to see if it will receive another BSOD after (unexpected_kernel_mode_trap) but haven't received any BSOD of some sort. I hope that its gone or just make the BSOD not occuring that much.
    Last edited by adequate; 14 Apr 2014 at 07:37.
      My System SpecsSystem Spec

  3. #13


    Posts : 660
    windows 8.1


    Just tried to download the windows 8.1 driver and it opens the windows 8.1 driver with version bt- 8.0.1.305 as popup with open or save.
      My System SpecsSystem Spec

  4. #14


    Posts : 8
    Windows 8.1


    bok ive installed it now and my bluetooth version is finally 8.0.1.305. Im still getting BSOD damn i dont know if its the manufacturer's fault or its the windows 8.1 thats messing it all up. Is it okay if i move to windows 7?
    Last edited by adequate; 17 Apr 2014 at 01:42.
      My System SpecsSystem Spec

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