Windows 8 and 8.1 Forums


Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63

  1. #41


    Posts : 44
    Windows 8.1 64 Bit


    Well I do have good news and bad news. As for the Good news. I replaced DVI with a HDMI cable and everything seems fine with that. But I still have a few errors popping up.

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  2. #42


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nothing worth noting (IMO) in this latest logfile.
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  3. #43


    Posts : 44
    Windows 8.1 64 Bit


    So is that a good thing or a bad thing? Haha I'll give it time and God willingly I can mark this as solved.
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  4. #44


    Posts : 44
    Windows 8.1 64 Bit


    This recently came up "system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance" Should I be concerned? NOTE: My desktop case's light blinks when this happens. I'm not sure whats up.
    Last edited by Cire3; 02 May 2014 at 22:41.
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  5. #45


    Posts : 5,139
    Win8.1Pro - Finally!!!


    As you don't relate any problems resuming from sleep, I'd say it wasn't something to be concerned about.
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  6. #46


    Posts : 44
    Windows 8.1 64 Bit


    So I guess that's a wrap! So far I haven't had a black screen or a Kernel error in a week and a half! Thank you much, I truly appreciate it. The black screens stopped ever since I switched to a HDMI cable. Although the system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance came up I'm not sure it will kill me. Thanks a ton!
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  7. #47


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Glad to hear it. Thanks for letting us know!
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  8. #48


    Posts : 44
    Windows 8.1 64 Bit


    So I think I jinxed myself. I was just on Youtube and got a BSOD. Here's the event log NOTE: Ive been doing some reading and people have been having issues with the HTML 5 feature on Youtube causing them to get a BSOD. Funny thing is I think those people were using AMD Radeons as well. I'm not sure if that's it but It can be. I recently used HTML5 for youtube so it loads faster. I switched to Flash so I hope that's the issue. Yet again I have no clue, sorry if I got your hopes up high. This is a burden, I hope I'm not an inconvenience xD
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  9. #49


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I am a BSOD specialist, I'll need the memory dumps in order to analyze this.
    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs (and the Grab All option includes the memory dumps).

    The memory dump is a STOP 0x7E and points to your ATI drivers.
    Please see this link for more info on the STOP 0x7E error: BSOD Index
    In particular, note the "Usual causes" section:
    Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
    As you've recently updated the ATI drivers, I have to suspect that there's a hardware problem here.
    But first, please run Driver Verifier according to these instructions (just in case it is a driver issue): Driver Verifier Settings
    After that, please run these hardware diagnostics (if you haven't run them already): Hardware Diagnostics
    Although I figure that you can trust the people at the service center to run the tests that they said they ran - I'd suggest that you double check their work by re-running their tests.
      My System SpecsSystem Spec

  10. #50


    Posts : 44
    Windows 8.1 64 Bit


    Here's the Diagnostics
      My System SpecsSystem Spec

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Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63
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