Windows 8 and 8.1 Forums


BSOD playing DOTA2, then BSODS on windows start

  1. #1


    Posts : 1
    Windows 7

    BSOD playing DOTA2, then BSODS on windows start


    Hello! I cannot use programm as you recommended, because my windows gives bsod on start.

    I was playing DOTA2 (Steam) , then i got BSOD. I got bsods again and again after restarting computer, and trying to restore system.

    I have second system on this computer and can access any files on damaged windows, but this system is linux and i can not start your programm to collect crash data.

    Please help me, or say what i must to upload.

    I can not start in safe mode too...

    I am uploading all my c:\windows\minidumps folder... If you need ather files pls let me know.

    Sory for my english.... Russian schools are bad =)
    Last edited by ishak92; 04 Apr 2014 at 12:14.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your english is fine, don't worry about it :0)

    FYI - this is a Windows 8/8.1 forum. Your system is Win7 SP1
    I'd suggest you post over at SevenForums.com for more relevant advice (I haven't run many Win7 memory dumps recently).

    I'll need this info if you can't run the data collection app (Pinned topic at the beginning of the forum) when you get into Windows (this is for the damaged Windows installation):
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

    Elevated Command Prompt:
    Win7/Vista: Click on the Start button and type "cmd" (without the quotes). At the top of the search box you'll see cmd.exe appear. Right click on it and select "Run as administrator".
    Win8: Press the Win key and the X key at the same time. When the Power User menu pops up in the lower left corner of the screen, press the A key.
    Can you boot into Safe Mode on the affected computer ( How to easily enter safe mode in windows 8? (One-click series) )?
    1) Does the system work OK in safe mode?
    2) Please run the reports that I suggested if the system works OK

    I suspect your video card, but it's just a guess at this point.

    The rest of this is if you manage to get into Safe Mode:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    There's plenty of other potential problems - but without being in Windows there's not much that we can do to fix them.
    I'd have to wonder if you'd be better off by backing up your Windows data and then wipe/reinstall Windows?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SiWinAcc.sys Thu Jun 14 20:02:02 2007 (4671D6FA)
    Silicon Image driver - comes with package for the SIxxxx drivers
    http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys

    SiRemFil.sys Wed Jun 20 15:42:10 2007 (46798312)
    Silicon Image driver
    http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys

    vsmraid.sys Fri Jan 30 20:18:57 2009 (4983A701)
    VIA RAID driver for X86-32
    http://www.carrona.org/drivers/driver.php?id=vsmraid.sys

    amdsbs.sys Fri Mar 20 14:36:03 2009 (49C3E213)
    AMD AHCI Compatible Controller driver
    http://www.carrona.org/drivers/driver.php?id=amdsbs.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar 28 14:33:01.928 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032814-18860-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:00:07.052
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800d2b38f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800d2b38f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 28 13:39:19.739 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032814-22947-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:02:53.863
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 101, {21, 0, fffff880009b3180, 4}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
    Arguments: 
    Arg1: 0000000000000021, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff880009b3180, The PRCB address of the hung processor.
    Arg4: 0000000000000004, 0.
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_6_PROC_ANALYSIS_INCONCLUSIVE
      BIOS Version                  F9
      BIOS Release Date             10/13/2011
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990XA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 28 13:30:38.334 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032814-20030-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:00:07.474
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800d2aa8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800d2aa8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 16 07:51:01.788 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031613-12729-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:4 days 2:38:03.619
    *** WARNING: Unable to verify timestamp for RtHDMIVX.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtHDMIVX.sys
    Probably caused by :RtHDMIVX.sys ( RtHDMIVX+b840 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8800586e840, fffff8800ab6f8e8, fffff8800ab6f140}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800586e840, The address that the exception occurred at
    Arg3: fffff8800ab6f8e8, Exception Record Address
    Arg4: fffff8800ab6f140, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID: X64_0x7E_RtHDMIVX+b840
      BIOS Version                  F9
      BIOS Release Date             10/13/2011
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990XA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar 28 14:33:01.928 2014 (UTC - 4:00)**************************
    SiWinAcc.sys                Thu Jun 14 20:02:02 2007 (4671D6FA)
    SiRemFil.sys                Wed Jun 20 15:42:10 2007 (46798312)
    vsmraid.sys                 Fri Jan 30 20:18:57 2009 (4983A701)
    amdsbs.sys                  Fri Mar 20 14:36:03 2009 (49C3E213)
    xfiltx64.sys                Thu Aug 13 23:09:44 2009 (4A84D578)
    spdy.sys                    Sun Oct 11 16:55:14 2009 (4AD24632)
    amdsata.sys                 Thu Mar 18 20:45:17 2010 (4BA2C91D)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    nvraid.sys                  Fri Mar 19 16:59:20 2010 (4BA3E5A8)
    DC3410.sys                  Mon May  2 05:40:52 2011 (4DBE7C24)
    vmci.sys                    Tue Jul 26 22:42:09 2011 (4E2F7B01)
    amd_xata.sys                Wed Apr 11 10:40:27 2012 (4F8597DB)
    iaStorF.sys                 Wed Jun 20 09:14:44 2012 (4FE1CCC4)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 28 13:39:19.739 2014 (UTC - 4:00)**************************
    azr0oy1t.SYS                Tue Jul 14 17:12:55 2009 (4A5CF4D7)
    sptd.sys                    Sun Oct 11 16:55:14 2009 (4AD24632)
    amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
    VMNET.SYS                   Fri Jul  8 03:43:55 2011 (4E16B53B)
    vmnetadapter.sys            Fri Jul  8 03:43:56 2011 (4E16B53C)
    vmnetbridge.sys             Fri Jul  8 03:44:44 2011 (4E16B56C)
    hcmon.sys                   Tue Aug 30 02:05:35 2011 (4E5C7DAF)
    Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
    RTKVHD64.sys                Tue May 22 06:19:20 2012 (4FBB6828)
    vmnetuserif.sys             Sat Jun  9 03:25:59 2012 (4FD2FA87)
    vmx86.sys                   Sat Jun  9 05:05:57 2012 (4FD311F5)
    EtronXHCI.sys               Tue Jul  3 07:00:15 2012 (4FF2D0BF)
    EtronHub3.sys               Tue Jul  3 07:00:21 2012 (4FF2D0C5)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    AODDriver2.sys              Wed Sep 11 23:36:40 2013 (523136C8)
    AtihdW76.sys                Tue Sep 24 20:23:49 2013 (52422D15)
    ISODrv64.sys                Wed Nov 20 20:22:28 2013 (528D6054)
    atikmpag.sys                Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys                Fri Dec  6 16:19:43 2013 (52A23F6F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 28 13:30:38.334 2014 (UTC - 4:00)**************************
    spiv.sys                    Sun Oct 11 16:55:14 2009 (4AD24632)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 16 07:51:01.788 2013 (UTC - 4:00)**************************
    arey1r10.SYS                Tue Jul 14 17:12:55 2009 (4A5CF4D7)
    RtHDMIVX.sys                Fri Dec  2 05:32:46 2011 (4ED8A94E)
    AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)
    atikmpag.sys                Fri Jul 27 21:14:47 2012 (50133D07)
    atikmdag.sys                Fri Jul 27 21:48:09 2012 (501344D9)
    
    http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys
    http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys
    http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
    http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
    xfiltx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    spdy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdsata.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=nvraid.sys
    DC3410.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
    azr0oy1t.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=ISODrv64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    spiv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    arey1r10.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

BSOD playing DOTA2, then BSODS on windows start
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