Windows 8 and 8.1 Forums


SF Diagnostic Tool in BSOD Posting Instructions - Adware?

  1. #1


    Posts : 11
    64-bit Windows 8.1

    SF Diagnostic Tool in BSOD Posting Instructions - Adware?


    While working through the BSOD Posting Instructions, I am finding Option 1 - Step 2's download of the SF Diagnostic Tool is halted by my AVG software as Adware is suspected. How do you suggest I proceed so I can upload the needed file regarding my Kernel Security Check Failure?

      My System SpecsSystem Spec

  2. #2


    Posts : 279
    64-bit Windows 8.1 Pro


    Disable your antivirus, then download the SFDiagnostic tool
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    64-bit Windows 8.1


    Hmmm. I did not yet disable AVG yet it seems the tool may have installed. When running (as, I believe, Administrator since I seem to have just 1 account on this Windows 8 machine) SF_Diagnostic_Tool, an error message indicates it encounters an unhandled exception and then hangs when I opt to 'continue'.

    The unhandled exception occurs in Minidump. The 'Details' follow in case they are useful for helping you see what is going on.

    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.


    ************** Exception Text **************
    System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
    at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
    at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
    at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
    at SF_Diagnostic_Tool.Form1.Button3_Click(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)




    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8000 (FX35W81RTMGDR.050727-8000)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/Susan/Desktop/SF_Diagnostic_Tool.exe
    ----------------------------------------
    Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------


    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.


    For example:


    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>


    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
    Last edited by keesiewonder; 04 Apr 2014 at 06:53.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Please disable AVG or whitelist the application. Many people are using it and I don't think that it is adware. Also, uninstall the tool completely and then download again and install that new one while your antivirus is still disabled to see if the program is returning the Unhandled Exception Error.

    Incase it gets solved, please don't forget to mark the thread as solved
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    64-bit Windows 8.1


    At last, here is the output from my run of the SF Diagnostic Tool: Attachment 40899
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    You should probably create a new thread attaching this zip file of yours and explaining a bit like what is happening and all?
    Also, mark this thread as solved
      My System SpecsSystem Spec

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