Windows 8 and 8.1 Forums


Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63

  1. #1


    Posts : 44
    Windows 8.1 64 Bit

    Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63


    Hi, Yeah i just recently got a new Windows 8 desktop and almost every I literally get a BSOD relating to Kernel error. 0x8000000000000002. My most recent time I just got a BSOD It said KERNEL_SECURITY_FAILURE. This is truly frustrating - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>3</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2014-04-02T04:44:41.100324300Z" />

    <EventRecordID>2569</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>Eric</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">313</Data>

    <Data Name="BugcheckParameter1">0x3</Data>

    <Data Name="BugcheckParameter2">0xffffd0002115cc20</Data>

    <Data Name="BugcheckParameter3">0xffffd0002115cb78</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    </EventData>


    </Event>

    Please Help I just got this PC a few weeks ago!

    Last edited by Cire3; 02 Apr 2014 at 15:34.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello Cire3, and welcome to Eight Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    There are some reports missing from the upload. Please rerun the BSOD collection app and let it run for at least 15 minutes (or until the app itself tells you that it's done).

    ....I've gotta reboot - Windows Explorer isn't working for me
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you are running both ESET and MalwareBytes, please turn off MalwareBytes. It's not good to have 2 antivirus (or 2 firewalls) working in memory at the same time.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    I suspect that this is a video issue. If the AMD Overdrive doesn't fix it, please try updating the video drivers for your system.
    If that doesn't fix it, then try the video stress tests from here: Hardware Diagnostics

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Mar 30 01:31:42.033 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032914-5421-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 11:05:18.754
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+13b970 )
    BugCheck 3B, {c0000005, fffff800021a3970, ffffd00027b61fe0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800021a3970, Address of the instruction which caused the bugcheck
    Arg3: ffffd00027b61fe0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Titanfall.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+13b970
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 00:13:49.767 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032714-5562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 8:05:28.487
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
    Arguments: 
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: ZEROED_STACK
      BIOS Version                  2005
      BIOS Release Date             09/16/2013
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 16:01:47.569 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-5546-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:40:57.289
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
    Arguments: 
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: ZEROED_STACK
      BIOS Version                  2005
      BIOS Release Date             09/16/2013
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 26 15:20:21.469 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032614-5640-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:43:44.189
    Probably caused by :memory_corruption
    BugCheck 109, {a3a01f58953a2743, b3b72bdee7b8c1e2, fffff8000010c19b, 1}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f58953a2743, Reserved
    Arg2: b3b72bdee7b8c1e2, Reserved
    Arg3: fffff8000010c19b, Failure type dependent information
    Arg4: 0000000000000001, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
      BIOS Version                  2005
      BIOS Release Date             09/16/2013
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 24 18:42:03.061 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032414-5953-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:04:18.781
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+177cc )
    BugCheck 50, {fffff80316e7c000, 0, ffffe000004450c9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff80316e7c000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: ffffe000004450c9, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!_??_::FNODOBFM::_string_
      BIOS Version                  2005
      BIOS Release Date             09/16/2013
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 22 14:43:56.554 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032214-6375-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 11:15:16.275
    *** WARNING: Unable to verify timestamp for EpfwLWF.sys
    *** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
    Probably caused by :EpfwLWF.sys ( EpfwLWF+226a )
    BugCheck 1E, {ffffffffc000001d, fffff80000aeb012, ffffd0002116e2a8, ffffd0002116dab0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff80000aeb012, The address that the exception occurred at
    Arg3: ffffd0002116e2a8, Parameter 0 of the exception
    Arg4: ffffd0002116dab0, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c000001d
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c000001d_BAD_IP_EpfwLWF+226a
      BIOS Version                  2005
      BIOS Release Date             09/16/2013
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Mar 30 01:31:42.033 2014 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    athwnx.sys                  Mon Apr  1 01:32:05 2013 (51591BD5)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    AODDriver2.sys              Wed Sep 11 23:36:40 2013 (523136C8)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    atikmpag.sys                Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys                Fri Dec  6 16:19:43 2013 (52A23F6F)
    MBAMSwissArmy.sys           Thu Feb 20 18:49:10 2014 (53069476)
    mwac.sys                    Tue Mar  4 10:45:58 2014 (5315F536)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 27 00:13:49.767 2014 (UTC - 4:00)**************************
    eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
    EpfwLWF.sys                 Thu Aug 15 10:55:11 2013 (520CEBCF)
    epfwwfp.sys                 Thu Aug 15 10:55:12 2013 (520CEBD0)
    epfw.sys                    Thu Aug 15 10:55:18 2013 (520CEBD6)
    edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    athwnx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
    mwac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  5. #5


    Posts : 44
    Windows 8.1 64 Bit


    Should I uninstall the AODDriver2 and reinstall a new one? if so, how do I do it? Also I recently got this Warning on Event Log. "The driver \Driver\WudfRd failed to load for the device SWD\SensorsAndLocationEnum\LPSensorSWDevice." Should I be concerned? Ever since I updated my Wireless Driver, I haven't had a BSOD since Wednesday.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Hold off on "fixing" anything right now. That you've been without the BSOD since Wednesday suggests that you might have fixed it already.

    If the BSOD's return, then we'll move on with other repairs.
      My System SpecsSystem Spec

  7. #7


    Posts : 44
    Windows 8.1 64 Bit


    Okay, sounds good. We'll wait then.
      My System SpecsSystem Spec

  8. #8


    Posts : 44
    Windows 8.1 64 Bit


    Bad news. Turns out I got an error again. xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>3</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2014-04-11T01:04:23.052811100Z" />

    <EventRecordID>3637</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>Eric</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    </EventData>


    </Event>

    I Updated my Wireless card and that seemed to help, for like a week. I was told to update my Audio,LAn,USb,SATA. I don't know how to specifically do that. I know I go to device manager but I'm not sure what to do then.


    ATTACHED Info. Please help I really appreciate the help


    EDIT

    I was told the Power went out at my house around 6:00 PM. Can these Kernel errors be caused by Power Outages?
    Last edited by Cire3; 10 Apr 2014 at 18:34.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Those errors (Microsoft-Windows-Kernel-Power and Event ID 41) are Windows saying that it doesn't know why it shut down.
    It is caused by things like power failures, holding the power button down to shut off the computer, overheating (when the CPU/GPU shuts itself down), BSOD's and other errors.

    Please do the following )so I can do a more in-depth look at the Event ID 41 errors):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

    If drivers need updating, it's not usually a good idea to get them through Device Manager. The drivers listed there aren't always the latest version (although Microsoft provides this service, it's the manufacturers who upload the updates).

    Instead, start with the PC/mobo manufacturer's support site.
    If that doesn't work, even more updated drivers are usually available at the website of the developer/manufacturer who made that particular component.
      My System SpecsSystem Spec

  10. #10


    Posts : 44
    Windows 8.1 64 Bit


    Okay, here you go. I'll check the Temperature. Can the most recent error be from a power outage at my house though? Before I updated my Wireless driver, I had the Kernel error mostly every day. And yesterday I haven't had it since a week ago.

    EDIT. I get this sometimes The driver \Driver\WudfRd failed to load for the device SWD\SensorsAndLocationEnum\LPSensorSWDevice

    Maybe this can be an issue too?
      My System SpecsSystem Spec

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