Windows 8 and 8.1 Forums


DRIVER_POWER_STATE_FAILURE ntoskrnl.exe

  1. #1


    Posts : 2
    windows 8.1

    DRIVER_POWER_STATE_FAILURE ntoskrnl.exe


    Hi.
    I have blue screen errors too with ntoskrnl.exe driver power state failure
    It only happens when going into sleep mode, shutdown works normal
    Laptop model: samsung np350e5 windows 8.1 (64bit)

    These are the dmp files: http://1drv.ms/PjZETO
    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi there MIKI and welcome to the forums!

    I have analyzed your DUMP files and the problem that your DUMP files point toward :- "ew_jubusenum.sys"
    This driver is basically related to the Huawei Mobile Connect Software which you might be using.

    So, uninstall the software completely and see if the problem gets resolved or not.
    Also, you can update the software by downloading it's latest version from here :- ???? - ??????????
    but, make sure you first uninstall the program and then install the latest one.

    Let me know, incase the issue is not solved and in that case please follow these instructions over here :- Blue Screen of Death (BSOD) Posting Instructions

    and upload the required files for further analyzing.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.1


    ive put a new huawei driver on but after few days the bsod happend again,

    here is the new minidump : http://1drv.ms/PjZETO
      My System SpecsSystem Spec

DRIVER_POWER_STATE_FAILURE ntoskrnl.exe
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